Matt Gephardt

The added cybersecurity risks of watching free streams of Oscar-nominated movies

This weekend's Academy Awards show has boosted demand for many of its nominated films. The continually increasing prices of streaming services – Apple, Amazon Prime, Disney+, Netflix and others raised their costs last October – is pushing many folks to look for ways to watch these films for free. But cybersecurity experts warn searching for free streams can get way more costly.
42 minutes ago

Get Gephardt helps homeowner being charged two bills for one security system

Billing for a previous home initially stopped when she sold it, but when she got a new security system from the same provider for her new place a year later it started billing for both.
4 days ago

Get Gephardt helps Google Fiber customer get her internet fixed after customer service calls go nowhere

When a Salt Lake City woman's internet connection went down, and she couldn't get a straight answer as to when it would be back up, she decided to Get Gephardt.
5 days ago

Get Gephardt helps retiree deadlocked with Social Security over lost birth certificate

The United States has been home for Hung Tran nearly 50 years. He came here as a refugee fleeing war-torn Vietnam in 1975.
5 days ago

Utah family says their bank refuses to reimburse fraudulent charges

A Taylorsville family says a hacker drained thousands of dollars out of their bank accounts and left them overdrawn by tens of thousands more. They thought federal banking rules protected them, but they say their bank has refused to reimburse them for those losses.
7 days ago

Get Gephardt: Homeowners ask why authorities can’t shut down an unlicensed contractor

Two Salt Lake County homeowners hired and paid someone to build decks for their homes but say he left the jobs unfinished. Turns out, he’s been cited by the state for not having a contractor’s license before.
11 days ago

Get Gephardt: Ticketmaster seizes back purchased seats

Imagine buying tickets to a show, then having the seller refuse to give them to you. That’s what happened to a Utah woman, when she got a refund she didn’t ask for.
12 days ago

Unmasking the fast-moving pig-butchering scam hitting Utah

Pig-butchering is a devastating combination of romance and crypto scams, and it’s taking Utahns for all their worth.
17 days ago

Utah’s lemon law: Why the rules could leave you in a financial squeeze

Golf carts, side-by-sides and other recreational vehicles can cost well over $10,000. But if you end up with a lemon, Utah’s law may leave you with a sour taste in your mouth.
18 days ago

Using AI to tackle your debt

We've seen the power of artificial intelligence used to help navigate all sorts of complex problems: Medicine, education, customer service among many others. Well, it doesn’t get much more complex than Americans grappling with debt.
20 days ago

People hate tipping before they’re served, but does it affect the quality of service?

Should you reward service that hasn’t happened yet? Matt Gephardt digs into the new push to receive a gratuity before any work is done.
21 days ago

What you need to know about medical credit cards

Many Utahns struggle affording the rising costs of health care, even those with health insurance.
25 days ago

More people are leasing new cars but does it make sense for you?

Sticker shock is nearly universal for anyone looking for a new car and that has many drivers considering leasing their next car. But is it the right option for you?
27 days ago

Get Gephardt: Utah County man wants cell phone company to stop assigning his number to others

A Utah County man says old mobile provider has assigned his number to someone else 13 times and counting. So, he decided to Get Gephardt.
28 days ago

The scoop on snow shovels: Putting the latest options to the test

The KSL Investigators test various types of snow shovels to see which one will save you time, money, and some back pain.
1 month ago

Hidden-city flying can save you money on your airfare, but it comes with big risks

Some passengers are using a controversial strategy to save money on flights by booking a long flight with layovers, but then deliberately skip the last leg of their journey. It can save hundreds of dollars for fliers, but it can also mean big consequences from the airlines.
1 month ago

As companies abandon phones, customers are being mis-connected

Get Gephardt has reported that customers don't always find the correct phone numbers online for a business
1 month ago

Why Utahns struggle more than most of the nation with their credit card bills

Utahns are struggling more than most to pay their credit card bills on time.
1 month ago

Your rights when a company won’t refund you for a product with a money-back guarantee

Marlow Springer knows there's a better way to watch his favorite KSL programming, or at least a better way to hear it since the TV’s factory speakers leave much to be desired.
1 month ago

How a little-known insurance report can save homebuyers thousands

You've heard the phrase, “If these walls could talk.” Boy, wouldn't it be nice if it was that easy when you're buying a home that its walls could tell you what they’ve been through?
1 month ago

What Utah’s new consumer privacy protection law means for you

You cancel a service and within days your inbox is nothing but emails from the company begging you to come back, but a new Utah law is trying to prevent that.
2 months ago

Stuck waiting on a refund, Aerosmith fan decides to Get Gephardt

When the Salt Lake City stop of Aerosmith’s “Peace Out” tour was postponed, fans were offered refunds. When a Sandy man struggled to get one for his tickets, he decided it was time to Get Gephardt.
2 months ago

Gephardt Busts Inflation: Credit card predictions for 2024 and what they mean for your wallet

When it comes to your credit cards, some things have changed while some other things could probably change.
2 months ago

Using or extending travel credits so you won’t lose them

If a flight gets cancelled, the airline must give a refund or give travel credits to you, but some travel credits can expire faster than others.
2 months ago