MATT GEPHARDT

Where insurance can and can’t help with storm damage

Aug 14, 2024, 7:02 PM | Updated: 7:34 pm

SALT LAKE CITY As folks along the Wasatch Front have spent the day cleaning up after the storms of the last few days, it begs the question: what damage will insurance cover? Many homeowners may not get the help they might expect from their insurance company.

Most homeowner policies will cover damage caused by hailstorms to your roof, windows or other structures on your property. But, if heavy rainfall or hail causes flooding that subsequently damages your home, your homeowners insurance will not cover it. You must have flood insurance for that coverage.

 Flood insurance comes from the federal National Flood Insurance Program. And there are two different kinds of flood insurance: Building Coverage and Contents Coverage. Building Coverage covers items that are “connected to power and installed” such as electrical outlet, water heater, air conditioner or your furnace. Contents Coverage kicks in for other large appliances that are installed like your washer and dryer, or a spare fridge.

However, even with flood insurance, many people who get flooded are surprised to learn they are still on the hook for repairs and other items. Items you might keep in your basement that are not specifically listed in your flood insurance policy will not be covered. We’re talking about stuff like furniture, televisions or that box of family keepsakes you store downstairs.

Some homeowners in Orem experienced flooding earlier this week from a storm that moved through Utah County. What damage will be covered by homeowners insurance? (Viewer submission)

Also not covered: the walls themselves. If you have a finished basement, the cost to replace the flooded drywall falls on your shoulders.

Hail, wind or a downed branch messing up your roof will likely be covered under a standard homeowners policy.

But for your car, it’s another story.

Drivers will need to have comprehensive auto coverage to ensure storm damage will be covered by their insurers. Many drivers tend to drop full coverage once their car loan is paid off and then go with cheaper liability insurance. But when it comes to covering storm damage on your car, liability isn’t going to cut it.

“You’re not going to be covered,” warned Bill Penton, owner of the Penton Insurance Agency. “You need to shop around for a good body shop that can work with you and help reduce the cost.”

In recent months, I’ve done a lot of reporting on the ever-rising costs of car insurance. Insurance agents I’ve spoken to say that many drivers are ditching their comprehensive coverage to try to offset those increasing costs but it means they are on their own if a storm rolls through and damages their car.

Matt Gephardt

Deme Frost believes she should be compensated for her car’s loss of value after another driver ca...

Matt Gephardt

Can drivers in Utah get money if their car drops in value after a crash?

Your car's value can take a big hit after an accident. If another driver is at fault, should their insurance cover that diminished value, in addition to the repairs?

5 days ago

Katie Sandberg began getting an influx of calls regarding Medicare plans and support, so she decide...

Matt Gephardt

What you should know about the spike in Medicare-related spam calls

“I was getting a million phone calls,” Katie Sandberg said of all the calls about Medicare plans and support she’s been receiving recently.

12 days ago

Todd Taylor showing KSL's Matt Gephardt what Google Maps shows as his incorrect address....

Matt Gephardt

When a mapping app gets your address wrong, how do you fix it?

If a mapping app took people to the wrong place, you'd expect them to fix it. But when a Daybreak man couldn't, he decided to Get Gephardt.

15 days ago

A graphic showing the price of a used car in Salt Lake City in 2024....

Matt Gephardt and Sloan Schrage, KSL TV

Older used cars are selling for a premium in Salt Lake

Used cars at least a decade old used to be the epitome of affordability. Now, not as much.

19 days ago

Brenda Bethers and her son, Ethan, talk to KSL Investigators about Ethan's Social Security surviror...

Matt Gephardt and Sloan Schrage

Get Gephardt helps restore Social Security survivor benefits for Bountiful teen

A Bountiful teen stopped receiving Social Security survivor benefits. Without knowing why they stopped or where to turn, Ethan Bethers and his mother, Brenda Bethers, decided it was time to get KSL Investigators.

27 days ago

Lance Bradshaw and his son, Connor, talk to KSL TV on Wednesday , Aug. 13, 2024, about a new social...

Matt Gephardt and Sloan Schrage

Draper teen warns of new social media scam hitting Utahns

Connor Bradshaw thought he had a shot at making a little extra scratch when one of the teen's photos caught an artist's eye on Tik Tok — an artist eager to use it for his next project. But what exactly was that next project?

28 days ago

Sponsored Articles

Laptops in a modern technology store. Department of computers in the electronics store. Choosing a ...

PC Laptops

How to choose the best laptop for college students

Finding the right laptop for college students can be hard, but with this guide we break down what to look for so you can find the best one.

young male technician is repairing a printer at office...

Les Olson

Unraveling the dilemma between leasing and buying office technology

Carefully weigh these pros and cons to make an informed decision that best suits your business growth and day-to-day operation. 

A kitchen in a modern farmhouse....

Lighting Design

A room-by-room lighting guide for your home

Bookmark this room-by-room lighting guide whenever you decide to upgrade your lighting or style a new home.

Photo courtesy of Artists of Ballet West...

Ballet West

The rising demand for ballet tickets: why they’re harder to get

Ballet West’s box office is experiencing demand they’ve never seen before, leaving many interested patrons unable to secure tickets they want.

Electrician repairing ceiling fan with lamps indoors...

Lighting Design

Stay cool this summer with ceiling fans

When used correctly, ceiling fans help circulate cool and warm air. They can also help you save on utilities.

Side view at diverse group of children sitting in row at school classroom and using laptops...

PC Laptops

5 internet safety tips for kids

Read these tips about internet safety for kids so that your children can use this tool for learning and discovery in positive ways.

Where insurance can and can’t help with storm damage