Mike Headrick
Matt Gephardt and Sloan Schrage, KSL TV
Using or extending travel credits so you won’t lose them
If a flight gets cancelled, the airline must give a refund or give travel credits to you, but some travel credits can expire faster than others.3 months ago
Mike Headrick and Cindy St. Clair, KSL TV
Unlawful gag clauses found in multiple Utah home builder contracts
When Tony Capone deliberated moving back to Utah, building a home instead of buying an existing one was an attractive option. In his house contract, there was one red flag too big to ignore.9 months ago
Matt Gephardt & Sloan Schrage
Get Gephardt: How to protect yourself from rental car damage you didn’t cause
Imagine this vacation nightmare: Rent a car. Return it. Four months later, receive a pricey repair bill for damage you swear you didn’t cause. When it happened to a Lehi man, he decided to Get Gephardt.9 months ago
Mike Headrick and Cindy St. Clair
Noise. Lights. Crowds. Pickleball problems plague neighbors
Residents want them. Cities can’t build them fast enough. But some folks living next to a pickleball court in Tooele County say it’s a nightmare.10 months ago
Mike Headrick and Cindy St. Clair
AI Revolution: The past, present, and future of artificial intelligence in Utah
The world of AI is only as limited as human imagination. So how do you interpret artificial intelligence and its applications in your life? Mike Headrick investigates.11 months ago
Keira Fairmont, Annie Knox, Mike Headrick
Lessons in the lockdown: Can one school’s response to shots fired help improve safety plans in Utah?
Gunshots outside Taylorsville High School earlier this year left students rattled and left the KSL Investigators asking if commonly used safety protocols are the best option when every second counts.11 months ago
Mike Headrick and Cindy St. Clair
Draper City: Building laws make it hard to say ‘no’ to risky development
The question was posed to KSL Investigators — how could Draper City allow development on hazardous land? It turns out, saying “no” is a difficult option.1 year ago
Mike Headrick and Cindy St. Clair
Recreational Risk: Polaris RZR owners waiting months for recall fixes
Utahns reached out to KSL Investigators, frustrated they were paying for recalled recreational vehicles they could not use, as they waited months for a fix. KSL Investigator Mike Headrick looks at what’s holding up these safety repairs.1 year ago
Mike Headrick and Cindy St. Clair
Cracking, sinking, falling apart: KSL Investigates structural issues in multiple new homes
While Utah continues to chip away at the housing shortage, some new homeowners are dealing with cracking walls and sinking foundations. KSL Investigators dug for answers on why it keeps happening.1 year ago
Mike Headrick & Cindy St. Clair
Citations or warnings? KSL Investigators find a mixed bag of winter parking enforcement
The KSL Investigators dug into the data to see which cities are writing the tickets, and which are not.1 year ago
Mike Headrick and Cindy St. Clair, KSL TV
Shattered glass. Holes in walls. South Jordan man sues city for wrecking his home
How important is a single signature on a legal document? A South Jordan homeowner claims the wrong signature ended with firefighters causing significant damage to his house.1 year ago
Mike Headrick and Cindy St. Clair, KSL TV
Newly built homes deemed unlivable due to sliding soil
If you want to know what a sinking home sounds like, just ask Eric and Carole Kamradt.1 year ago
Mike Headrick and Cindy St. Clair, KSL TV
Vote Watch: Thousands of Utah ballots delayed due to printer issues
A printer issue meant thousands of ballots to one Utah county haven’t arrived in mailboxes. Here’s how voters can make sure their voices are heard before Election Day.1 year ago
Mike Headrick and Cindy St. Clair, KSL TV
Recreational Risk: Polaris RZRs still catching fire despite years of recalls
A day of fun nearly turned deadly for a Utah family riding their UTV. They’re not the only ones. KSL Investigators unearth multiple recalls, injuries and deaths trying to find out why this keeps happening.1 year ago
Mike Headrick
Cutting through the red tape: KSL Investigates a flying road hazard
Last summer, a manhole cover flipped into traffic on Redwood Road in South Jordan, damaging cars. After almost a year of red tape, the drivers contacted KSL Investigates.2 years ago
Mike Headrick and Cindy St. Clair, KSL TV
A devastating crash. A drug-positive driver. Why did it take over a year for charges?
A devastating crash that severely injured a young man. A driver who tested positive for meth. But charges weren’t filed in this crash until more than a year later. The KSL Investigators wanted to know why.2 years ago
Matt Gephardt & Sloan Schrage, KSL TV
Hidden kitchen fire hazard: Microwaves that start by themselves
Microwaves are a fast and easy way to get food ready to eat at the push of a button. But we found dozens are firing up without the push of a button, creating a kitchen fire hazard.2 years ago
Mike Headrick and Cindy St. Clair, KSL TV
The new tip culture: How to handle growing gratuity
You walk up to the counter, order your food, and pay. Then the moment of truth: to tip or not to tip? Maybe it’s not somewhere you used to tip before. KSL Investigates why it’s expected now, and how much Utahns are paying.2 years ago
Mike Headrick & Cindy St. Clair, KSL TV
Locked out: Fishermen upset by new gate at Pineview Reservoir
Unlike years past, something stood in the way of the fishermen: A newly installed gate at the popular Port Ramp boat launch area.2 years ago
Mike Headrick and Cindy St. Clair, KSL TV
Think that security camera at the gym will help catch a crook? Think again
Your stuff gets stolen at the gym. No worries, they have security cameras you can look at, right? KSL Investigators found those cameras may be giving a false sense of security.2 years ago
Mike Headrick, KSL TV
Planning a move? Here’s what you need to know before you hire a broker
When you search for a moving company online, you’ll likely connect with a broker. So, what are they? And what are the benefits and risks of using one?2 years ago
Mike Headrick and Cindy St. Clair, KSL TV
Punched. Kicked. Spit on. Assaults on the rise against Utah health care workers
Health care workers – touted as the heroes of the pandemic – have not just taken a mental beating, but a physical one.2 years ago
Kyle Dunphey, Deseret News & Cindy St. Clair, KSL TV
Lawmakers received hundreds of emails in support of the independent redistricting commission. Why didn’t they listen?
Hundreds of emails obtained by the Deseret News and KSL Investigates team show an outpouring of disapproval from constituents to lawmakers regarding the recent, highly controversial redistricting process.2 years ago
