LOCAL NEWS

Smith’s Soon Won’t Accept Visa Credit Cards

Mar 1, 2019, 6:20 PM | Updated: 6:34 pm

SALT LAKE CITY, Utah — Shoppers will soon need to take an extra second to check their wallets before heading to Smith’s Food & Drug stores.

Starting April 3rd, their more than 140 supermarkets and 100 fuel centers across 7 states will stop swiping Visa credit cards.

Smith’s blames Visa’s excessive transaction fees.

“Visa’s fees are more than any other credit card brand that we accept and sometimes even exceeding our grocery margins. Grocery is a very competitive industry, and again, in order to keep our commitment to our customers, who are our priorities, we have to control our costs,” said Aubriana Martindale, Smith’s Food & Drug Division Corporate Affairs Manager.

Visa says their network offers merchants access to more customers, higher sales and security and fraud protection, among other things.

In a statement they say Kroger-owned Smith’s “enjoys all of these benefits, and there is a cost for these services, like any other.”

They continue, “It is unfair and disappointing that Kroger is putting shoppers in the middle of a business dispute.”

“There’s not a fair playing field when it comes to Visa charging these fees to retailers,” Martindale said in response. “Our customers are our priority; we’ve made this decision because of our commitment to them. I do want to stress we will accept Visa debit cards.”

“It’s interesting to see the things you don’t see that are behind the scenes that you don’t even think about,” said Andrew Platt, one of many Utahns who heard of the payment change while stopping into one of 55 Smiths stores in our state Friday.

While both sides say they continue to work on a resolution, Platt plans on still shopping at Smith’s.

“I think if Smiths just rolled over and would accept any fees that Visa put forward, I think that basically Smith’s would just pass on those costs to us, the customer. So I would say I’m supportive of Smiths and what they’re doing,” said Platt.

Smith’s is the second Kroger chain to stop accepting Visa credit cards. A California supermarket chain stopped accepting them in August.

In the weeks leading up to the stoppage, Smith’s is trying to spread the word in many ways and they’re giving customers double the fuel points through most of May because of the inconvenience.

KSL 5 TV Live

Top Stories

Local News

(Debbie Worthen/KSL TV)...
Matt Rascon

Two boys on a bike critically injured in South Jordan crash

SOUTH JORDAN, Utah — Police say two children are in critical condition after a SUV driver hit them while they were in the bike lane on 11400 South in South Jordan. Sgt. Eric Anderson with the South Jordan Police Department said the crash happened near the intersection of 2200 West and 11400 South just before noon […]
22 hours ago
Ormond Construction crews install secondary water meters in a subdivision in Woods Cross for the We...
Keira Farrimond and Dan Spindle, KSL TV

Metering Utah’s secondary water may help overuse in drought

During the driest months of the year, Utahns' yards can be a primary culprit for water overuse but there's one thing some water districts are seeing make a big difference in how much customers use: secondary water meters.
22 hours ago
...
Candice Madsen, KSL TV

A more perfect Union: Former Senator Joe Lieberman discusses the constitution

At a troubled time in American politics, one man has a unique perspective, having been at the center of several key turning points.
22 hours ago
FILE The views from Frey Peak in Antelope Island State Park in the Great Salt Lake, Utah. (Larry D....
Carter Williams, Deseret News

‘Art is a good teacher’: New public exhibit draws attention to the drying Great Salt Lake

Jacob Brooks' latest painting is quite simple, so simple that his 3-year-old son can understand the message Brooks is trying to convey: trying to save the Great Salt Lake.
22 hours ago
Ogden police blocking off roads of Ogden-Weber Technical College after a bomb threat call....
Michael Houck

Police respond to bomb threat at Ogden-Weber Technical College, no device found

Ogden-Weber Technical College closed for the day after a bomb threat was made toward the campus Wednesday afternoon. 
22 hours ago
(City of Farmington)...
Dan Rascon

Utah cities change safety measures after child fatally injured in July 4 parade

In the wake of the Kaysville parade tragedy where an 8-year-old girl lost her life after getting run over by a trailer, some cities are increasing or changing safety measures for upcoming parades.
22 hours ago

Sponsored Articles

...
Lighting Design

Check out these stunning lamps with stained glass shades

Lamps with stained glass shades are statement pieces that are more than simply aesthetic. They also meet a functional requirement: to light up a room.
Address Bar of internet browser shows internet access...
AARP Utah

Utah Voters 50+ Support Increased Access to Internet

The AARP surveyed Utah voters aged 50 plus about internet access and if they support the expansion of broadband, especially in rural areas currently lacking it.
hand holding 3d rendering mobile connect with security camera for security solutions...
Les Olson

Wondering what security solutions are right for you? Find out more about how to protect your surroundings

Physical security helps everyone. Keep your employees, clients, and customers safe with security solutions that protect your workplace.
Many rattan pendant lights, hay hang from the ceiling.Traditional and simple lighting....
Lighting Design

The Best Ways to Style Rattan Pendant Lighting in Your Home

Rattan pendant lights create a rustic and breezy feel, and are an easy way to incorporate this hot trend into your home decor.
Earth day 2022...
1-800-GOT-JUNK?

How Are You Celebrating Earth Day 2022? | 4 Simple Ways to Celebrate Earth Day and Protect the Environment

Earth Day is a great time to reflect on how we can be more environmentally conscious. Here are some tips for celebrating Earth Day.
Get Money Online...

More Ways to Get Money Online Right Now in Your Spare Time

Here are 4 easy ways that you can get more money online if you have some free time and want to make a little extra on the side.
Smith’s Soon Won’t Accept Visa Credit Cards