KSL INVESTIGATES

IRS asking some Utah taxpayers to refile their 2020 returns

Jan 31, 2022, 6:15 PM | Updated: Jun 7, 2022, 3:13 pm

SALT LAKE CITY — Utah taxpayers who paid their taxes almost a year ago say they’re now getting letters from the Internal Revenue Service, asking them to file their 2020 returns immediately. When a Utah man received one of the letters out-of-the-blue, he didn’t believe it was legit, so he contacted the KSL Investigators.

The letter Rick Robinson received seems to be from the IRS. It says he has an IRS credit owed to him, worth more $3,000. To claim it, he merely needs to file his 2020 tax return. But that is something he did nearly a year ago.

“I put the check right with my tax return and sent it in,” Robinson said.

Robinson owed money in 2020. In fact, he paid the exact amount the IRS now says they owe him. He thought it was some sort of glitch, until he asked around.

“It didn’t bother me until I found out my neighbor got this letter,” Robinson said. “I found out my sister got this letter, then it bothered me.”

Bothered enough, Robinson decided it was time to call the KSL Investigators.

As we began digging, we found that the IRS owing people who haven’t filed their taxes is more common than you might think.

Every year, millions of folks who did not file are due a refund. And it is big money — people owed billions that they need to file their returns to claim. But Robinson did file, so what is going on?

“It does look like the standard IRS form,” said Steve Washburn, a spokesman for the IRS.

“Rick says he paid his taxes in 2020, and he got this letter saying that he didn’t,” KSL’s Matt Gephardt told Washburn. “Is there a legitimate reason that could be?”

“If it’s 2020, it’s going to be a disaster,” Washburn responded. “2020 was a rough year for the IRS.”

You will probably remember 2020: multiple stimulus payments, changing tax codes, under-staffing. All that added up to a massive backlog. To this day, millions of folks who filed their taxes on paper are still waiting for their 2020 returns to be processed.

“If you filed with paper, there’s just a massive backlog of those tax returns,” Washburn said.

Sure enough, Robinson said he did file a paper return in 2020. It seems his, along with so many others, is stuck in the works.

The letter asks people who already sent in their returns to send them in again, so that is what Robinson plans to do.

“I guess I’ll just send a newly signed one and move on my way,” he said.

As to why the IRS says they owe Robinson, the agency would not talk specifics about his case. Stands to reason the IRS cashed his check, and once they finally get around to finishing his paperwork, they will realize they do not owe him anything after all.

Since our story aired, the IRS has provided KSL with some updated information regarding the letter Rick Robinson received.

Called a CP80 Notice, it is typically sent to taxpayers for whom the IRS has received payment but not a tax return.

The IRS says if you received such a notice for your 2020 taxes, do not refile your tax return. However, if you received a CP80 notice for your 2019 taxes, then it is necessary for you to refile your 2019 taxes.

More information can be found at this link to the IRS.gov website.

KSL 5 TV Live

Top Stories

KSL Investigates

...
Matt Gephardt and Cindy St. Clair

Get Gephardt: No, really, why are Utah gas prices still higher than the national average?

Why are gas prices in Utah so much higher than other parts of the country?
5 days ago
...
Daniella Rivera

Tracking Transparency: Why prison surveillance videos are rarely released to the public

Since this investigation aired last night, we've heard from some of you wondering why the state is withholding these videos from the public. Here's some of the transparency issues.
5 days ago
...
Matt Gephardt & Sloan Schrage, KSL TV

Get Gephardt helps Farmington traveler get reimbursed after getting bumped from her flight

A woman paid Delta Airlines $617 to upgrade her seat. But when she arrived at the airport, she found she had no seat at all.
6 days ago
...
Daniella Rivera

‘They’re all in imminent danger’: Video shows violence after Utah prison allowed gangs to mingle

Corrections officials say they're doing all they can to keep the people in their custody safe, and policies at the new prison will help. Families of those on the inside say it's not enough.
6 days ago
...
Matt Gephardt and Cindy St. Clair, KSL TV

Get Gephardt: Surgeon no-shows for pre-paid procedure

Imagine paying for surgery, only to have the surgeon no-show. It happened to a Herriman woman, and when she couldn't get her money back, she decided it was time to Get Gephardt.
7 days ago
...
Matt Gephardt & Sloan Schrage, KSL TV

Get Gephardt: Is your car spying on you?

KSL Investigates the privacy and security that you put at risk when your car is connected, and what to do about it.
8 days ago

Sponsored Articles

young woman with stickers on laptop computer...
Les Olson

7 ways print marketing materials can boost your business

Custom print marketing materials are a great way to leave an impression on clients or customers. Read for a few ideas to spread the word about your product or company.
young woman throwing clothes to organize a walk in closet...
Lighting Design

How to organize your walk-in closet | 7 easy tips to streamline your storage today

Read our tips to learn how to organize your walk-in closet for more storage space. These seven easy tips can help you get the most out of your space.
Types of Computer Malware and Examples...
PC Laptops

5 Nasty Types of Computer Malware and Examples | Everything You Need to Know to Keep Your Computer and Family Safe

Here are the different types of computer malware and examples that could potentially infect your computer.
tips how to quit smoking...

7 Tips How to Quit Smoking | Quitting Smoking Might be One of the Hardest Things You Ever Do but Here’s Where You Can Start

Quitting smoking cigarettes can be incredibly difficult. Here are 7 tips how to quit smoking to help you on your quitting journey.
Photo: Storyblocks...
Blue Stakes of Utah 811

Blue Stakes of Utah 811: 5 Reasons To Call 811 Before You Dig When Working in Your Yard

Call before you dig. Even at home, you could end up with serious injuries or broken utilities just because you didn't call Blue Stakes of Utah 811.
Days of...
Days of '47 Rodeo

TRIVIA: How well do you know your rodeo? Take this quiz before you go to the Days of ’47!

The Utah Days of ’47 Rodeo presented by Zions Bank is a one-of-a-kind Gold Medal Rodeo being held July 20-23, 25 at 7:30 PM. The Days of ’47 Rodeo How well do you know your rodeo trivia? Take the quiz to test your know-all before heading out to the Days of ’47 Rodeo at the […]
IRS asking some Utah taxpayers to refile their 2020 returns