GET GEPHARDT

Layton woman struggles to claim money owed to her from her dissolved business

Apr 25, 2023, 10:43 PM | Updated: 10:46 pm

LAYTON, Utah — Utah’s Unclaimed Property Division has millions of dollars that it wants to reconnect with the rightful owner. But for a Layton woman, getting her money back has been easier said than done. So she decided it was time to Get Gephardt.

Years after Lynnette Clark sold her business, she discovered her LLC was owed some money — about $355 that was being held by the state’s Unclaimed Property Division waiting to be claimed.

Clark has tried.

“I got all the papers that they said I needed and I uploaded them,” Clark said.

She heard back that they needed something else.

“They said, ‘But you don’t have this one paper that shows your LLC dissolved.'” Clark said. “I don’t know where to find that paper. I have no idea where to get it. I emailed them back and I said, ‘How do I find this paper? Can you send me this paper? Can you fax me this paper?’”

Clark said she did not hear back, so she tried calling the office, but couldn’t get through, and has even commented on the Unclaimed Property Division’s Facebook page.

“I kind of wish I had never ever looked it up because then it’s just money sitting there that I can’t get,” she said. “I know it’s not that much, but, you know, if it’s mine, I want that money.”

KSL TV took Clark’s frustrations to State Treasurer Marlo Oaks, who says getting money back to a business can sometimes be tricky. For example, in this case, Clark owned the business with her husband, so steps needed to be taken to ensure she had a legal claim to the funds.

“We have to balance the desire to get money back with making sure that it goes to the rightful owner,” he said.

Still, Oaks yielded that there were some “communication issues” between his office and Clark.

“Communication issues ended up making the claim process much more difficult than it should have been, certainly,” Oaks said.

Utah’s treasurer’s office conducted an investigation and said they are using Clark’s situation to make improvements to both their phone system and their email system to hopefully make the process smoother for others who are looking to claim money.

“We want to find out what’s wrong so we can improve it,” he said.

In the end, the Unclaimed Property Division and Clark were able to help get together and, after two years, she now has the money that was owed to her.

If you do find yourself stuck, the state treasurer said you can reach out to the Office of State Treasurer directly by phone, 801-538-1042, or email.

KSL 5 TV Live

Get Gephardt

Matt Gephardt meeting with Denis Hawkins after a rental car company after they ignored his calls fo...

Matt Gephardt

Get Gephardt helps Spanish Fork man clear up insurance claim for rental car damage

Get Gephardt clears up an international rental car insurance standstill.

18 hours ago

FILE - An airplane flies through the clouds in Salt Lake City. (Jeffrey D. Allred / Deseret News)...

Matt Gephardt

How recent airline incidents are changing habits and impacting airfare costs

After a year of headlines lamenting runway incursions and midair close calls, the wheels may be coming off for the airline industry. Literally.

2 days ago

Josh Kochevar died unexpectedly last month. The unhappy task of writing the obituary fell to his ol...

Matt Gephardt and Sloan Schrage

How scammers are using counterfeit obituaries to profit off deaths of loved ones

You have probably heard of stories where an empty home was burglarized while everyone was attending a funeral service. Or stories about thieves breaking into cars parked at a funeral. Now, artificial intelligence has opened a new way for crooks to capitalize on grief.

3 days ago

A person scanning a recently generated QR code....

Matt Gephardt and Sloan Schrage, KSL TV

How to protect yourself from fake QR codes scammers use to steal money and info

Here's what you need to know about QR codes and protecting yourself from scammers.

7 days ago

General view outside of the Delta Center ahead of the NCAA Men's Basketball Tournament on March 19,...

Matt Gephardt

NCAA Tournament basketball is coming to Salt Lake and so are the ticket scams

As March Madness excitement ramps up, so do the odds of buying pricey tickets to tournament games that turn out to be fakes or non-existent.

8 days ago

About a year ago, the KSL Investigators went under the hood of some "connected" smart cars to see w...

Matt Gephardt

Internet-connected cars may share driver info with insurance companies, what it means for premiums

some internet-connected vehicles are sharing our driving habits with our insurance companies

9 days ago

Sponsored Articles

Women hold card for scanning key card to access Photocopier Security system concept...

Les Olson

Why Printer Security Should Be Top of Mind for Your Business

Connected printers have vulnerable endpoints that are an easy target for cyber thieves. Protect your business with these tips.

Modern chandelier hanging from a white slanted ceiling with windows in the backgruond...

Lighting Design

Light Up Your Home With These Top Lighting Trends for 2024

Check out the latest lighting design trends for 2024 and tips on how you can incorporate them into your home.

Technician woman fixing hardware of desktop computer. Close up....

PC Laptops

Tips for Hassle-Free Computer Repairs

Experiencing a glitch in your computer can be frustrating, but with these tips you can have your computer repaired without the stress.

Close up of finger on keyboard button with number 11 logo...

PC Laptops

7 Reasons Why You Should Upgrade Your Laptop to Windows 11

Explore the benefits of upgrading to Windows 11 for a smoother, more secure, and feature-packed computing experience.

Stylish room interior with beautiful Christmas tree and decorative fireplace...

Lighting Design

Create a Festive Home with Our Easy-to-Follow Holiday Prep Guide

Get ready for festive celebrations! Discover expert tips to prepare your home for the holidays, creating a warm and welcoming atmosphere for unforgettable moments.

Battery low message on mobile device screen. Internet and technology concept...

PC Laptops

9 Tips to Get More Power Out of Your Laptop Battery

Get more power out of your laptop battery and help it last longer by implementing some of these tips from our guide.

Layton woman struggles to claim money owed to her from her dissolved business