Mike Headrick

A traveler walks past a baggage carousel at Salt Lake City International Airport in Salt Lake City ...
Matt Gephardt and Sloan Schrage, KSL TV

Using or extending travel credits so you won’t lose them

If a flight gets cancelled, the airline must give a refund or give travel credits to you, but some travel credits can expire faster than others.
3 months ago
New homes under construction in Utah...
Mike Headrick and Cindy St. Clair, KSL TV

Unlawful gag clauses found in multiple Utah home builder contracts

When Tony Capone deliberated moving back to Utah, building a home instead of buying an existing one was an attractive option. In his house contract, there was one red flag too big to ignore.
9 months ago
SUMMARY: Imagine this vacation nightmare: Rent a car. Return it. Four months later, receive a price...
Matt Gephardt & Sloan Schrage

Get Gephardt: How to protect yourself from rental car damage you didn’t cause

Imagine this vacation nightmare: Rent a car. Return it. Four months later, receive a pricey repair bill for damage you swear you didn’t cause. When it happened to a Lehi man, he decided to Get Gephardt.
9 months ago
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Mike Headrick and Cindy St. Clair

Noise. Lights. Crowds. Pickleball problems plague neighbors

Residents want them. Cities can’t build them fast enough. But some folks living next to a pickleball court in Tooele County say it’s a nightmare.
10 months ago
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Mike Headrick and Cindy St. Clair

AI Revolution: The past, present, and future of artificial intelligence in Utah 

The world of AI is only as limited as human imagination. So how do you interpret artificial intelligence and its applications in your life? Mike Headrick investigates.   
11 months ago
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Keira Fairmont, Annie Knox, Mike Headrick

Lessons in the lockdown: Can one school’s response to shots fired help improve safety plans in Utah?

Gunshots outside Taylorsville High School earlier this year left students rattled and left the KSL Investigators asking if commonly used safety protocols are the best option when every second counts.
11 months ago
Hopes that were lost as part of a land collapse. (KSL TV/Chopper 5)...
Mike Headrick and Cindy St. Clair

Draper City: Building laws make it hard to say ‘no’ to risky development

The question was posed to KSL Investigators — how could Draper City allow development on hazardous land? It turns out, saying “no” is a difficult option.
12 months ago
Seth Warren's Polaris RZR sat for months waiting on the recall repair. (Tanner Siegworth/KSL TV)...
Mike Headrick and Cindy St. Clair

Recreational Risk: Polaris RZR owners waiting months for recall fixes

Utahns reached out to KSL Investigators, frustrated they were paying for recalled recreational vehicles they could not use, as they waited months for a fix. KSL Investigator Mike Headrick looks at what’s holding up these safety repairs.
12 months ago
Chris and Connie Brosky show Mike Headrick around their Bluffdale home. (Josh Szymanik/KSL TV)...
Mike Headrick and Cindy St. Clair

Cracking, sinking, falling apart: KSL Investigates structural issues in multiple new homes

While Utah continues to chip away at the housing shortage, some new homeowners are dealing with cracking walls and sinking foundations. KSL Investigators dug for answers on why it keeps happening.
1 year ago
Cars with tickets on windows...
Mike Headrick & Cindy St. Clair

Citations or warnings? KSL Investigators find a mixed bag of winter parking enforcement

The KSL Investigators dug into the data to see which cities are writing the tickets, and which are not.
1 year ago
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Mike Headrick and Cindy St. Clair, KSL TV

Shattered glass. Holes in walls. South Jordan man sues city for wrecking his home

How important is a single signature on a legal document? A South Jordan homeowner claims the wrong signature ended with firefighters causing significant damage to his house.
1 year ago
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Mike Headrick and Cindy St. Clair, KSL TV

Newly built homes deemed unlivable due to sliding soil

If you want to know what a sinking home sounds like, just ask Eric and Carole Kamradt.
1 year ago
Utah mail-in ballot (KSL TV)...
Mike Headrick and Cindy St. Clair, KSL TV

Vote Watch: Thousands of Utah ballots delayed due to printer issues

A printer issue meant thousands of ballots to one Utah county haven’t arrived in mailboxes. Here’s how voters can make sure their voices are heard before Election Day.
1 year ago
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Mike Headrick and Cindy St. Clair, KSL TV

Recreational Risk: Polaris RZRs still catching fire despite years of recalls

A day of fun nearly turned deadly for a Utah family riding their UTV. They’re not the only ones. KSL Investigators unearth multiple recalls, injuries and deaths trying to find out why this keeps happening.
1 year ago
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Mike Headrick

Cutting through the red tape: KSL Investigates a flying road hazard

Last summer, a manhole cover flipped into traffic on Redwood Road in South Jordan, damaging cars. After almost a year of red tape, the drivers contacted KSL Investigates.
2 years ago
(Credit: Walker Family)...
Mike Headrick and Cindy St. Clair, KSL TV

A devastating crash. A drug-positive driver. Why did it take over a year for charges?

A devastating crash that severely injured a young man. A driver who tested positive for meth. But charges weren’t filed in this crash until more than a year later. The KSL Investigators wanted to know why.
2 years ago
Kris Hammond shows KSL’s Matt Gephardt her damaged microwave that started by itself and eventuall...
Matt Gephardt & Sloan Schrage, KSL TV

Hidden kitchen fire hazard: Microwaves that start by themselves

Microwaves are a fast and easy way to get food ready to eat at the push of a button. But we found dozens are firing up without the push of a button, creating a kitchen fire hazard.
2 years ago
Utah dining tipping...
Mike Headrick and Cindy St. Clair, KSL TV

The new tip culture: How to handle growing gratuity

You walk up to the counter, order your food, and pay. Then the moment of truth: to tip or not to tip? Maybe it’s not somewhere you used to tip before. KSL Investigates why it’s expected now, and how much Utahns are paying.
2 years ago
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Mike Headrick & Cindy St. Clair, KSL TV

Locked out: Fishermen upset by new gate at Pineview Reservoir

Unlike years past, something stood in the way of the fishermen: A newly installed gate at the popular Port Ramp boat launch area.  
2 years ago
A security camera keeps an eye on a Utah gym. (KSL TV)...
Mike Headrick and Cindy St. Clair, KSL TV

Think that security camera at the gym will help catch a crook? Think again

Your stuff gets stolen at the gym. No worries, they have security cameras you can look at, right? KSL Investigators found those cameras may be giving a false sense of security.
2 years ago
(Credit: Tanner Siegworth, KSL TV)...
Mike Headrick, KSL TV

Planning a move? Here’s what you need to know before you hire a broker

When you search for a moving company online, you’ll likely connect with a broker. So, what are they? And what are the benefits and risks of using one?
2 years ago
Surveillance video released to KSL shows a patient assaulting several people at a Provo hospital on...
Mike Headrick and Cindy St. Clair, KSL TV

Punched. Kicked. Spit on. Assaults on the rise against Utah health care workers

Health care workers – touted as the heroes of the pandemic – have not just taken a mental beating, but a physical one.
2 years ago
Utahns rally in opposition to the proposed congressional district maps at the Capitol in Salt Lake ...
Kyle Dunphey, Deseret News & Cindy St. Clair, KSL TV

Lawmakers received hundreds of emails in support of the independent redistricting commission. Why didn’t they listen?

Hundreds of emails obtained by the Deseret News and KSL Investigates team show an outpouring of disapproval from constituents to lawmakers regarding the recent, highly controversial redistricting process.
2 years ago
Bear, a five-year-old husky mix, died last June....
Mike Headrick & Annie Knox, KSL TV

Dog’s death at Utah training program prompts calls for state oversight

Their dog died after two days at a training program. Now, a Utah couple says the state should set and enforce standards for the pet care industry.
2 years ago

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