GET GEPHARDT

Get Gephardt: Is your car spying on you?

Sep 19, 2022, 11:29 PM | Updated: Oct 13, 2022, 12:48 pm

SALT LAKE CITY — The new cars we are buying today are a lot more sophisticated than they were just 20 years ago. Ever-advancing technology has made them safer and more convenient to drive. But the cost for innovation goes beyond higher sticker prices: Privacy advocates say many new car owners are having to put their personal information on the line.

Data collecting machines

Open a new car and you will find much more than an engine, transmission, and battery. New cars come equipped with Wi-Fi, Bluetooth, mapping services, emergency roadside assistance, scores of sensors, cameras, and computers. All that and more has transformed our cars into data-collecting machines, and that has privacy wonks nervous.

Modern cars are equipped with dozens of computers and scores of sensors that collect data about the vehicle’s various systems as well as trips.

“Definitely comes with a lot of risks in terms of the data that’s collected by these vehicles,” said associate professor Sean Lawson of the University of Utah Communications Department, who researches issues dealing with cybersecurity. “And especially the way that data is shared and sold between different data brokers and some of the potential nefarious uses for that information.”

From the moment you unlock the car, the data recording starts: Is your seat belt latched? Headlights on? What’s playing on the entertainment system? Are you hitting the brakes? How fast are you going? Where are you going?

“If you can start gaining a potential picture of where people go on a regular basis over time, you can begin to learn a lot about them,” Lawson said.

Up for sale: Your driving data

In some newer car models, data about your trip is transmitted to the manufacturer and from there, to companies called “vehicle data hubs” which sell it. The information is valuable to city and traffic engineers as well as folks who build mapping programs. It is also valuable to insurance companies and advertisers and bad guys.

Collected data frequently ends up in the wrong hands. There have been countless reports of data breaches ending with our personal information for sale on the dark web and foreign governments recording our movements through our phones and apps.

“This kind of information can be used to essentially micro target small groups of people that fit a very niche demographic, and those folks could then be targeted with messaging or intimidation,” Lawson explained.

Cybersecurity researcher Sean Lawson explains to KSL’s Matt Gephardt what data cars collect and where it goes.

What about rental cars?

It’s not just the car you own that collects data on you – it could be a buddy’s car or a rental. If you pair your phone with a car’s Bluetooth system to make hands free calls, get directions, or listen to road trip playlists, the car’s infotainment system can pull in a lot about you.

Car infotainment systems often pull in phone numbers, contacts, and call histories once paired with phones.

To see that for ourselves, the KSL Investigators rented the most basic model of car available from a local rental company. It was still adorned with many modern bells and whistles. And sure enough, from the moment we turned it on, we had personal information of people who had rented it before me. We found the car’s infotainment system stored phone numbers, call histories – even 865 contacts from my phone, despite the phone’s Bluetooth turned off.

“They are not deleted when you turn that car back in,” warned Lawson.

Guarding your privacy from your car

Congress has been cracking down on data collecting. Phones, social media, and apps have been in the crosshairs. But so far, not much focus has landed on connected cars.

“Current laws do provide some protection for data collected from vehicles, mainly, that’s collected by directly plugging into the vehicle,” explained Lawson. “But a lot of these new technologies don’t actually go through that (infotainment) system. So, there’s definitely some work that needs to be done there in terms of expanding those laws.”

Lawson says there’s very little opportunity to opt out of your car spying on you, but if all this data collection disturbs you, you can try to minimize it.

Research how a car’s infotainment, navigation, and roadside assistance systems work, and what data they feed on. Also, Lawson suggests counterespionage: If the car’s computer asks who you are, or for your name or email address, don’t provide it or use a fake.

“It ups the level of work and dedication that a marketing company or criminals or someone with more nefarious intent is going to have to put into figuring out whose data that is, sort of de-anonymizing it,” he said.

It is either that or forgo the modern niceties by not connecting your phone to your car.

Or, if you are really worried, find a used car lot and get yourself something reliable with an old-fashioned AM/FM antenna and paper maps folded up in the glove box.

If you are renting a car and you connected your phone, be sure to wipe your data from the car’s system before you return it. Apps such as Privacy4Cars can help you wipe data from unfamiliar vehicles like a rental car.

Get Gephardt

Gene Allen says it cost $7,000 to get his Kia Sportage to run like new again. When his extended aut...

Matt Gephardt and Sloan Schrage

Get Gephardt: Magna man says car warranty company should not have denied his engine repair claim

Gene Allen says it cost $7,000 to get his Kia Sportage to run like new again. When his extended auto warranty refused to help pay for those repairs, he decided it was time to get KSL Investigators.

22 hours ago

FILE — Travel experts say competition, or the lack of, at a hub airport can drive the costs of a...

Matt Gephardt

How flying direct from Salt Lake can cost you more than a connecting flight to the same destination

The KSL Investigators found people who use Salt Lake City International as a layover often pay less for the same flight than those who book a direct flight from Utah.

2 days ago

Counterfeit car seats can be difficult to spot...

Matt Gephardt

Get Gephardt helps Utah mother refused refund for unsafe, knock-off car seat

A few weeks back, Intermountain Health held a news conference about so-called “counterfeit car seats.”  It featured Jillian Davis, whose car seat was so below safety standards, the hospital wouldn't even let her take her new baby home in it.

3 days ago

Katie Hass, director for the Utah Division of Consumer Protection recently told KSL TV that her age...

Matt Gephardt

Utah regulators warn all car dealers they’ll enforce state law against deceptive acts

The Utah Division of Consumer Protection recently sent a letter to every dealer in the state saying it will “investigate” and “enforce” state law requiring car buyers to be treated without “deceptive acts and practices.”

9 days ago

Deme Frost believes she should be compensated for her car’s loss of value after another driver ca...

Matt Gephardt

Can drivers in Utah get money if their car drops in value after a crash?

Your car's value can take a big hit after an accident. If another driver is at fault, should their insurance cover that diminished value, in addition to the repairs?

14 days ago

FILE — (Scott G Winterton, Deseret News)...

Matt Gephardt & Sloan Schrage

Utah man fights for full airline credit after an overseas currency plummets in value

A Utah man fights to get a full airline credit after an overseas currency plummets in value.

16 days ago

Sponsored Articles

family having fun at home...

Lighting Design

How lighting impacts your mood

From color temperature to lighting saturation, we tackle how different lighting design setups can impact your day-to-day mood.

Laptops in a modern technology store. Department of computers in the electronics store. Choosing a ...

PC Laptops

How to choose the best laptop for college students

Finding the right laptop for college students can be hard, but with this guide we break down what to look for so you can find the best one.

young male technician is repairing a printer at office...

Les Olson

Unraveling the dilemma between leasing and buying office technology

Carefully weigh these pros and cons to make an informed decision that best suits your business growth and day-to-day operation. 

A kitchen in a modern farmhouse....

Lighting Design

A room-by-room lighting guide for your home

Bookmark this room-by-room lighting guide whenever you decide to upgrade your lighting or style a new home.

Photo courtesy of Artists of Ballet West...

Ballet West

The rising demand for ballet tickets: why they’re harder to get

Ballet West’s box office is experiencing demand they’ve never seen before, leaving many interested patrons unable to secure tickets they want.

Electrician repairing ceiling fan with lamps indoors...

Lighting Design

Stay cool this summer with ceiling fans

When used correctly, ceiling fans help circulate cool and warm air. They can also help you save on utilities.

Get Gephardt: Is your car spying on you?