Frustrations Continue Over COVID-19 Vaccine Appointments In Southern Utah

Jan 26, 2021, 7:11 PM | Updated: 10:19 pm

ST. GEORGE, Utah – The Southwest Utah Public Health Department, which covers five counties and is headquartered in St. George, reported 2,000 appointment slots for the COVID-19 vaccine filled up in just 10 minutes on Monday morning.

The site did not crash, but people are still having problems making an appointment for the shot.

“It was great this week. We appreciate the state’s help. We were able to transfer our website over to the state’s servers. It ended up being a great solution,” said SWUPHD spokesman Dave Heaton.

Don and Kay Simon were some of the lucky ones who actually got an appointment, but it wasn’t easy.

“As quickly as I would go to a slot it was already filled, so I had to very quickly keep scrolling down and then I would type in my name and it would fill up. So I had to go to the next open slot,” Kay Simon said just after getting a shot. “I had to be very fast.”

Gary Zabriski is still trying to get an appointment and is still frustrated. “From the first week to the next week to this week, nothing has changed. If anything, it’s gotten more complicated,” said Zabrinski.

He said it’s challenging to click on a time slot and fill out all the forms quickly. By the time he finished the forms, the time slot was gone.

“While you were filling it out someone else faster than you gets in,” said Zabriski.

Health officials said they understand the frustrations and are trying to do what they can to help.

“We apologize for any frustration, but we are constantly looking at ways to improve,” said Heaton.

He added the department is looking at an optional signup list and is also opening a phone line for people who have questions.

That number is 435-986-2549.

KSL 5 TV Live

Top Stories

Coronavirus Utah

The Nurse Crisis and Patent Risk....
Debbie Worthen

Utah registered nurses are leaving the field, creating the ‘perfect storm’

"Without nurses, we can't have hospitals." Utah nurses are overworked and underpaid. Some say it's put people at risk.
9 days ago
Four-year-old Viola Fairfax-Panza Getting her COVID-19 vaccination, held by her mother Keke Fairfax...
Jed Boal

Salt Lake Co. distributes COVID vaccines for children 6-months and older

Salt Lake County begins COVID-19 vaccinations for children 6 months and older.
9 days ago
FILE PHOTO (Photo by Stephen Zenner/Getty Images)...
Jed Boal

Utah’s youngest kids should be able to get COVID-19 vaccine next week

Kids as young as 6 months old should be able to get their first dose of the COVID-19 vaccine by the middle of next week. This is an eagerly awaited opportunity for many parents and an issue of concern for others.
13 days ago
Utah COVID testing site. Getty images...
Cary J. Schwanitz, KSL TV

New mobile COVID-19 testing sites open in Utah

With the summer travel season underway and a steady stream of people still testing positive for COVID-19, Nomi Health opened several mobile testing sites across Utah.
22 days ago
The CDC is released updated mask guidance as researchers learn more about COVID-19. (KSL TV)...
Michael Houck, KSL TV

Charter school asks students not to mask to help ‘normalize’ not wearing masks at school

The American Preparatory Academy asks students not to wear a mask during their last three days of school to help with their 'academic and emotional growth.'
1 month ago
AURORA, CO - DECEMBER 15: (EDITORIAL USE ONLY) Rocky Mountain Regional VA Medical Center investigat...
Jed Boal, KSL TV

Pfizer booster shot is now approved for children 5-11, here’s what a doctor advises

The CDC now recommends Pfizer COVID-19 booster shots for children ages five to 11. But, a leading pediatric epidemiologist suggests some parents may want to wait based on their summer plans.
1 month ago

Sponsored Articles

hand holding 3d rendering mobile connect with security camera for security solutions...
Les Olson

Wondering what security solutions are right for you? Find out more about how to protect your surroundings

Physical security helps everyone. Keep your employees, clients, and customers safe with security solutions that protect your workplace.
Many rattan pendant lights, hay hang from the ceiling.Traditional and simple lighting....
Lighting Design

The Best Ways to Style Rattan Pendant Lighting in Your Home

Rattan pendant lights create a rustic and breezy feel, and are an easy way to incorporate this hot trend into your home decor.
Earth day 2022...

How Are You Celebrating Earth Day 2022? | 4 Simple Ways to Celebrate Earth Day and Protect the Environment

Earth Day is a great time to reflect on how we can be more environmentally conscious. Here are some tips for celebrating Earth Day.
Get Money Online...

More Ways to Get Money Online Right Now in Your Spare Time

Here are 4 easy ways that you can get more money online if you have some free time and want to make a little extra on the side.
Lighting trends 2022...

Lighting Trends 2022 | 5 Beautiful Home Lighting Trends You Can Expect to See this Year and Beyond

This is where you can see the latest lighting trends for 2022 straight from the Lightovation Show at the Dallas World Trade Center.
What Can't You Throw Away in the Trash...

What Can’t You Throw Away in the Trash? | 5 Things You Shouldn’t Throw in to Your Trash Can

What can't you throw away in the trash? Believe it or not, there are actually many items that shouldn't be thrown straight into the trash.
Frustrations Continue Over COVID-19 Vaccine Appointments In Southern Utah