Vacation rental company’s abrupt closure is leaving some Rockport Reservoir visitors high and dry

Sep 1, 2022, 6:51 PM
FILE: The view from Britteny Miller's back deck shows how low the water level is at Rockport Reserv...
FILE: The view from Britteny Miller's back deck shows how low the water level is at Rockport Reservoir. (KSL TV)

PEOA, Utah — A dispute between the State of Utah and a guy who rents lakeside cabins and yurts at Rockport Reservoir has left travelers high, dry, and worried about their deposits.

If you look around Rockport’s marina, you will see some rental cabins and yurts that look like they are almost ready for folks looking for a little relaxation and recreation. But, alas they are not.

“Our reservation was cancelled,” Jessie Dennerline told us of her and her family’s vacation plans made way back in April.

But as they were preparing to head up to the reservoir, they got an email telling them their reservation with the Marina at Rockport was now void.

“We’ve been looking forward to this all summer,” Dennerline said. “We’re supposed to go this weekend, so we’re just finding out now.”

Worse, those reservations were not free. Between her and other family members, she said they paid about $1,000. The reservations were not made directly with the Rockport State Park. Instead, a private company called Marina at Rockport that operated inside the park. Dennerline said she tried to reach the owner, repeatedly.

“So, when you call his cell phone, it sounds like it’s turned off,” she explained. “It doesn’t ring or anything.”

When calls to Marina at Rockport got her nowhere, Jessie decided it was time to call the KSL Investigators.

We reached out to both Marina at Rockport and the Utah Division of Parks and Recreation to ask about all of this. Neither wanted to talk about it on camera, but in emails they pointed the finger at one another.

The park manager for Rockport State Park wrote that they hey had been working with the company to address concerns about “safety, maintenance, and cleanliness.” The email went on to say that “Unfortunately, these issues remain unresolved, and the concessionaire has opted to terminate its agreement with the state park.

The company’s owner admits he terminated the contract, but he blames the state writing it has “poor management of the park” and “predatory contract processes.” As for the late notice to those who rented, he said they made social media posts, and it was also reported by news outlets.

“We just want to know what is going on,” said Dennerline. “Is there any intention of refunding our money?”

Marina at Rockport said it is processing refunds but would not say when she could expect to get it. She is not waiting and has filed a dispute with her bank to try and get her money back.

The company, Marina at Rockport, said it is also currently “moving towards litigation” against the Division of Parks and Recreation for what it calls “multiple breaches of contract.”

KSL 5 TV Live

Top Stories

Local News

A new U of U hopes to expand it's diversity....
Erin Cox

New Latina dean hopes to help the University of Utah in efforts to become Hispanic serving institution

One of Utah’s largest universities has plans to become a Hispanic Serving Institution, the first of its kind here in Utah.
19 hours ago
The stranger holding a handgun in the driveway....
Shelby Hintze

‘He seemed prepared for battle:’ Neighbors terrified after encounter with armed stranger

Federal Heights residents are shaken up after a suspicious encounter with a stranger Friday afternoon.
19 hours ago
FILE photo...
REBECCA BOONE Associated Press

Idaho ordered to pay $2.5M to transgender inmate for legal fees

A federal judge has ordered Idaho and its prison medical care provider to pay more than $2.5 million in legal fees to a transgender inmate who sued after she was denied gender confirmation surgery.
19 hours ago
Emergency lights...
Pat Reavy, KSL.com

Utah teen who stabbed sleeping couple woke up wanting to hurt someone, charges say

A 15-year-old boy accused of entering a Taylorsville home at random and stabbing a couple in their bed told police he woke up early that morning wanting to "hurt someone," according to court records.
19 hours ago
Bags of heroin, some laced with fentanyl, are displayed before a press conference regarding a major...
Michael Houck

Utah man arrested at Salt Lake Airport with 4,100 fentanyl pills and 378 heroin doses

A man was arrested at the Salt Lake Airport with fentanyl pills planned to be distributed in Utah on Thursday.  
19 hours ago
OREM, UT - FEBRUARY 21: A bump stock is installed on an AK-47 at Good Guys Gun and Range on Februar...
Associated Press

Supreme Court rejects bump stock ban cases, one from Utahn

The Supreme Court says it won't take up two cases that involved challenges to a ban enacted during the Trump administration on bump stocks. Those are the gun attachments that allow semi-automatic weapons to fire rapidly like machine guns.
19 hours ago

Sponsored Articles

Hand turning a thermostat knob to increase savings by decreasing energy consumption. Composite imag...
Lighting Design

5 Lighting Tips to Save Energy and Money in Your Home

Advances in lighting technology make it easier to use smart features to cut costs. Read for tips to save energy by using different lighting strategies in your home.
Portrait of smiling practitioner with multi-ethnic senior people...
Summit Vista

How retirement communities help with healthy aging

There are many benefits that retirement communities contribute to healthy aging. Learn more about how it can enhance your life, or the life of your loved ones.
Happy diverse college or university students are having fun on their graduation day...
BYU MBA at the Marriott School of Business

How to choose what MBA program is right for you: Ask these questions before you apply!

Wondering what MBA program is right for you? Take this quiz before you apply to see if it will help you meet your goals.
Cloud storage technology with 3d rendering drawer with files in cloud...
PC Laptops

How backing up your computer can help you relieve stress

Don't wait for something bad to happen before backing up your computer. Learn how to protect your data before disaster strikes.
young woman with stickers on laptop computer...
Les Olson

7 ways print marketing materials can boost your business

Custom print marketing materials are a great way to leave an impression on clients or customers. Read for a few ideas to spread the word about your product or company.
young woman throwing clothes to organize a walk in closet...
Lighting Design

How to organize your walk-in closet | 7 easy tips to streamline your storage today

Read our tips to learn how to organize your walk-in closet for more storage space. These seven easy tips can help you get the most out of your space.
Vacation rental company’s abrupt closure is leaving some Rockport Reservoir visitors high and dry