Appointments Canceled For 7,200 Utahns Who Scheduled Vaccine In Error

Feb 28, 2021, 10:39 PM | Updated: Jan 4, 2023, 12:04 pm

SALT LAKE CITY — The glitch that led thousands of Utahns to sign up for a COVID-19 vaccine before they were eligible has been fixed.

Health officials said they are now preparing for the biggest county in the state to open up vaccines to all qualifying Utahns over the age of 16. It’s been quite a rocky start, but officials said it’s a good problem — we just need to let those who need the vaccine most stand in line first.

“(With) all of the immune system problems… my doctors recommended I stay home,” said Amanda Laughton who recently qualified to receive the vaccine.

Laughton has not left her home for nearly a year since the pandemic began.

“They suspected COVID would likely kill me, so I kind of had to be really, really careful,” she said.

That’s why Amanda said she was thrilled when Gov. Spencer Cox opened the door during a COVID-19 press briefing for those 16 and older with qualifying medical conditions to sign up for the vaccine.

“If you are eligible and can find an appointment in another county, that’s perfectly fine, go for it,” Cox said in the presser.

But just as the governor predicted, the process hasn’t been smooth.

“We have decided to embrace the chaos,” he said.

Amanda spent nearly two hours, jumping from website to website, looking for openings to get the vaccine.

“It was definitely overwhelming to go to a store for the first time to get a vaccine,” said Laughton.

Amanda said she experienced long lines and poor social distancing measures when she arrived for her appointment.

“It was just jam packed, full of people, and it was a really terrible location to be doing vaccinations at all,” she said.

Things only got trickier following Saturday’s rumors that led more than 7,000 Utahns, not yet eligible for the vaccine, to sign up on the state’s website.

On Sunday, state health department officials told KSL the glitch was fixed — 1,000 people cancelled their own appointments, and the state sent out text messages to the remaining 6,200.

A picture of a text message Utahns who signed up for a vaccine in error got, notifying them their appointment was cancelled.

Although the situation was resolved, officials said the sign-up process still goes by the honor system.

“We are going for speed over accuracy,” said Cox. “That is a choice we had to make, which means that it is possible for people to lie about whether or not they have one of these underlying health conditions.”

But Cox said the end is in sight as he projected that every Utahn who wants a vaccine will have a chance to get one by May. For now, he encouraged Utahns to be patient and keep wearing their face masks.

“[If we keep masking and stay on pace with vaccinations] I’m telling you, I’m not going to be wearing this on the 4th of July,” said the Governor.

Health officials said they have seen an increase in people scheduling multiple appointments in an effort to get in sooner. They advised against this and said it’s best to just stick with the first one you make.

More information can be found on the state’s coronavirus website or your local county health department website.

KSL 5 TV Live


Deer Creek Reservoir...

Alex Cabrero

State parks expecting another record visitation year, hiring more workers

It didn't matter how cold or snowy it was at Deer Creek State Park Friday afternoon. Nothing was going to stop Leonard Sawyer from taking his boat out to do a little fishing.

12 days ago

FILE —  Respiratory virus illness activity continues to increase across the US.
(Joe Burbank/Orl...

Emma Benson

‘Not viruses to mess around with’: Experts urge caution during ongoing ‘tripledemic’

Experts say though not as severe as last year, this winter we're seeing another "tripledemic" – rising cases of COVID-19, flu and RSV in Utah.

2 months ago

FILE - COVID-19 antigen home tests. (AP Photo/Patrick Sison, File)Credit: ASSOCIATED PRESS...

Emma Benson

‘The ICUs are full:’ Keep yourself and others healthy this holiday

It's time for holiday gatherings, but with more people around us comes a greater risk of getting sick.

2 months ago

Julianna Preece goes through the mountain of medical documents she's acquired for her health condit...

Lauren Steinbrecher

Herriman couple is suing CVS, says 5x Covid vaccine dose mistake caused health problems

A couple is suing a Utah CVS vaccination clinic, saying a nurse’s mistake led to the wife receiving five times the normal COVID-19 vaccine dose and caused serious health issues she’s still dealing with today.

3 months ago

FILE - COVID-19 antigen home tests. (AP Photo/Patrick Sison, File)Credit: ASSOCIATED PRESS...

Associated Press

More free COVID-19 tests from the government are available for home delivery through the mail

Americans can order more free COVID-19 tests online for home delivery.

3 months ago

FILE - Doses of the anti-viral drug Paxlovid are displayed in New York, Aug. 1, 2022. The COVID-19 ...

Amanda Seitz, Associated Press

COVID-19 treatments to enter the market with a hefty price tag

The COVID-19 treatments millions of have taken for free from the federal government will enter the private market next week with a hefty price tag.

4 months ago

Sponsored Articles

Modern chandelier hanging from a white slanted ceiling with windows in the backgruond...

Lighting Design

Light Up Your Home With These Top Lighting Trends for 2024

Check out the latest lighting design trends for 2024 and tips on how you can incorporate them into your home.

Technician woman fixing hardware of desktop computer. Close up....

PC Laptops

Tips for Hassle-Free Computer Repairs

Experiencing a glitch in your computer can be frustrating, but with these tips you can have your computer repaired without the stress.

Close up of finger on keyboard button with number 11 logo...

PC Laptops

7 Reasons Why You Should Upgrade Your Laptop to Windows 11

Explore the benefits of upgrading to Windows 11 for a smoother, more secure, and feature-packed computing experience.

Stylish room interior with beautiful Christmas tree and decorative fireplace...

Lighting Design

Create a Festive Home with Our Easy-to-Follow Holiday Prep Guide

Get ready for festive celebrations! Discover expert tips to prepare your home for the holidays, creating a warm and welcoming atmosphere for unforgettable moments.

Battery low message on mobile device screen. Internet and technology concept...

PC Laptops

9 Tips to Get More Power Out of Your Laptop Battery

Get more power out of your laptop battery and help it last longer by implementing some of these tips from our guide.

Users display warnings about the use of artificial intelligence (AI), access to malicious software ...

Les Olson

How to Stay Safe from Cybersecurity Threats

Read our tips for reading for how to respond to rising cybersecurity threats in 2023 and beyond to keep yourself and your company safe.

Appointments Canceled For 7,200 Utahns Who Scheduled Vaccine In Error