CRIME

Police: Starbucks Customer Shot Man Who Attacked Employee

Oct 4, 2018, 6:47 PM | Updated: 9:36 pm

MILLCREEK, Utah – Investigators with the Unified Police Authority are investigating said a customer shot a man who attacked an employee at a Millcreek Starbucks.

The incident happened around 6 a.m. Thursday near 3900 South 900 East.

Detective Ken Hansen said 37-year-old Benjamin Overall was at a 7-Eleven harassing customers and employees. An employee hit their panic alarm and police responded.

When police arrived on scene, Overall had reportedly gone across the street to the Starbucks.

Officials said Overall then began to attack an employee. A customer with a concealed weapon permit allegedly shot Overall once in the chest.

Hansen said police were going into the coffee shop to take Overall into custody when he came outside on his own. Police then immobilized Overall with a Taser, not realizing he had been shot.

When they rolled him over, they saw the bullet wound and called for medical services.

Overall was transported to the hospital where he was listed in serious condition.

Police were working to determine whether or not the shooting was justified. They said the man who fired the shot was cooperating with them.

“It’ll take some time to determine if deadly force was required in this situation. Usually, you kind of respond to equal force, but once we look at it and see exactly if that helped stop that attack on the clerk, those kind of things will make the determination on how that all turns out,” Hansen said.

Starbucks does not ban weapons in its stores. In 2013, then-CEO Howard Schultz wrote an open letter to customers requesting that they not bring firearms into their stores unless they are authorized law enforcement personnel. The company issued a statement in response to Thursday’s incident.

“We are thankful all our partners and customers are safe after going through such a terrifying experience. Our focus is on supporting our partners at this time and we are grateful local authorities were there to help,” a spokesperson said.

A check of court records turned up an intoxication case from April 2018 in which Overall had been referred to a behavioral health facility. In July, that facility sent a letter to the court, saying Overall had not come in for his evaluation.

The courts updated the record Thursday morning to say the facility had gotten in touch with them to say Overall had been in the hospital, then a nursing home, and was now homeless.

KSL 5 TV Live

Top Stories

Crime

Man accused of exposing himself at Utah store...
Shara Park

Man accused of exposing himself to underage girls at Utah store

The owner of Rad Swim in Highland is warning Utah families after she says a man exposed himself to her associate and several young girls in her store Monday evening.
1 day ago
FILE (Photo by Gustavo Caballero/Getty Images for UNITAS)...
Madison Swenson

Two Utah county men, business charged with $11M COVID tax fraud scheme

Two Utah County men, as well as an accounting business in Provo, have been charged with a COVID-related tax fraud scheme totaling more than $11 million.
1 day ago
FILE PHOTO - (Deseret News)...
Madison Swenson

One in custody, one outstanding after St. George home burglary

Four schools in St. George were placed under lockout protocol Friday while police searched for two burglary suspects in the nearby area.
1 day ago
(Scott Winterton/Deseret News)...
Emily Ashcraft

Utah man ordered to stand trial in killing of University of Utah football player

Buk Mawut Buk was ordered Friday to stand trial for aggravated murder in the shooting death of University of Utah football player Aaron Lowe at a postgame house party in 2021.
1 day ago
Samantha Hansen poses for a portrait at her home in Herriman, on Thursday, Feb. 2, 2023. Hansen, a ...
KSL TV

Utah sisters disagree passionately about new abortion bill

SALT LAKE CITY — Rep Kera Birkeland, a Republican representing Morgan, has introduced HB-297 that she claims addresses the issues of abortion access and services for rape victims in Utah the Deseret News reported Friday. Read the full story here. Her sister, Samantha Hansen, is a rape survivor. She says she will fight the bill […]
1 day ago
emergency lights...
Madison Swenson and Larry D. Curtis, KSLTV.com

Missing Arizona girl found in basement of convicted Utah sex offender on parole

A missing girl from Arizona has been found in the basement of a Utah man's home. The man, who is listed on the state's sex offender registry and was on probation, has been arrested.
1 day ago

Sponsored Articles

vintage photo of lighting showroom featuring chandeliers, lamps, wall lights and mirrors...
Lighting Design

History of Lighting Design | Over 25 Years of Providing Utah With the Latest Trends and Styles

Read about the history of Lighting Design, a family-owned and operated business that paved the way for the lighting industry in Utah.
Fiber Optical cables connected to an optic ports and Network cables connected to ethernet ports...
Brian Huston, CE and Anthony Perkins, BICSI

Why Every Business Needs a Structured Cabling System

A structured cabling system benefits businesses by giving you faster processing speeds and making your network more efficient and reliable.
notebook with password notes highlighted...
PC Laptops

How to Create Strong Passwords You Can Actually Remember

Learn how you can create strong passwords that are actually easy to remember! In a short time you can create new ones in seconds.
house with for rent sign posted...
Chase Harrington, president and COO of Entrata

Top 5 Reasons You May Want to Consider Apartment Life Over Owning a Home

There are many benefits of renting that can be overshadowed by the allure of buying a home. Here are five reasons why renting might be right for you.
Festive kitchen in Christmas decorations. Christmas dining room....
Lighting Design

6 Holiday Decor Trends to Try in 2022

We've rounded out the top 6 holiday decor trends for 2022 so you can be ahead of the game before you start shopping. 
Happy diverse college or university students are having fun on their graduation day...
BYU MBA at the Marriott School of Business

How to Choose What MBA Program is Right for You: Take this Quiz Before You Apply!

Wondering what MBA program is right for you? Take this quiz before you apply to see if it will help you meet your goals.
Police: Starbucks Customer Shot Man Who Attacked Employee