Matt Gephardt

Harold Clements is one of many T-Mobile customers who say they were told upon signing up for servic...
Matt Gephardt

Get Gephardt: Roy man says mobile carrier has hiked his rate in spite of ‘price-lock’ guarantee

A Roy man is one of many T-Mobile customers who say they were told upon signing up for service that their phone rates would not go up. Ever. But when the rates did go up, Harold Clements decided to turn to KSL Investigators for help.
4 days ago
Jordan Lee says about a half-dozen medical test results suddenly have appeared on his patient accou...
Matt Gepahrdt and Sloan Schrage

Get Gephardt helps Utahn billed thousands for medical tests he says he never got

When a West Point man discovered he was on the hook for charges for medical tests he never got, he decided to turn to KSL Investigators for help.
5 days ago
The odds are nearly one-out-of-two that a homebuyer will have at least one regret about their purch...
Matt Gephardt and Sloan Schrage

Half of homebuyers experience remorse. Here’s how to help avoid regrets about your new home

The odds are nearly one-out-of-two that a homebuyer will have at least one regret about their purchase, that's according to a new study by Bankrate. Gephardt finds out how you can avoid homebuyers remorse.
12 days ago
People who live in a West Jordan neighborhood near 7200 South and 2300 West have been missing out o...
Matt Gephardt

Get Gephardt helps West Jordan neighborhood’s mapping issue on Google Maps

People who live in a West Jordan neighborhood near 7200 South and 2300 West have been missing out on packages because Google Maps sends drivers to the wrong place.
18 days ago
A silhouetted man sitting in a chair on a phone call....
Matt Gephardt and Sloan Schrage, KSL TV

New federal data shows favorite methods of scammers targeting Utahns

Over 26,200 Utahns reported getting hit by fraud to the Federal Trade Commission last year. And one out of five of those Utahns lost money to imposters.
24 days ago
According to new data from Carfax, at the end of last year, there were 609,000 vehicles with an unf...
Matt Gephardt

600,000 cars in Utah need recalls fixed, what is holding up the repair work?

According to new data from Carfax, at the end of last year, there were 609,000 vehicles with an unfixed recall in Utah.
26 days ago
Lynzee Delapaz explains to KSL’s Matt Gephardt how her car was damaged when it collided with anot...
Matt Gephardt and Sloan Schrage

Get Gephardt: Who’s legally responsible for damage when cars collide in a car wash?

A Grantsville woman’s car was damaged inside a car wash when the vehicle ahead of her went off the tracks. So, who pays for the damage?
27 days ago
Matt Gephardt speaking to Thelissa Mead about Hyundai not responding to her claims and getting her ...
Matt Gephardt

Get Gephardt helps Utah Hyundai owner seeking reimbursement for overestimated fuel economy

A major automaker was accused of saying their cars get better mileage than they really do, And they promised to pay their customers back. But when one Utah customer wasn't, she decided to Get Gephardt.
1 month ago
(FILE) A test dummy getting hit by an air bag during a crash test....
Matt Gephardt and Sloan Schrage, KSL TV

Thousands of cars equipped with faulty airbags on Utah roads as automakers issues ‘Do Not Drive’ warnings

Auto manufacturers have recalled over millions of Takata airbags because of their potential to explode and shoot out sharp metal fragments. And there are still thousands of those in cars across Utah.
1 month ago
Danielle Addicott showing KSL's Matt Gephardt the fraud charges that were on her Wells Fargo accoun...
Matt Gephardt and Sloan Schrage, KSL TV

Get Gephardt helps Utah woman who says her bank refused to refund stolen money

A Park City woman says thousands of dollars were stolen from her bank account, but the bank refused to cover her loss. She decided to Get Gephardt.
2 months ago
Credit cards...
Matt Gephardt

Household debt reaches record high but inflation is masking debt progress

Personal finance experts say American household debt is at a record high, but considering the circumstances, it could be much worse.
2 months ago
James Oborn shows KSL’s Matt Gephardt one side of a signpost saying there is no street parking at...
Matt Gephardt & Sloan Schrage

Get Gephardt helps Utahn who says confusing signs led to towing woes

If you park in violation of a community’s rules, you’d expect to be towed. But what does Utah law say about parking enforcement signs that are confusing?
2 months ago
A Utah man purchased Aerosmith tickets back when the show was scheduled in 2023, but the show got p...
Matt Gephardt

Utahns fighting for refunds on postponed Aerosmith concert

A Utah man purchased Aerosmith tickets back when the show was scheduled in 2023, but the show got pushed to a day that no longer works for him. He decided to Get Gephardt when his quest for a refund hit a dead end.
2 months ago
The KSL Investigators purchased four supermarket containers of strawberries, spinach and grapes to ...
Matt Gephardt & Sloan Schrage

Food for thought: Do storage containers keep your fruits and veggies fresh longer?

Many manufacturers claim their food storage containers will keep fruits and vegetables fresh longer. The KSL Investigators tested just how well those bins live up to their hype.
2 months ago
The USDA estimates we toss out 30-40% of our food purchases, even though much of it is perfectly sa...
Matt Gephardt and Sloan Schrage, KSL TV

Food for thought: How understanding date labels can prevent food waste

The USDA estimates we toss out 30-40% of our food purchases, even though much of it is perfectly safe to eat. Decoding date labels could help you bust inflation.
2 months ago
KSL’s Matt Gephardt price shopped several items at traditional grocery stores and specialty food ...
Matt Gephardt

Gephardt Busts Inflation: Will shopping specialty food markets save you money?

To save money on your groceries, a specialty food market might not come to mind. But KSL Consumer Investigator Matt Gephardt found branching out to specialty food markets might help you bust some grocery inflation.
2 months ago
Gal Gadot, Chris Stapleton, Taylor Swift, Keanu Reeves among many other celebrities have had their ...
Matt Gephardt

Utahns are losing money and their personal info to celebrity imposter scams

A Utah man contacted the KSL Investigators to ask us to verify if he was messaging the real Gal Gadot of “Wonder Woman” fame through social media.
2 months ago
Cris Meyers showing Matt Gephardt the arrest warrant he was sent by the fake cop....
Matt Gephardt

Law enforcement scams threatening jailtime if you don’t pay on the rise in Utah

Law enforcement scams, that threaten jail for citizens if they don’t pay immediately are on the rise in Utah
2 months ago
(FILE) A man working on a car with the hood lifted up....
Matt Gephardt and Sloan Schrage, KSL TV

What you should know about extended car warranties and how to fight denials

One after another, the KSL Investigators heard from Utahns who paid monthly for an extended auto warranty but have not had a smooth ride in their repairs covered.
2 months ago
After a Millcreek man was denied by his car warranty company for thousands in dollars of repairs to...
Matt Gephardt and Sloan Schrage

Get Gephardt: Car warranty company refuses to pay for repairs costing Millcreek man thousands of dollars

After a Millcreek man was denied by his car warranty company for thousands of dollars in repairs to his vehicle, he decided it was time to Get Gephardt.
2 months ago
The Black Magic Asphalt logo on documents that were exchanged with El Cholo’s Manuel Jacquez....
Matt Gephardt and Sloan Schrage, KSL TV

Get Gephardt helps man who says contractor turned his payment guarantee into a double payment

The El Cholo Restaurant hired a crew to reseal their parking lot, costing $4,600. Despite promises of a refund, the credit card charge remained, and interest accrued. Here's how the KSL Investigators resolved the issue.
3 months ago
A list of apps that have subscriptions....
Matt Gephardt

How to spot costly subscription creep and stop it

Subscriptions to streaming services and other apps can start draining the wallet, if you aren't paying attention to price increases.
3 months ago
You’ve likely noticed a growing number of businesses that have gone completely cashless. When it ...
Matt Gephardt

Businesses are passing their credit card fees onto customers, what can you do?

You’ve likely noticed a growing number of businesses that have gone completely cashless. When it comes time to pay, it’ll involve a tap, swipe or maybe a click on an app. It's a phenomenon that is contributing to the price we pay for goods and services.
3 months ago
Summer travel is about to take flight. That means a whole lot of points and miles being used and ea...
Matt Gephardt and Sloan Schrage

Thieves are going after your frequent flier mileage: how you can safeguard those miles and points

Summer travel is about to take flight. That means a whole lot of points and miles being used and earned, and cybercriminals know it.
3 months ago

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