NATIONAL NEWS

Alaska Airlines CEO says company found loose bolts on ‘many’ Boeing Max 9s

Jan 23, 2024, 3:52 PM

FILE: An Alaska Airlines Boeing 737 MAX 9 plane sits at a gate at Seattle-Tacoma International Airp...

FILE: An Alaska Airlines Boeing 737 MAX 9 plane sits at a gate at Seattle-Tacoma International Airport on January 6, 2024 in Seattle, Washington. Alaska Airlines grounded its 737 MAX 9 planes after part of a fuselage blew off during a flight from Portland Oregon to Ontario, California. (Photo by Stephen Brashear/Getty Images)

(Photo by Stephen Brashear/Getty Images)

It’s the CEO’s first interview since a door plug on one of its Max 9 airplanes shot out from the side of the fuselage only a few minutes into a flight from Portland, Oregon, to Ontario, California, forcing the pilot to make an emergency landing.

“I’m more than frustrated and disappointed. I am angry. This happened to Alaska Airlines. It happened to our guests and happened to our people,” Minicucci said, according to excerpts released ahead of the interview’s airing.

He added that the company is adding its own extra oversight on the airplane maker’s production line. The US Federal Aviation Administration urged airlines on Sunday to inspect so-called door plugs on an earlier version of Boeing 737 airplanes. After recent inspections of the newer Max 9s, United Airlines and Alaska Airlines have found loose bolts.

NBC asked Minicucci if Boeing has a problem with quality control extending beyond a single plane.

“I think this is the issue that’s at question right here, which is what is Boeing going to do differently on their quality program, to make sure that when we get an airplane, it’s at the highest degree of excellence and that’s what’s got to be different going forward,” he said.

FAA opened a formal investigation into Boeing’s quality control around two weeks ago. The agency said it continued to review data collected from inspections of 40 sample aircraft as it considered how to determine if the planes were safe to fly again.

Minicucci noted in the interview that the inspections take about 10 hours per door.

In a statement, Stan Deal, the CEO of Boeing Commercial Airplanes, said: “We have let down our airline customers and are deeply sorry for the significant disruption to them, their employees and their passengers. We are taking action on a comprehensive plan to bring these airplanes safely back to service and to improve our quality and delivery performance. We will follow the lead of the FAA and support our customers every step of the way.”

The CEO of United Airlines, one of the biggest buyers of Boeing jets, also expressed frustration with the company.

“I’m disappointed that… this keeps happening at Boeing. This isn’t new,” said Scott Kirby, CEO of United, in an interview Tuesday on CNBC. “We need Boeing to succeed. But they’ve been having these consistent manufacturing challenges. They need to take action here.”

CNN’s Chris Isidore, Gregory Wallace and Hanna Ziady contributed to this report.


The-CNN-Wire™ & © 2024 Cable News Network, Inc., a Warner Bros. Discovery Company. All rights reserved.

KSL 5 TV Live

National News

Boeing's Starliner spacecraft...

Jackie Wattles, CNN

Two astronauts wait to come home as Boeing races to understand spacecraft issues. Here’s what’s at stake

Two test pilots helming the inaugural crewed flight of Boeing’s Starliner spacecraft are in a tentative position — and so is Boeing’s reputation in spaceflight.

13 hours ago

Matera, Italy, has been a UNESCO World Heritage site for more than 30 years.
Mandatory Credit:	Poik...

Angelica Chiara Yazbeck and Louis Mian, CNN

Historic building in Italy damaged by parkour tourists

Jumping from building to building in an ancient city might seem like a dream for those who practice parkour — a sport that involves making it past obstacles — but it can cause damage to historic buildings.

13 hours ago

Community members in Denver's Central Park neighborhood have a lot of questions after discovering a...

Karen Morfitt, KCNC

Registered sex offender found operating ice cream truck in Denver

Community members in Denver's Central Park neighborhood have a lot of questions after discovering a registered sex offender was operating the neighborhood ice cream truck.

14 hours ago

Tuesday February 9, 2006. Photo by Scott G. Winterton / Deseret Morning News.The Ten Commandments m...

Sara Cline, Associated Press

New Louisiana law requires that The Ten Commandments must be displayed classrooms

Louisiana has become the first state to require that the Ten Commandments be displayed in every public school classroom.

14 hours ago

Tropical Storm Alberto has formed in the southwestern Gulf of Mexico, the first named storm of what...

Jaime stengle and Mariana Martinez Barba

Tropical Storm Alberto forms in southwest Gulf, 1st named storm of the hurricane season

Tropical Storm Alberto has formed in the southwestern Gulf of Mexico, the first named storm of what is forecast to be a busy hurricane season.

16 hours ago

An air tanker soars through a large plume of smoke over and around wildfire-affected areas in the v...

MORGAN LEE Associated Press

At least 1 dead in New Mexico wildfire that forced thousands to flee, governor’s office says

Thousands of southern New Mexico residents fled a mountainous village as a wind-whipped wildfire tore through homes and other buildings.

18 hours ago

Sponsored Articles

Photo courtesy of Artists of Ballet West...

Ballet West

The rising demand for ballet tickets: why they’re harder to get

Ballet West’s box office is experiencing demand they’ve never seen before, leaving many interested patrons unable to secure tickets they want.

Electrician repairing ceiling fan with lamps indoors...

Lighting Design

Stay cool this summer with ceiling fans

When used correctly, ceiling fans help circulate cool and warm air. They can also help you save on utilities.

Side view at diverse group of children sitting in row at school classroom and using laptops...

PC Laptops

5 internet safety tips for kids

Read these tips about internet safety for kids so that your children can use this tool for learning and discovery in positive ways.

Women hold card for scanning key card to access Photocopier Security system concept...

Les Olson

Why printer security should be top of mind for your business

Connected printers have vulnerable endpoints that are an easy target for cyber thieves. Protect your business with these tips.

Modern chandelier hanging from a white slanted ceiling with windows in the backgruond...

Lighting Design

Light up your home with these top lighting trends for 2024

Check out the latest lighting design trends for 2024 and tips on how you can incorporate them into your home.

Technician woman fixing hardware of desktop computer. Close up....

PC Laptops

Tips for hassle-free computer repairs

Experiencing a glitch in your computer can be frustrating, but with these tips you can have your computer repaired without the stress.

Alaska Airlines CEO says company found loose bolts on ‘many’ Boeing Max 9s