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Matt Gephardt & Sloan Schrage, KSL TV

KSL Investigators help bank customer regain access to his money after fraud incident

KSL Investigators help a fraud victim gain access to his bank account after nearly a year of being locked out.
21 hours ago
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Matt Gephardt & Sloan Schrage, KSL TV

What are the rules for airline travel credits?

After canceling a beach vacation to Hawaii, a Utah woman believes she has $1,400 in flight credits. Ongoing flight cancellations have plagued the summer travel season, and a lot of travelers are being made whole with flight credits rather than refunds.
2 days ago
FILE PHOTO - Shown are a smartphone and computer....
Matt Gephardt

Can a company pull the rebate runaround?

When a West Valley City woman took up Verizon on a rebate offer to upgrade but could not get the rebate, she contacted the KSL Investigators for help.
8 days ago
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Matt Gephardt & Sloan Schrage

Utah home sellers drop asking prices as market slows from a frenzied pace

For years, Utah has been one of the nation's hottest real estate markets, but now it appears to be cooling as sellers are slashing prices.
9 days ago
FILE (Getty Images)...
Matt Gephardt & Sloan Schrage, KSL TV

Gephardt Busts Inflation: How you can save money by switching from one of the big three wireless carriers to an MVNO

We have all heard of the big guys of wireless networks - Verizon, AT&T and T-Mobile. But many smaller carriers use the same infrastructure as the big three and for you that means you can get the service you need for much less by switching to one of the other guys.
12 days ago
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Matt Gephardt & Sloan Schrage, KSL TV

Gephardt Busts Inflation: Overstocked stores are leading to steep discounts for shoppers

Many big retailers are dealing with excess inventory. For retail businesses, it is a situation that is costing them a boatload of money. For consumers looking to bust inflation, it is an opportunity for bargain hunting.
22 days ago
A motorcycle repair shop estimated the Shrader’s motorbike suffered $3,600 in damages....
Matt Gephardt & Sloan Schrage, KSL TV

Who pays to fix crunched vehicle when carport collapses at an apartment complex?

Last winter, a carport collapsed and damaged several vehicles parked below. Then, the call came to KSL Investigator Matt Gephardt from the owner of one of the vehicles who says their apartment complex had told them they were on their own to pay for the damage.
23 days ago
FILE - Credit and deposit cards on a computer keyboard. Electronic commerce, business. Online shopp...
Matt Gephardt

Gephardt: You could be paying foreign transaction fees without leaving the US

Paying international fees when traveling abroad is no surprise - but paying them without leaving the U.S.? Matt Gephardt investigates.
26 days ago
Dustin Knight, owner of the independent repair service MD Tech, replaces a shattered screen and spe...
Matt Gephardt

FTC settlements affirm fixing your own stuff will not void warranties

When your car or smartphone, or fridge breaks, it is generally cheaper to repair it rather than replace it. But what if a manufacturer told you that if you try to fix it on your own, they will take away your warranty?
27 days ago
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Matt Gephardt & Sloan Schrage, KSL TV

Zions Bank joins wave of banks eliminating or reducing overdraft fees

Bye-bye bank fees? A Utah bank is the latest to get with a trend of eliminating those pesky, avoidable fees.
29 days ago
A Chevron gas station is seen on July 05, 2022 in Houston, Texas. Gasoline prices in Houston and ar...
Matt Gephardt and Sloan Schrage, KSL TV

Gas prices coming down nationally but remain near record high in Utah

Gas prices have been easing nationally over the past week, but in Utah, they are still hovering around AAA’s record high average cost set just last week. It has KSL viewers wondering why.
1 month ago
File photo...
Matt Gephardt

Passenger says Priceline promised first-class tickets but only delivered coach

When you pay for a first-class ticket, you'd expect a first-class seat. So, what can you do when a third-party booking site sticks you into an economy class seat for the same price instead of the first-class ticket you bought?
1 month ago
FILE PHOTO - Shown are a smartphone and computer....
Matt Gephardt & Sloan Schrage, KSL TV

Why you should stop using your work computers, phones for personal use

Many Utahns are still working from home, spending a lot of time on their work computers. That can make it easy to forget it's not a personal computer. But KSL's Matt Gephardt has three reasons why you should use your work computers for one thing — work.
1 month ago
fireworks injuries study...
Matt Gephardt

Study: More people need E.R. care after playing with fireworks

A report from the U.S. Consumer Product Safety Commission may throw a wet blanket on your 4th of July plans – or at least make you think about bringing a wet blanket with you just in case your family’s celebration adds to a troubling trend.
1 month ago
Peter Ingle talking to Matt Gephardt...
Matt Gephardt & Cindy St. Clair, KSL TV

Too risky to insure? Why your homeowner’s insurance could go up in smoke

There are good reasons for an insurance company to drop your homeowner’s coverage. But what happens when you’re dropped for something you have no control over? KSL Investigator Matt Gephardt went out to find: can they do that?
1 month ago
FILE - Credit and deposit cards on a computer keyboard. Electronic commerce, business. Online shopp...
Matt Gephardt

Gephardt Busts Inflation: Americans shy away from using credit cards abroad, missing out on best exchange rates

As COVID-19 wanes, travel agencies are seeing a massive spike in bookings as folks look to spread their wings and travel abroad.
2 months ago
KSL-TV's Matt Gephardt talks to the couple to see how this accident happen....
Matt Gephardt and Cindy St. Clair, KSL TV

Utah couple gets hit with sky-high surprise air ambulance bill

A perk of hitting that out-of-pocket max limit on your health insurance is usually, your insurance covers all other expenses for the year 100%. When a Highland couple continued to get bills, they asked KSL Investigator Matt Gephardt for help.
2 months ago
Bitcoin and other cryptocurrencies are all making news with wild up-and-down swings in value. (File...
Matt Gephardt and Sloan Schrage, KSL TV

Congress considers crypto legislation: What you need to know

It's been a rough year for cryptocurrencies. Prices reached record heights this past November, but by last week, crypto has lost $2 trillion of its market value. Now, there's a new plan for the Feds to regulate cryptocurrencies.
2 months ago
(KSL TV)...
Matt Gephardt

Gephardt Busts Inflation: Despite growing demand for digital coupons, most are still printed

Researchers found that 91% of all coupons are old-fashioned paper coupons. That’s a problem when you compare it to consumer demand.
2 months ago
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Matt Gephardt & Sloan Schrage, KSL TV

Gephardt busts inflation: Is saving hundreds on your internet bill worth the hassle?

When you sign up for internet, you need a modem to connect and router for your home's Wi-Fi. But most internet service providers charge you to use their equipment, on top of what you pay for their plan. But did you know you can buy your own and potentially save hundreds of dollars? The thing is, it’s not necessarily that simple.
2 months ago
KSL investigates whether the food you can buy at dollar stores is an effective way to bust inflatio...
Matt Gephardt & Sloan Schrage, KSL TV

Gephardt Busts Inflation: Will shopping the dollar stores stretch your grocery dollar?

Getting dinner on the table was rarely simple before high inflation hit the economy, but for millions of families, it has become a downright financial struggle.
2 months ago
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Matt Gephardt & Sloan Schrage, KSL TV

Gephardt Busts Inflation: How a little maintenance can save you big on appliance repairs or replacements

When it comes to our expensive appliances breaking, there is another option besides repair or replace. Maintenance.
2 months ago
The Consumer Product Safety Commission is warning about bed rails that may have contributed the dea...
Matt Gephardt, KSL TV

More bed rails linked to elderly deaths, no recall at this time

Bed rails have killed three elderly people federal regulators said, yet they are not being recalled this time.
2 months ago
Investors say to hold off on selling, even when the market starts to dip, you might get a good retu...
Matt Gephardt & Sloan Schrage, KSL TV

Why investors should stay the course during turbulent markets

Investors say to hold off on selling, even when the market starts to dip, you might get a good return when it rises.
2 months ago
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