Police Remind Utahns To Keep Accounts Safe After Ring Accounts Hacked Nationwide

Dec 13, 2019, 7:43 PM

SALT LAKE CITY, Utah – A rash of home security cameras getting hacked across the country has some families no longer feeling secure and police are reminding Utahns to take steps to protect their accounts.

Although no cases have been reported here in the Beehive State, a hacker recently used the speaker feature of a Mississippi family’s system to talk to a young girl and pretend he was Santa Claus.

“Who is that?” asked the 8-year-old girl after the voice came on over the speaker.

“I’m your best friend,” said the stranger’s voice.

“Hey, what show is that?” said one stranger’s voice coming from a Ring camera inside another family’s kitchen.

Security experts said the best way to protect accounts is to use strong and unique passwords, noting that longer passwords are more secure. They also said to change passwords often and set up two-factor authentication.

“It’s just general safety for anything that is connected to the internet. It’s password integrity,” said Detective Michael Ruff with the Salt Lake City Police Department. “Make sure you don’t use the same passwords across multiple things.”

Although no cases have happened in Utah, Ruff told KSL he’s not surprised that it is happening.

“Anything can be hacked and we’ve seen that all the time,” he said.

Ruff said nowadays, home surveillance cameras have played a huge role in catching criminals. That’s why Salt Lake City and Sandy police departments have signed up for a program designed by the makers of the Ring camera. The program is set up to help catch criminals through the use of video.

But Ruff said they in no way have access to anyone’s camera. They have to get a message to the person before they can use it.

“We have no access to anyone’s video and we want to make sure that people understand we cannot access your cameras. We have never been able to access your cameras. We can just request that through Ring and Ring will reach out to you,” Ruff said.

RELATED: Police Asking For Access To Doorbell Camera Footage

KSL 5 TV Live

Top Stories


An assortment of newly launched devices, including, an "Echo Input," "Echo Show, "Echo Plus," "Echo...
Associated Press

Amazon’s Alexa could soon mimic voice of dead relatives

Amazon’s Alexa might soon replicate the voice of family members - even if they’re dead.
2 days ago
Bitcoin and other cryptocurrencies are all making news with wild up-and-down swings in value. (File...
Matt Gephardt and Sloan Schrage, KSL TV

Congress considers crypto legislation: What you need to know

It's been a rough year for cryptocurrencies. Prices reached record heights this past November, but by last week, crypto has lost $2 trillion of its market value. Now, there's a new plan for the Feds to regulate cryptocurrencies.
5 days ago
FILE: Tesla head Elon Musk talks to the press as he arrives to to have a look at the construction s...
Associated Press

Musk aims to ease concerns in address to Twitter workers

In an unusual move for what’s been an unusual takeover bid for Twitter by the world’s richest man, Tesla CEO Elon Musk will address the social platform’s employees Thursday, even though his $44 billion offer has not yet been completed.
9 days ago
Alejandro Núñez Vicente's Chaise Longue Airplane Seat concept started small scale last year, as a...
Francesca Street, CNN

Here’s what it might be like to travel on a double decker airplane seat

Flying economy for any extended period of time is an experience usually endured rather than enjoyed, but one airplane seat designer reckons his design could revolutionize budget travel.
10 days ago
FILE: Xbox Live executive Marc Whitten introduces Internet Explorer for Xbox during the Microsoft X...
RICHARD JACOBSEN, Associated Press

So long, Internet Explorer. The browser retires today

Microsoft has officially sent Internet Explorer into retirement. As of Wednesday, Microsoft will no longer support the once-dominant browser that legions of web surfers loved to hate — and a few still claim to adore.
10 days ago
FILE: Tesla head Elon Musk talks to the press as he arrives to to have a look at the construction s...
Associated Press

Musk to address Twitter employees for 1st time this week

Elon Musk will address Twitter employees Thursday for the first time since the billionaire and Tesla CEO offered $44 billion to buy the social media platform.
11 days ago

Sponsored Articles

hand holding 3d rendering mobile connect with security camera for security solutions...
Les Olson

Wondering what security solutions are right for you? Find out more about how to protect your surroundings

Physical security helps everyone. Keep your employees, clients, and customers safe with security solutions that protect your workplace.
Many rattan pendant lights, hay hang from the ceiling.Traditional and simple lighting....
Lighting Design

The Best Ways to Style Rattan Pendant Lighting in Your Home

Rattan pendant lights create a rustic and breezy feel, and are an easy way to incorporate this hot trend into your home decor.
Earth day 2022...

How Are You Celebrating Earth Day 2022? | 4 Simple Ways to Celebrate Earth Day and Protect the Environment

Earth Day is a great time to reflect on how we can be more environmentally conscious. Here are some tips for celebrating Earth Day.
Get Money Online...

More Ways to Get Money Online Right Now in Your Spare Time

Here are 4 easy ways that you can get more money online if you have some free time and want to make a little extra on the side.
Lighting trends 2022...

Lighting Trends 2022 | 5 Beautiful Home Lighting Trends You Can Expect to See this Year and Beyond

This is where you can see the latest lighting trends for 2022 straight from the Lightovation Show at the Dallas World Trade Center.
What Can't You Throw Away in the Trash...

What Can’t You Throw Away in the Trash? | 5 Things You Shouldn’t Throw in to Your Trash Can

What can't you throw away in the trash? Believe it or not, there are actually many items that shouldn't be thrown straight into the trash.
Police Remind Utahns To Keep Accounts Safe After Ring Accounts Hacked Nationwide