Get Gephardt: Utah landscaper loses license for taking money then ‘abandoning’ jobs

Nov 10, 2022, 7:22 AM

WEST JORDAN, Utah — Last August, Brandee Lim hired Transform Landscaping and Concrete to do a bunch of work in the backyard of her West Jordan home. She paid $13,800 for trees, sprinklers, pavers, some fake grass and a fence. According to the contract, the work would be completed in four and a half weeks.

Some work was done but most of it was not.

Lim says the landscaper missed appointments and offered excuses for why work needed to be delayed.

After multiple deadlines went by and little work was done, Lim asked for a refund and the landscaper agreed.

Just like with the work, the landscaper broke promises providing a refund. Lim showed Get Gephardt text messages from the landscaper with delay excuses and even once promising he’d be out the next day with the money only to no show.

“With all the complaints that we’ve seen online, we know that there’s a lot more people out there,” Lim said. “A lot more.”

Indeed, Lim is not alone in her frustrations. According to court records, three other homeowners have sued Transform Landscaping and its owner, Efrain Rodriguez, saying they paid money and little or no work was done.

Complaints against Transform Landscaping have also resulted in action being taken against the company by the Utah Division of Occupational and Professional Licensing. Last week, the licensing board revoked Rodriguez’s license for “job abandonment” after first issuing two citations against his company.

A spokesperson for DOPL said Rodriguez did not respond to the citation.

He did respond to KSL.

By email, Rodriguez wrote that jobs were never abandoned, rather homeowners canceled projects because the timeline for materials was too long and they didn’t want to wait.

Rodriguez said he is working to get multiple Transform Landscaping customers refunded.

Lim says she is still waiting for her promised refund and has now filed a police report accusing Rodriguez of theft by deception.

KSL 5 TV Live

Top Stories

KSL Investigates

Matt Gephardt

Get Gephardt: Cybersecurity experts caution shoppers to take it slow while shopping online

For many of us, Christmastime is magical. For scammers, it’s especially magical. Here's what to beware of when shopping online.
5 days ago
Gephardt makes butter...
Matt Gephardt and Sloan Schrage, KSL TV

Gephardt Busts Inflation: Can you save money by making your own butter?

Prices for groceries are up, but the price we pay for butter is way, way up – to the point it will impact your holiday baking budget.
6 days ago
(KSL TV)...
Matt Gephardt & Sloan Schrage, KSL TV

Packed holiday flights: How SLC Int’l stacks up against US’s largest airports in delays and cancelations

Travelers, brace yourselves: holiday flights will be packed.
6 days ago
Jennifer Steele holding her daughters GPS watch. (KSL-TV)...
Matt Gephardt and Cindy St. Clair, KSL TV

Safety feature or distraction? Debate over kid-tracking watches in the classroom

A mom says it’s about safety. Her school says it’s a distraction. Where is the line when it comes to smartwatches in the classroom? KSL’s Matt Gephardt investigates.
11 days ago
Matt Gephardt

Get Gephardt: Received a package delivery text? Scammers are luring Utahns with fake tracking alerts

Utahns are getting targeted by scammers sending out fake delivery notices.
12 days ago
Utah Legislators talking about the bill (KSL-TV)...
Annie Knox and Daniella Rivera, KSL-TV

Utah bill would limit how and when police can see your old location data

Want to know if police have your location data? A Utah lawmaker wants them to tell you – and the state – if they got it from tech companies. A pending legislative proposal won early approval from lawmakers.
12 days ago

Sponsored Articles

house with for rent sign posted...
Chase Harrington, president and COO of Entrata

Top 5 reasons you may want to consider apartment life over owning a home

There are many benefits of renting that can be overshadowed by the allure of buying a home. Here are five reasons why renting might be right for you.
Festive kitchen in Christmas decorations. Christmas dining room....
Lighting Design

6 Holiday Decor Trends to Try in 2022

We've rounded out the top 6 holiday decor trends for 2022 so you can be ahead of the game before you start shopping. 
Happy diverse college or university students are having fun on their graduation day...
BYU MBA at the Marriott School of Business

How to choose what MBA program is right for you: Take this quiz before you apply!

Wondering what MBA program is right for you? Take this quiz before you apply to see if it will help you meet your goals.
Diverse Group of Energetic Professionals Team Meeting in Modern Office: Brainstorming IT Programmer...
Les Olson

Don’t let a ransomware attack get you down | Protect your workplace today with cyber insurance

Business owners and operators should be on guard to protect their workplace. Cyber insurance can protect you from online attacks.
Hand turning a thermostat knob to increase savings by decreasing energy consumption. Composite imag...
Lighting Design

5 Lighting Tips to Save Energy and Money in Your Home

Advances in lighting technology make it easier to use smart features to cut costs. Read for tips to save energy by using different lighting strategies in your home.
Portrait of smiling practitioner with multi-ethnic senior people...
Summit Vista

How retirement communities help with healthy aging

There are many benefits that retirement communities contribute to healthy aging. Learn more about how it can enhance your life, or the life of your loved ones.
Get Gephardt: Utah landscaper loses license for taking money then ‘abandoning’ jobs