NATIONAL NEWS

Samsung will now let Galaxy users repair their own devices

Mar 31, 2022, 3:11 PM | Updated: Jun 8, 2022, 3:17 pm
FILE: BERLIN, GERMANY - SEPTEMBER 05: Visitors have a look at the new Samsung A90 5G smartphone at ...
FILE: BERLIN, GERMANY - SEPTEMBER 05: Visitors have a look at the new Samsung A90 5G smartphone at the 2019 IFA home electronics and appliances trade fair on September 05, 2019 in Berlin, Germany. The 2019 IFA fair will be open to the public from September 6-11. (Photo by Sean Gallup/Getty Images)
(Photo by Sean Gallup/Getty Images)

(CNN) — The right-to-repair movement has scored another win.

Samsung is the latest tech company giving customers the ability to repair their own mobile devices amid pressure from consumers, regulators and even US President Joe Biden to ease restrictions on fixing products.

The company announced on Thursday a new program that will allow users of some of its flagship Galaxy devices to repair their own products, giving them and third-party fixit companies access to genuine parts, repair tools and visual step-by-step repair guides for the first time. Previously, Samsung users had to rely on the company’s in-house repair service to fix devices.

The new program will first be available starting this summer to users of the Galaxy S20 and S21 family of products, and the Galaxy Tab S7+, but not to owners of its S22 lineup. The company said it is collaborating with iFixit, an online repair community that’s worked with Motorola on a similar self-repair program.

In November, Apple announced a program, called Self Repair Service, that will make spare parts for Apple products, such as displays, batteries and camera modules, available to purchase and give anyone access to repair manuals. The program, which has not yet officially launched, will be limited to iPhone 12 and iPhone 13 users to start. Apple previously said the service will later expand to Mac computers that use Apple’s new in-house M1 chip.

Companies such as Samsung and Apple have been criticized for using tactics that make it harder for independent repair businesses to access devices, such as using non-removable memory or batteries, or sealing devices with special glue. The companies argue that this is done to ensure the products are properly repaired through authorized repair services.

Kyle Wiens, CEO of iFixit, told CNN Business that Samsung’s latest announcement is “part of a sea change where manufacturers are moving to support your right to repair.”

“Extending the lifespan of electronics is essential for the future of the planet, and providing consumers with self-repair options is an essential step to making that happen,” he added.

Last summer, President Biden urged the Federal Trade Commission to set rules preventing manufacturers from imposing restrictions on independent device repair shops and DIY repairs, a principle known as “right to repair.” A week later, the FTC vowed to “root out” illegal repair restrictions on various products, including phones. This push has also gained traction among regulators in Europe.

New regulations could prohibit this practice and require all smartphone manufacturers to make parts, tools, repair manuals, and diagnostics for out-of-warranty repairs more readily available to third-party businesses.

“In many cases, the price to fix a smartphone or computer is close to, if not more than, replacing it all together — a strategy that encourages people to buy new devices rather than fixing them,” Pedro Pacheco, a senior director at market research firm Gartner, told CNN Business at the time.

Consumers could benefit from the shift in other ways. Because giving customers more control over how their devices get fixed could likely prolong the lifespan of products, companies will need to “entice consumers to switch or upgrade smartphones with better specs and other approaches,” Pacheco added. “They will need to refocus their efforts.”

The-CNN-Wire
™ & © 2022 Cable News Network, Inc., a WarnerMedia Company. All rights reserved.

KSL 5 TV Live

Top Stories

National News

FILE: A Frontier airlines plane lands at the Miami International Airport on June 16, 2021 in Miami,...
Zoe Sottile

Frontier Airlines announces new unlimited summer flight pass

Frontier Airlines has announced its newest incentive to get travelers back in the air post-pandemic: An unlimited summer flight pass that costs $399.
1 day ago
Born on May 11, 1992, Bobi is 30 years and 268 days old. (Guinness World Records)...
Amarachi Orie

Meet, Bobi. The new official world’s oldest living dog

Sorry, Spike. There's a new world's oldest living dog, and he's the oldest ever recorded
1 day ago
Flames erupt after a train derailment in East Palestine, Ohio, on February 3. (Courtesy Kevin Csern...
Rebekah Riess and Hannah Sarisohn

Train derailment in northeastern Ohio sparks massive fire

A train derailment and resulting large fire have prompted an evacuation order in an Ohio village near the Pennsylvania state line.
1 day ago
In this photo provided by Brian Branch, a large balloon drifts above the Kingstown, N.C. area, with...
Zachary Cohen

US military has shot down the Chinese spy balloon off US East Coast, US official says

The US military has shot down the suspected Chinese surveillance balloon over the Atlantic Ocean off the Eastern Seaboard of the United States, a US official said Saturday.
1 day ago
A graphic image of a plane-like spacecraft...
Ashley Strickland

Cosmic seaplanes and self-growing bricks could help us explore other worlds

What are the emerging technologies that could provide new ways of studying the universe?
1 day ago
A man works at an avocado orchard in Santa Ana Zirosto, Michoacan state, Mexico, Thursday, Jan. 26,...
Associated Press

Route to Super Bowl is long, dangerous for Mexican avocados

It is a long and sometimes dangerous journey for avocados destined for guacamole on tables and tailgates in the United States during the Super Bowl.
1 day ago

Sponsored Articles

vintage photo of lighting showroom featuring chandeliers, lamps, wall lights and mirrors...
Lighting Design

History of Lighting Design | Over 25 Years of Providing Utah With the Latest Trends and Styles

Read about the history of Lighting Design, a family-owned and operated business that paved the way for the lighting industry in Utah.
Fiber Optical cables connected to an optic ports and Network cables connected to ethernet ports...
Brian Huston, CE and Anthony Perkins, BICSI

Why Every Business Needs a Structured Cabling System

A structured cabling system benefits businesses by giving you faster processing speeds and making your network more efficient and reliable.
notebook with password notes highlighted...
PC Laptops

How to Create Strong Passwords You Can Actually Remember

Learn how you can create strong passwords that are actually easy to remember! In a short time you can create new ones in seconds.
house with for rent sign posted...
Chase Harrington, president and COO of Entrata

Top 5 Reasons You May Want to Consider Apartment Life Over Owning a Home

There are many benefits of renting that can be overshadowed by the allure of buying a home. Here are five reasons why renting might be right for you.
Festive kitchen in Christmas decorations. Christmas dining room....
Lighting Design

6 Holiday Decor Trends to Try in 2022

We've rounded out the top 6 holiday decor trends for 2022 so you can be ahead of the game before you start shopping. 
Happy diverse college or university students are having fun on their graduation day...
BYU MBA at the Marriott School of Business

How to Choose What MBA Program is Right for You: Take this Quiz Before You Apply!

Wondering what MBA program is right for you? Take this quiz before you apply to see if it will help you meet your goals.
Samsung will now let Galaxy users repair their own devices