How Live 911 is saving lives in Weber County

Feb 6, 2023, 6:25 PM | Updated: 8:18 pm

WEBER COUNTY, Utah — The Weber County Sheriff’s Office says it’s shortening response times by letting deputies hear 911 calls as they come in.

The Department says it’s the first agency in Utah to start using the new program.

Typically, you have operators who talk to the people who need help. A dispatcher then takes that information and sends someone out.

With so many officers listening simultaneously, they can decide to head over immediately.

Chances are, by the time you make the call, you’ve already decided you need help.

“Every second, whether it’s two seconds or 20 seconds counts,” Corporal Jose Leon said.

He’s been listening to the calls for about two weeks now, and he said the stress in a caller’s voice can be enough for him to make the decision to respond.

“I could just hear the mother screaming saying, ‘My son’s gone crazy. He’s going to kill everybody in the house,’” Leon said.

A dispatcher takes a call at the Weber Area Dispatch Center. (KSL TV) Corporal Jose Leon Weber County Sheriff Department. (KSL TV) The Weber Area 911 Dispatch Center is now using Live 911 to improve dispatch times. (KSL TV)

In that case, he was able to look at his computer screen and rush to the caller’s address.

“That’s critical. Time in our industry is king,” Kevin Rose executive director of Weber Area Dispatch said. “We always say that time is heart muscle. Time is brain cells. Time is the difference between locating an offender and not.”

It’s called Live 911. Between dispatchers and deputies, responders in Weber County say it’s already making a difference.

“I went to an accident with injuries and I literally saw a lady take her last breath as I was the first responding officer there,” Leon said.

He said with the help of Live 911, he was able to respond quickly and resuscitate people with CPR in two different situations. One of them was an 11-year-old who later went to a hospital in critical condition.

“I just found out today that he lived,” Leon said. “I was like, ‘Oh that is awesome. Great news.’”

Even better news for the people who need that urgent help.

Weber County deputies and dispatchers are hopeful more agencies in Utah will see how Live 911 is helping.

Rose said, “The quicker the deputies in the field can get the information, the better the outcome.”

All patrol deputies with the Weber County Sheriff’s Office have access to Live 911.

Depending on staffing in their area, they can adjust the size of the radius around them for which calls they hear and they can switch between calls as needed.

KSL 5 TV Live

Top Stories

Local News

Rock blasting...
Jed Boal

More rock blasting to affect U.S. Highway 189 in Provo Canyon

The wet, cold weather that has continued into this spring has caused unusual problems for the Utah Department of Transportation.
18 hours ago
Photo of Brett Howard Warner, 38, of Highland, Utah, who died Monday after being buried in an avala...
Madison Swenson and Dan Rascon

Family members of Utah County avalanche victim share photos, statement

The man who died Monday after being buried in a large avalanche up Pole Canyon has been identified as 38-year-old Brett Howard Warner of Highland, Utah.
18 hours ago
Nashville school shooting...
Pat Reavy, KSL.com 

Quick actions of Nashville officers saved lives, former Utah chiefs say

The officers who stopped an active shooter at a Nashville elementary school on Monday did exactly what they were supposed to do.
18 hours ago
FILE: Eccles Theater in Salt Lake City (Laura Seitz/Deseret News)...
Madison Swenson

Broadway at the Eccles adds two more shows to 2023-2024 season

Two more shows have been added to Broadway at the Eccles' 2023-2024 season in Salt Lake City.
18 hours ago
Follow @KSL5TVLike us on Facebook...
Eliza Pace

BREAKING: Two buried injured in Morgan County avalanche

Two people were rescued after being buried in an avalanche Tuesday afternoon. 
18 hours ago
Spanish Fork house fire...
Cary Schwanitz and Alex Cabrero

Woman missing in Spanish Fork house fire

One woman was missing and presumed dead in a house fire in Spanish Fork Tuesday morning.
18 hours ago

Sponsored Articles

Stack of old laptops with dark background...
PC Laptops

Old Laptop Upgrades You Need to Try Before Throwing it Away

Get the most out of your investment. Try these old laptop upgrades before throwing it out to keep it running fast and efficient.
Happy diverse college or university students are having fun on their graduation day...
BYU MBA at the Marriott School of Business

How to Choose What MBA Program is Right for You: Take this Quiz Before You Apply!

Wondering what MBA program is right for you? Take this quiz before you apply to see if it will help you meet your goals.
Close up of an offset printing machine during production...
Les Olson IT

Top 7 Reasons to Add a Production Printer to Your Business

Learn about the different digital production printers and how they can help your company save time and money.
vintage photo of lighting showroom featuring chandeliers, lamps, wall lights and mirrors...
Lighting Design

History of Lighting Design | Over 25 Years of Providing Utah With the Latest Trends and Styles

Read about the history of Lighting Design, a family-owned and operated business that paved the way for the lighting industry in Utah.
Fiber Optical cables connected to an optic ports and Network cables connected to ethernet ports...
Brian Huston, CE and Anthony Perkins, BICSI

Why Every Business Needs a Structured Cabling System

A structured cabling system benefits businesses by giving you faster processing speeds and making your network more efficient and reliable.
notebook with password notes highlighted...
PC Laptops

How to Create Strong Passwords You Can Actually Remember

Learn how you can create strong passwords that are actually easy to remember! In a short time you can create new ones in seconds.
How Live 911 is saving lives in Weber County