AP

Walmart To Make ‘Every Effort’ To Keep Disabled Greeters

Mar 1, 2019, 8:31 AM | Updated: Jun 8, 2022, 5:15 pm
(Photo by J.D. Pooley/Getty Images)
(Photo by J.D. Pooley/Getty Images)

After more than a week of backlash, Walmart is pledging to make “every effort” to find other roles for disabled workers who’d accused the retailer of targeting them as it prepares to eliminate the “people greeter” job at 1,000 stores.

Greg Foran, president and CEO of Walmart’s U.S. stores, said in a memo to store managers Thursday night that “we are taking some specific steps to support” greeters with disabilities. Walmart released the memo publicly.

Walmart told greeters around the country last week that their positions were being eliminated in late April in favor of an expanded “customer host” role that involves not only welcoming customers, but helping with returns, checking receipts to help prevent shoplifting and keeping the front of the store clean. The position requires hosts to be able to lift heavy weights, climb ladders and do other tasks.

People with disabilities who have traditionally filled the greeter job at many stores accused Walmart of acting heartlessly. Outraged customers and others started online petitions, formed Facebook support groups and called and emailed Walmart corporate to register their displeasure.

Acknowledging the change had “created some conversation,” Foran wrote: “Let me be clear: If any associate in this unique situation wants to continue working at Walmart, we should make every effort to make that happen.”

Walmart initially told greeters they would have the customary 60 days to land other jobs at the company. Amid the uproar, the company has extended the deadline indefinitely for greeters with disabilities.

“In terms of the associates with disabilities who are transitioning out of the People Greeter position, we recognize these people face a unique situation. And because not all disabilities are the same, each case requires a thoughtful solution,” Foran wrote. “For that reason, we are looking into each one on an individual basis with the goal of offering appropriate accommodations that will enable these associates to continue in other roles with their store.”

Walmart said it has already started making job offers to greeters with disabilities, with at least one, Jay Melton, who works at the store in Marion, North Carolina, accepting so far. Melton, whose family had spoken out about his impending job loss, will work at self-checkout, Walmart said.

“Jay has been a part of our store for the last 17 years and is well known throughout our community. Please help us congratulate Jay on his new position!” the Marion Walmart said on its Facebook page.

KSL 5 TV Live

Top Stories

AP

A sunken World War II-Era Higgins landing craft that used to be nearly 200 feet underwater is being...
Associated Press

World War II-era boat emerges from shrinking Lake Mead

A sunken boat dating back to World War II is the latest object to emerge from a shrinking reservoir that straddles Nevada and Arizona.
1 day ago
CUSCO, PERU - MAY 23: A view over the city of Cusco from the Inca ruins of Sacsayhuaman on May 23, ...
FRANLIN BRICEÑO Associated Press

Peru home build vexed by ‘the neighbors’ — Inca-era mummies

Hipólito Tica had saved for decades to finally build himself a proper house in a working class neighborhood of Lima. His problem was what to do about “the neighbors” — as he called the centuries-old mummies buried below.
1 day ago
Japanese musician Takeshi (L) and Canadian musician Randy Bachman (R) exchange guitars on July 01, ...
MARI YAMAGUCHI, Associated Press

Rock star Randy Bachman reunited with beloved stolen guitar

Canadian rock legend Randy Bachman’s long search has ended after he was reunited in Tokyo with a cherished guitar 45 years after it was stolen from a Toronto hotel.
1 day ago
Travelers arrive an air train at Newark Liberty International Airport (EWR) on July 1, 2022 in Newa...
DAVID KOENIG, AP Airlines Writer

Holiday-travel chaos: Airlines brace for huge weekend crowds

The July Fourth holiday weekend is off to a booming start with airport crowds crushing the numbers seen in 2019, before the pandemic.
1 day ago
DONETSK DISTRICT, UKRAINE - JULY 01: A fireball appears in the woods as a tank unit with the 14th M...
NOMAAN MERCHANT Associated Press

US announces $820M in Ukraine aid, including missile systems

The U.S. announced on Friday that it will provide Ukraine with $820 million in new military aid, including new surface-to-air missile systems and counter-artillery radars to respond to Russia's heavy reliance on long-range strikes in the war.
1 day ago
CONCORD, NH - JULY 13:  U.S. Sen. and presidential candidate John McCain (R-AZ) gestures while deli...
DARLENE SUPERVILLE, Associated Press

Biden to award Medal of Freedom to Biles, McCain, Giffords

President Joe Biden will present the nation’s highest civilian honor, the Presidential Medal of Freedom, to 17 people, including actor Denzel Washington, gymnast Simone Biles and the late John McCain, the Arizona Republican with whom Biden served in the U.S. Senate.
1 day ago

Sponsored Articles

hand holding 3d rendering mobile connect with security camera for security solutions...
Les Olson

Wondering what security solutions are right for you? Find out more about how to protect your surroundings

Physical security helps everyone. Keep your employees, clients, and customers safe with security solutions that protect your workplace.
Many rattan pendant lights, hay hang from the ceiling.Traditional and simple lighting....
Lighting Design

The Best Ways to Style Rattan Pendant Lighting in Your Home

Rattan pendant lights create a rustic and breezy feel, and are an easy way to incorporate this hot trend into your home decor.
Earth day 2022...
1-800-GOT-JUNK?

How Are You Celebrating Earth Day 2022? | 4 Simple Ways to Celebrate Earth Day and Protect the Environment

Earth Day is a great time to reflect on how we can be more environmentally conscious. Here are some tips for celebrating Earth Day.
Get Money Online...

More Ways to Get Money Online Right Now in Your Spare Time

Here are 4 easy ways that you can get more money online if you have some free time and want to make a little extra on the side.
Lighting trends 2022...

Lighting Trends 2022 | 5 Beautiful Home Lighting Trends You Can Expect to See this Year and Beyond

This is where you can see the latest lighting trends for 2022 straight from the Lightovation Show at the Dallas World Trade Center.
What Can't You Throw Away in the Trash...

What Can’t You Throw Away in the Trash? | 5 Things You Shouldn’t Throw in to Your Trash Can

What can't you throw away in the trash? Believe it or not, there are actually many items that shouldn't be thrown straight into the trash.
Walmart To Make ‘Every Effort’ To Keep Disabled Greeters