Health Care Workers Reflect On 2020, Look Ahead To 2021

Dec 31, 2020, 10:17 PM | Updated: 11:17 pm

SALT LAKE CITY, UtahIt has been a year unlike any other for most professionals, but especially for those working in health care.

For all the bad this past year will be remembered for, if nothing else, 2020 has shown us what real heroes look like.

Not movie stars, athletes or even social media influencers. Instead, people who look like Mackenzie Visentin.

“One thing I’ve learned this year is how adaptable and resilient nurses are,” she said.

Visentin is a nurse manager at Alta View Hospital and is proud of how her team, and all health care workers, have handled a year they don’t really teach about in medical school.

“My team has chosen to have a good attitude through this challenge,” said Visentin.

Sometimes, having a good attitude was a challenge itself.

“There have been days we have been on our last nerve, very stressed out — fuses are very short,” said Breno Rodrigues, a physical therapist with Intermountain Healthcare. “But I think at the end of the day, we came together as caregivers, as a group of humans who cared about other humans and it has reminded us as to why we have become health care providers.”

Many of them said the love and support they received from the community has helped.

FILE: Health care workers at Intermountain Medical Center in Murray. (Intermountain Healthcare)

For as challenging of a year as it has been for those in the medical profession, though, they also said they have learned a lot in 2020.

“One thing I have learned this year is how resilient people can be and just how sometimes suffering can actually bring out the best in people,” said Cathie Randle, a house supervisor at Alta View Hospital.

“I think I’m most proud of my coworkers, from our emergency room to our floor nurses, everyone,” said CT technologist Chris Taylor. “We work hard every day to take care of our patients who are really sick.”

A new year, though, always brings new hope.

“My wish for the next year is to have this pandemic over,” said LeAnne Blair, a nurse manager at Riverton Hospital. “To be able to see my friends again.”

A health care worker receives a COVID-19 vaccine at Intermountain LDS Hospital. (KSL-TV)

“I am most hopeful for our communities to be vaccinated enough to be able to open businesses and be able to be with their families again safely and have our life just back to normal,” said Randle.

The COVID-19 pandemic response has been politically controversial.

But for as divisive as coronavirus, masks and vaccines have been and continue to be, maybe Jake Elkins has the best wish of all.

He works in labor and delivery at Alta View Hospital and sees new life come into this world every day.

“I’m most hopeful that we can all come out of this and learn and overcome our challenges in the future,” he said. “My wish for next year would probably be that we would learn how to all come together as a human race and get over our differences.”

That would be heroic for everybody.

KSL 5 TV Live


Deer Creek Reservoir...

Alex Cabrero

State parks expecting another record visitation year, hiring more workers

It didn't matter how cold or snowy it was at Deer Creek State Park Friday afternoon. Nothing was going to stop Leonard Sawyer from taking his boat out to do a little fishing.

13 days ago

FILE —  Respiratory virus illness activity continues to increase across the US.
(Joe Burbank/Orl...

Emma Benson

‘Not viruses to mess around with’: Experts urge caution during ongoing ‘tripledemic’

Experts say though not as severe as last year, this winter we're seeing another "tripledemic" – rising cases of COVID-19, flu and RSV in Utah.

2 months ago

FILE - COVID-19 antigen home tests. (AP Photo/Patrick Sison, File)Credit: ASSOCIATED PRESS...

Emma Benson

‘The ICUs are full:’ Keep yourself and others healthy this holiday

It's time for holiday gatherings, but with more people around us comes a greater risk of getting sick.

2 months ago

Julianna Preece goes through the mountain of medical documents she's acquired for her health condit...

Lauren Steinbrecher

Herriman couple is suing CVS, says 5x Covid vaccine dose mistake caused health problems

A couple is suing a Utah CVS vaccination clinic, saying a nurse’s mistake led to the wife receiving five times the normal COVID-19 vaccine dose and caused serious health issues she’s still dealing with today.

3 months ago

FILE - COVID-19 antigen home tests. (AP Photo/Patrick Sison, File)Credit: ASSOCIATED PRESS...

Associated Press

More free COVID-19 tests from the government are available for home delivery through the mail

Americans can order more free COVID-19 tests online for home delivery.

3 months ago

FILE - Doses of the anti-viral drug Paxlovid are displayed in New York, Aug. 1, 2022. The COVID-19 ...

Amanda Seitz, Associated Press

COVID-19 treatments to enter the market with a hefty price tag

The COVID-19 treatments millions of have taken for free from the federal government will enter the private market next week with a hefty price tag.

4 months ago

Sponsored Articles

Modern chandelier hanging from a white slanted ceiling with windows in the backgruond...

Lighting Design

Light Up Your Home With These Top Lighting Trends for 2024

Check out the latest lighting design trends for 2024 and tips on how you can incorporate them into your home.

Technician woman fixing hardware of desktop computer. Close up....

PC Laptops

Tips for Hassle-Free Computer Repairs

Experiencing a glitch in your computer can be frustrating, but with these tips you can have your computer repaired without the stress.

Close up of finger on keyboard button with number 11 logo...

PC Laptops

7 Reasons Why You Should Upgrade Your Laptop to Windows 11

Explore the benefits of upgrading to Windows 11 for a smoother, more secure, and feature-packed computing experience.

Stylish room interior with beautiful Christmas tree and decorative fireplace...

Lighting Design

Create a Festive Home with Our Easy-to-Follow Holiday Prep Guide

Get ready for festive celebrations! Discover expert tips to prepare your home for the holidays, creating a warm and welcoming atmosphere for unforgettable moments.

Battery low message on mobile device screen. Internet and technology concept...

PC Laptops

9 Tips to Get More Power Out of Your Laptop Battery

Get more power out of your laptop battery and help it last longer by implementing some of these tips from our guide.

Users display warnings about the use of artificial intelligence (AI), access to malicious software ...

Les Olson

How to Stay Safe from Cybersecurity Threats

Read our tips for reading for how to respond to rising cybersecurity threats in 2023 and beyond to keep yourself and your company safe.

Health Care Workers Reflect On 2020, Look Ahead To 2021