LOCAL NEWS

SLC construction project sees major delay; local business says it’s costing them customers

Jul 13, 2022, 10:09 PM | Updated: Jul 14, 2022, 6:57 am

SALT LAKE CITY — A Salt Lake City business is saying a major construction project in town has led to a huge drop in business, and now they’re finding out the project is going to take much longer than originally planned.

Construction drums and cones line much of 300 West between 900 South and 2100 South, as crews replace the aging road, utilities and sidewalk.

On the east side of 300 West, south of Paxton Avenue, drivers navigate a crunched-up traffic pattern past a building with a deep red garage door and a large, white logo for Hello! Bulk Markets.

The west side of the road is completely torn up.

Inside Hello! Bulk Markets, customers can buy food, body care and household cleaning products by weight. They bring their own containers to store what they buy.

Jamaica Trinnaman founded the business with an aim to cut down on waste and focus on environmental impact.

But what’s happening outside her front door has her dealing with a different kind of impact that she said has cut down on business. Normally, customers can park on 300 West and enter her business through the front door next to the huge garage door.

“I came in one day, and just saw that my parking out front had cones and no parking,” Trinnaman explained. That was last spring. Trinnaman, who moved her business into the space several months ago, indicated that she didn’t realize construction was starting up again, after originally kicking off last summer.

Instead of using the front door, Trinnaman described how customers have to drive into a back alleyway and use the back door. She shares a couple of parking spaces with the business next door.

She added that because half of 300 West is torn up, traffic backs up for blocks at a time.

Rather than navigate the mess, she found customers just aren’t coming in at all. Trinnaman said business dropped 30% the week construction started, and she said that drop has continued as time — and construction — have gone on.

“It’s just no surprise that it deters people, that they have to be creative about how to get here,” she said. “It’s like a puzzle to get to some parts of the west side right now.”

Construction was originally estimated to finish this fall, but on Wednesday the city said delays have forced them to push that timeline back much further.

“As a result of some delays that have happened, ranging from cement shortages to staffing, and material shortages that has now been pushed into 2023 construction season,” said Mark Stephens, acting engineer for Salt Lake City.

He said that Salt Lake City Engineering has worked to have an active public engagement effort, which includes outreach to businesses, citizens and commuters to keep them aware of the work going on.

They want businesses to know the city supports them, he said, with a commitment to make sure businesses stay successful.

Stephens laid out how Salt Lake City is offering up help in a couple of different ways, from putting up signage and adjusting traffic control, to making Construction Mitigation Grants available through the Economic Development Department.

Will Wright, project manager with Salt Lake City Economic Development said the city doubled the funds for the grant, from $100,000 for the 2021-2022 fiscal year to $200,000 for the 2022-2023 fiscal year.

Last year, he said 36 businesses applied for and received the $2,000 grants.

This year, he said the individual grant funds increased from $2,000 to $3,000. Each business can apply each year they’re affected, he added. Meaning anyone who applied for and received funds in the 2021-2022 year can apply and receive those funds again, provided construction is still going on.

The grants are not meant as a revenue replacement, he said, but as a way to help businesses enhance marketing or signage, or come up with a campaign to help drive in foot traffic.

He said that their office can also help businesses look at other grant programs and federal funding.

Stephens explained the project will make 300 West even better than it was before in terms of access to businesses, making it easier for pedestrians and bicycles to navigate, and providing ADA access.

But Stephens acknowledged that getting there doesn’t come without impacts on businesses, customers and commuters.

“These are things that are the reality of construction, but we do everything that we can to mitigate that the best that we can,” he said. “We will work with them. We will see what we can do.”

Trinnaman did apply for and received one of the $2,000 grants, which she said she was grateful for — but it was only a drop in the bucket when it came to loss of revenue.

“That helped us recover some of the loss of our first week,” she said. “And this is months into what will be over a yearlong project.”

She’s hoping for some other kind of help and suggested the city offer some kind of rent relief or rental support to businesses.

Trinnaman said she’ll continue to problem solve as she navigates a major detour around the roadblock her business is facing.

KSL 5 TV Live

Top Stories

Local News

...
Daniella Rivera and Annie Knox

Location data cracks open police cases, but critics say there’s a cost to privacy

Utah police are using controversial search warrants to scoop up large dumps of digital data. They can be critical crime fighting tools, but privacy experts warn they're an unconstitutional abuse of technology.
1 day ago
...
Shelby Lofton

Spanish Fork man makes his own traffic safety signs to slow drivers near school

As school gets back in session, a Spanish Fork man is taking a different approach to encourage drivers to slow down.
1 day ago
Enabled two-factor authentication will help secure your account. (KSL TV)...
Shara Park

Utah artist fought to get Instagram account back after she was hacked

Well-known contemporary figurative artists Rose Datoc Dall spent nine days in a race against hackers on Instagram after a simple screenshot gave them access to her account.
1 day ago
MANCHESTER, NH - AUGUST 17:  Former Vice President Mike Pence speaks to attendees at "Politics &amp...
Cary Schwanitz

Former Vice President Mike Pence to speak at UVU

Former Vice President Mike Pence will speak at the Gary R. Herbert Institute for Public Policy at Utah Valley University next month.
1 day ago
...
Ladd Egan

Districts remind that help is available for families struggling to pay for school meals and fees

Now that federal pandemic relief has stopped for school breakfast and lunch, parents who need assistance will again need to apply for free or reduced meals for their students.
1 day ago
The Prices of the Seas needed repairs after it landed in the water at Willard Bay in June. (KSL TV)...
Mike Anderson

Historic WWII plane grounded in Utah finally ready to fly again

A World War II-era plane could fly home very soon after it was stranded in Utah for the last seven weeks.
1 day ago

Sponsored Articles

tips how to quit smoking...

7 Tips How to Quit Smoking | Quitting Smoking Might be One of the Hardest Things You Ever Do but Here’s Where You Can Start

Quitting smoking cigarettes can be incredibly difficult. Here are 7 tips how to quit smoking to help you on your quitting journey.
Photo: Storyblocks...
Blue Stakes of Utah 811

Blue Stakes of Utah 811: 5 Reasons To Call 811 Before You Dig When Working in Your Yard

Call before you dig. Even at home, you could end up with serious injuries or broken utilities just because you didn't call Blue Stakes of Utah 811.
Days of...
Days of '47 Rodeo

TRIVIA: How well do you know your rodeo? Take this quiz before you go to the Days of ’47!

The Utah Days of ’47 Rodeo presented by Zions Bank is a one-of-a-kind Gold Medal Rodeo being held July 20-23, 25 at 7:30 PM. The Days of ’47 Rodeo How well do you know your rodeo trivia? Take the quiz to test your know-all before heading out to the Days of ’47 Rodeo at the […]
cyber security through multi factor authentication setup...
Les Olson IT

How multi factor authentication setup helps companies stay safe

Multi factor authentication (MFA) setup is an important security measure that every company should implement for their workers. It’s also wise to install it for your personal and home accounts.
...
Lighting Design

Check out these stunning lamps with stained glass shades

Lamps with stained glass shades are statement pieces that are more than simply aesthetic. They also meet a functional requirement: to light up a room.
Address Bar of internet browser shows internet access...
AARP Utah

Utah voters 50+ support increased access to Internet

The AARP surveyed Utah voters aged 50 plus about internet access and if they support the expansion of broadband, especially in rural areas currently lacking it.
SLC construction project sees major delay; local business says it’s costing them customers