Utah Restaurants Launch Web Site During Dining Shutdown

Mar 17, 2020, 7:08 PM | Updated: Mar 20, 2020, 2:26 pm

COTTONWOOD HEIGHTS, Utah – Restaurants in Utah have banded together to spread the word that they are still offering take-out meals, even while in-person dining in prohibited because of the coronavirus pandemic.

The new website, called, was designed to help residents find and order food that can be picked up curbside. The goal is to keep restaurants open, and providing paychecks to employees, as well as offering food to the community.

“To-go and curbside orders are a lifeline for our restaurants,” said a statement from, Fred Boutwell, director of operations for Market Street Grill. “Thousands of people rely on income from the restaurant business and we want to minimize the impact that this shutdown will have our employees and our customers as well as keep Salt Lake’s economy chugging along.”

The organized effort came as officials ordered all restaurants, bars and other food establishments to suspend dine-in operations for two weeks. The ban takes effect, Wednesday, March 18, at 11:59 p.m.

The order from the Utah Department of Health and the Governor’s Office said that restaurants can continue to offer curbside, drive-thru and delivery service.

“With the increasing number of COVID-19 cases in our communities, we must take quick action to adjust our daily lives and limit the spread of the virus,” Gov. Herbert said in a statement. “We have not made this decision lightly. I know this will disrupt lives and cost jobs, and for that I’m very sorry. Still, I’m convinced this will save many lives, and I’m also convinced that Utahns will step up to help each other and we’ll get through this together.”

Earlier in the day, the health department serving Carbon, Emery and Grand Counties issued a similar public health order, with strict instructions about social distancing and cleansing measures to be used for curbside service.

“Cash payments are strongly discouraged,” said the Southeast Utah Health Department. “Staff who take cash or credit card payments shall use cleansing measures between each transaction.”

The order goes on to say that electronic or telephone payments are “highly encouraged,” and that any restaurant employees who handle cash or credit card payments should not be involved in the “preparation, handling, or delivery of food.”

Also, food delivery employees must use “drop service,” and avoid any contact with customers.

After the new website was launched on Tuesday, Market Street Grill reported dozens of orders at its three locations.

“We’re all in this together. We really, truly are,” Boutwell told KSL. “I passed a lot of restaurants that have just shuttered, which is unfortunate.”

At the Cottonwood Heights location, customers pulled to the front of the restaurant, as workers wearing gloves delivered the packaged meals through the car windows.

“We ask that they pay online. We’re taking no cash,” Boutwell said.

“We are still going to be customers whether they’re open or not,” said Sandy resident LeeAnn Meads.

Meads brought her 89-year-old father to pick up lunch. He can’t prepare meals on his own, so they appreciated the curbside option.

“After just watching how careful they were in bringing things out, I would say, ‘Go for it,’” Meads said about recommending the service to others. “There were no transactions. We used our card over the phone. It was all ready to go when we pulled up, and they just handed us the packages.”

Coronavirus Resources

How Do I Prevent It?

The CDC has some simple recommendations, most of which are the same for preventing other respiratory illnesses or the flu:

  • Avoid close contact with people who may be sick
  • Avoid touching your face
  • Stay home when you are sick
  • Cover your cough or sneeze with a tissue and then throw the tissue in the trash
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing. Always wash your hands with soap and water if your hands are visibly dirty.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.

The CDC does not recommend wearing a face mask respirator to protect yourself from coronavirus unless a healthcare professional recommends it.

How To Get Help

If you’re worried you may have COVID-19, you can contact the Utah Coronavirus Information Line at 1-800-456-7707 to speak to trained healthcare professionals. You can also use telehealth services through your healthcare providers.

Additional Resources

If you see evidence of PRICE GOUGING, the Utah Attorney General’s Office wants you to report it. Common items in question include toilet paper, water, hand sanitizer, certain household cleaners, and even cold medicine and baby formula. Authorities are asking anyone who sees price gouging to report it to the Utah Division of Consumer Protection at 801-530-6601 or 800-721-7233. The division can also be reached by email at

KSL 5 TV Live

Top Stories


Intermountain Medical Center (KSL TV)...
Emily Ashcraft

Pandemic led to increase in rate and severity of depression, Intermountain study says

The COVID-19 pandemic had a large impact on mental health, specifically depression, an Intermountain Health study using research from thousands Utah patients found.
20 days ago
Emily Ashcraft

Masks no longer required at Intermountain Health facilities, 3 years after pandemic started

Intermountain Health announced wearing masks will become optional for visitors and patients beginning March 15, following an anticipated decline in respiratory illnesses.
23 days ago
woman blowing her nose on a couch...
Paul LeBlanc

New assessment on the origins of COVID-19 adds to the confusion

Three years after the start of the pandemic, researchers are beginning to look more into how COVID-19 began and its origins.
28 days ago
Flu COVID test...
Jen Christensen, CNN

FDA authorizes first at-home test for flu, Covid-19

If you've got a fever and a cough, you don't necessarily have to go to the doctor anymore to find out if it's the flu or COVID-19.
30 days ago
Ashley Moser

COVID long-haulers push lawmakers to approve funding for treatment research

The request for $4,000,000 would help U of U Health’s Comprehensive COVID-19 Clinic, which has seen 1,800 long COVID-19 patients since July of 2021.
1 month ago
Katija Stjepovic

Utah arts and cultural jobs are surging after COVID pandemic

The COVID-19 pandemic pulled the curtains on most of Utah's arts and cultural jobs, but after nearly three years, they are reemerging. 
2 months ago

Sponsored Articles

Happy diverse college or university students are having fun on their graduation day...
BYU MBA at the Marriott School of Business

How to Choose What MBA Program is Right for You: Take this Quiz Before You Apply!

Wondering what MBA program is right for you? Take this quiz before you apply to see if it will help you meet your goals.
Close up of an offset printing machine during production...
Les Olson IT

Top 7 Reasons to Add a Production Printer to Your Business

Learn about the different digital production printers and how they can help your company save time and money.
vintage photo of lighting showroom featuring chandeliers, lamps, wall lights and mirrors...
Lighting Design

History of Lighting Design | Over 25 Years of Providing Utah With the Latest Trends and Styles

Read about the history of Lighting Design, a family-owned and operated business that paved the way for the lighting industry in Utah.
Fiber Optical cables connected to an optic ports and Network cables connected to ethernet ports...
Brian Huston, CE and Anthony Perkins, BICSI

Why Every Business Needs a Structured Cabling System

A structured cabling system benefits businesses by giving you faster processing speeds and making your network more efficient and reliable.
notebook with password notes highlighted...
PC Laptops

How to Create Strong Passwords You Can Actually Remember

Learn how you can create strong passwords that are actually easy to remember! In a short time you can create new ones in seconds.
house with for rent sign posted...
Chase Harrington, president and COO of Entrata

Top 5 Reasons You May Want to Consider Apartment Life Over Owning a Home

There are many benefits of renting that can be overshadowed by the allure of buying a home. Here are five reasons why renting might be right for you.
Utah Restaurants Launch Web Site During Dining Shutdown