KSL INVESTIGATES

Gephardt: College Students Struggle With Off-Campus Housing Contracts

Mar 26, 2020, 6:51 PM | Updated: Jun 19, 2022, 10:02 pm

PROVO, Utah — Utah college students living in off-campus apartments have demanded their landlords and property managers let them out of their leases, now that schools have moved to online instruction and encouraged students to go home during the coronavirus outbreak.

Christian Jones said he was beyond frustrated. His daughter came home from BYU to quarantine at home with family.

She has not been able to get out of her lease for a BYU-approved off-campus apartment. Jones contacted the property manager for help.

“They basically told me (it’s) business as usual,” Jones said. “You’re still beholden to your leases. You’re still beholden to pay rent every month, even though your student is not there. It was their choice to leave.”

Jones said his daughter’s housing contract has a clause – Section 23-B – that spells out how students can exit their leases if they leave “school due to a verified, unforeseeable and unexpected catastrophic loss or serious illness.”

He argued it doesn’t get much more serious than a pandemic.

“There’s a reason why she’s home, and that’s to be safe and make sure that disease doesn’t spread,” he said.

Jones was far from being the only one making that argument. In fact, a petition invoking the same clause on Change.org with over 17,000 signatures demanded students be let out of their off-campus housing contracts.

“The right thing needs to be done at this point in time,” said Jones.

Redstone Residential, the company that manages CollegePlace Provo where Jones’ daughter resided, said in a statement, they cannot offer a blanket release for the 6,000 BYU and 3,000 UVU students they house across several properties.

Just because there is a pandemic did not mean their financial obligations to mortgages, utilities, payroll, maintenance, taxes just go away.

Redstone officials told KSL this wasn’t the first time Jones’ daughter tried to break her lease.

Jones said his daughter had gotten a summer job in Southern Utah and couldn’t find someone to take over the lease and asked to be let out.

He said, it “had nothing to do with the outbreak,” and they dropped the request when they were told, “No.”

As for that clause in the BYU off campus housing contract, Redstone Residential said it is, “designed to release a student who has fallen ill and needs to receive treatment in another place.”

If a renter were to test positive for coronavirus, the case may turn out differently.

“We are handling resident needs on a case-by-case basis,” Redstone officials said in statement. “Anyone with Covid-19 will be released from their contract, and we will work with residents who have experienced a documented loss of income.”

In an email, a BYU spokeswoman told KSL, “If an individual student contracted COVID-19 or any other serious illness, they could expect to be released from their contract” for off-campus housing.

While the university has released on-campus students from their contracts, officials say they don’t have the authority to mandate landlords release off-campus students from their legally-binding contracts.

Also, Section 23-B of BYU’s off campus housing contract begins with a line that states, “if a student leaves school,” and switches to online learning, that isn’t the same as leaving school.

“In an effort to help slow the spread of COVID-19, BYU is conducting the remaining Winter and all Spring 2020 classes only via remote instructions,” KSL was told in an email. “BYU does not consider any student who is enrolled in and taking classes remotely for credit under these circumstances to have been ‘discontinued’ from school.”

Jones argued a student should not have to wait until they have fallen ill to get out of their off-campus lease.

“They have chosen to go home to feel safe, to make sure that they’re quarantined appropriately — and now, they’re still having to pay rent for air,” he said.

As far as citing the off-campus housing contract’s clause 23-B to break a lease because the student has lost their job amid this COVID-19 outbreak, BYU said that will have to be dealt with on an individual level.

“If BYU students cannot come to a resolution with a property owner or manager, they can go through BYU’s mediation and arbitration process through the Center for Peace and Conflict Resolution,” said a spokeswoman.

The struggle between landlords and off-campus students has gone well beyond Brigham Young University. The KSL Investigators have gotten emails from frustrated students and parents from schools all over the state.

KSL 5 TV Live

KSL Investigates

Matt Gephardt looking over the CarShield documents for Scott Dumas....

Matt Gephardt and Sloan Schrage, KSL TV

West Haven man says extended auto warranty refuses to cover costly engine repair

Many drivers buy an extended auto warranty to help keep their car on the road, but when the extended warranty a West Haven man bought refused to cover replacing an engine, he decided to Get Gephardt.

14 hours ago

Follow @KSL5TVLike us on Facebook...

Matt Gephardt

How hoarding documents puts you at risk for identity theft

Someone who knows what they’re doing can do a whole lot of damage with the scraps of paper you’ve stashed in filing cabinets, drawers and other various hiding places around your house.

2 days ago

IOC excludes Russian and Belarusian athletes from Paris 2024 Olympics opening ceremonies....

Matt Gephardt

Get Gephardt: How to stay ahead of the 2024 Olympics scams

As Utahns know firsthand from 2002, the Olympics can be a bit chaotic with millions in an unfamiliar place. The situation is sure to entice opportunistic con men with Olympic scams.

3 days ago

Prosecutors filed felony charges in a Salt Lake City rape case from 2019, but later reduced them to...

Daniella Rivera

Could making this change help Utah improve sexual assault prosecutions?

Only a fraction of sexual assaults reported to police in Utah result in criminal charges for the perpetrator, but a legislative proposal could potentially change that.

4 days ago

FILE: construction zone...

Matt Gephardt

How to avoid hiring a bad contractor

Bobby Main investigates contractors for Utah's Division of Professional Licensing, here's his advice for avoiding bad contractors.

4 days ago

Dave Donegan showing Matt Gephardt the items that were broken in his move....

Matt Gephardt and Sloan Schrage, KSL TV

How liable is a moving company if your stuff gets damaged?

Dave Donegan’s home was just about to go into renovation, so he hired a moving and storage company to hold onto his household goods while work was underway.

8 days ago

Sponsored Articles

Women hold card for scanning key card to access Photocopier Security system concept...

Les Olson

Why Printer Security Should Be Top of Mind for Your Business

Connected printers have vulnerable endpoints that are an easy target for cyber thieves. Protect your business with these tips.

Modern chandelier hanging from a white slanted ceiling with windows in the backgruond...

Lighting Design

Light Up Your Home With These Top Lighting Trends for 2024

Check out the latest lighting design trends for 2024 and tips on how you can incorporate them into your home.

Technician woman fixing hardware of desktop computer. Close up....

PC Laptops

Tips for Hassle-Free Computer Repairs

Experiencing a glitch in your computer can be frustrating, but with these tips you can have your computer repaired without the stress.

Close up of finger on keyboard button with number 11 logo...

PC Laptops

7 Reasons Why You Should Upgrade Your Laptop to Windows 11

Explore the benefits of upgrading to Windows 11 for a smoother, more secure, and feature-packed computing experience.

Stylish room interior with beautiful Christmas tree and decorative fireplace...

Lighting Design

Create a Festive Home with Our Easy-to-Follow Holiday Prep Guide

Get ready for festive celebrations! Discover expert tips to prepare your home for the holidays, creating a warm and welcoming atmosphere for unforgettable moments.

Battery low message on mobile device screen. Internet and technology concept...

PC Laptops

9 Tips to Get More Power Out of Your Laptop Battery

Get more power out of your laptop battery and help it last longer by implementing some of these tips from our guide.

Gephardt: College Students Struggle With Off-Campus Housing Contracts