Woman With High-Risk Pregnancy Receives Fake COVID-19 Test Results

Aug 3, 2020, 10:53 PM | Updated: Aug 4, 2020, 8:56 am

SALT LAKE CITY, Utah – A woman with a high-risk pregnancy said she received a fake positive COVID-19 test result from an alleged scammer in a text message.

There is nothing quite like the news of a new baby on the way. But when you have a history of blood clots in the lungs, like Rachel Mueller does, a positive COVID-19 test is the worst kind of news.

“It was pretty devastating,” she said. “I’ve been told that, you know, [COVID-19] would be life-threatening for somebody like me.”

Because of her health condition and pregnancy, Mueller and her family have taken extra precautions to stay virus-free. She was tested for the virus last week as a precaution. So you can imagine the stress that set in when she received a text message on Saturday from someone named Nicole, claiming to be from the West Valley Intermountain Instacare, and claiming Mueller had tested positive for the virus.

“I was in such shock because the only thing I see is, you know, you got that tunnel vision on ‘positive for coronavirus’ and it just shook me,” she said. “It kind of just messed up our whole day. I was bawling my eyes out because really, it’s a really scary thing.”

After the initial shock, Mueller remembered she had not been tested at the West Valley Instacare. Her attempts to get the messenger on the phone were unsuccessful because, in the words of the mysterious Nicole, she couldn’t talk because she also had the virus.

“This can’t be right,” Mueller said.

She called the instacare but was told no one named Nicole worked there.

Intermountain Healthcare officials said this was the first they had heard of the incident, but they said they are looking into it. Intermountain will not send a text message to patients to notify them of their results.

They are only alerting people by phone or on their MyHealth account. If there are any concerns about the source of your test results, they’re asking people to call the Intermountain advocacy program at 1-855-442-7855.

On its website, the FCC was warning consumers of “scam text-message campaigns and robocalls that prey on virus-related fears.”

“Just the fact that someone made an effort to go out there and say these things is pretty scary,” Mueller said. “Why would you want to tell anybody that they have it?”

Mueller ultimately learned from her doctor that she had tested negative for the virus. News that offered some much-needed relief days before she is scheduled to give birth.

“Just be careful who’s texting you,” she warned. “Make sure it’s coming from the right source.”

KSL 5 TV Live


Deer Creek Reservoir...

Alex Cabrero

State parks expecting another record visitation year, hiring more workers

It didn't matter how cold or snowy it was at Deer Creek State Park Friday afternoon. Nothing was going to stop Leonard Sawyer from taking his boat out to do a little fishing.

5 days ago

FILE —  Respiratory virus illness activity continues to increase across the US.
(Joe Burbank/Orl...

Emma Benson

‘Not viruses to mess around with’: Experts urge caution during ongoing ‘tripledemic’

Experts say though not as severe as last year, this winter we're seeing another "tripledemic" – rising cases of COVID-19, flu and RSV in Utah.

1 month ago

Skiers and snowboarders at the Beaver Mountain Resort...

Mike Anderson and Michael Houck, KSL TV

Ski resorts prepare for influx of snow and people

Many Utah ski resorts are finally getting the snow they waited all December for, just in time for another big storm.

1 month ago

FILE - COVID-19 antigen home tests. (AP Photo/Patrick Sison, File)Credit: ASSOCIATED PRESS...

Emma Benson

‘The ICUs are full:’ Keep yourself and others healthy this holiday

It's time for holiday gatherings, but with more people around us comes a greater risk of getting sick.

2 months ago

Julianna Preece goes through the mountain of medical documents she's acquired for her health condit...

Lauren Steinbrecher

Herriman couple is suing CVS, says 5x Covid vaccine dose mistake caused health problems

A couple is suing a Utah CVS vaccination clinic, saying a nurse’s mistake led to the wife receiving five times the normal COVID-19 vaccine dose and caused serious health issues she’s still dealing with today.

3 months ago

FILE - COVID-19 antigen home tests. (AP Photo/Patrick Sison, File)Credit: ASSOCIATED PRESS...

Associated Press

More free COVID-19 tests from the government are available for home delivery through the mail

Americans can order more free COVID-19 tests online for home delivery.

3 months ago

Sponsored Articles

Modern chandelier hanging from a white slanted ceiling with windows in the backgruond...

Lighting Design

Light Up Your Home With These Top Lighting Trends for 2024

Check out the latest lighting design trends for 2024 and tips on how you can incorporate them into your home.

Technician woman fixing hardware of desktop computer. Close up....

PC Laptops

Tips for Hassle-Free Computer Repairs

Experiencing a glitch in your computer can be frustrating, but with these tips you can have your computer repaired without the stress.

Close up of finger on keyboard button with number 11 logo...

PC Laptops

7 Reasons Why You Should Upgrade Your Laptop to Windows 11

Explore the benefits of upgrading to Windows 11 for a smoother, more secure, and feature-packed computing experience.

Stylish room interior with beautiful Christmas tree and decorative fireplace...

Lighting Design

Create a Festive Home with Our Easy-to-Follow Holiday Prep Guide

Get ready for festive celebrations! Discover expert tips to prepare your home for the holidays, creating a warm and welcoming atmosphere for unforgettable moments.

Battery low message on mobile device screen. Internet and technology concept...

PC Laptops

9 Tips to Get More Power Out of Your Laptop Battery

Get more power out of your laptop battery and help it last longer by implementing some of these tips from our guide.

Users display warnings about the use of artificial intelligence (AI), access to malicious software ...

Les Olson

How to Stay Safe from Cybersecurity Threats

Read our tips for reading for how to respond to rising cybersecurity threats in 2023 and beyond to keep yourself and your company safe.

Woman With High-Risk Pregnancy Receives Fake COVID-19 Test Results