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The pitfall of buying a concert ticket from a third-party vendor

You want to be careful where you buy concert tickets online. It is something one Utah music lover learned the hard way.
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LISTEN: USU police chief steps down after ‘reprehensible’ comments about LDS women

USU’s Police Chief resigned Thursday amid revelations that he warned football players Latter-day Saint women may falsely report sexual assault.
Kaytri Flint, who says Utah State University mishandled her report of rape, speaks about her experi...

Players ‘targets.’ Victims ‘glamorized.’ Lawsuit highlights secret USU football team recordings about sexual assault  

The KSL Investigators have obtained audio recordings of discussions between school faculty, members of law enforcement, and Utah State football players about sexual assault. A woman who just filed a federal lawsuit against the school calls those recording “devastating.” 
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Shoppers say they’re cutting back, but holiday retail shows strong growth

For months, Americans have said they plan to spend less this holiday season, but spending habits do not seem to be slowing.
Kaytri Flint, who says Utah State University mishandled her report of rape, speaks about her experi...

USU student says the school mishandled her report of rape after it promised to do better

A Utah State University student says the school mishandled her report of rape over the last two years, improperly restarting an investigation based on old federal standards that favored the accused.   
About one in five consumers are still paying off debt racked up during the 2020 holidays, says Wall...

The best ways to pay off and avoid the debt of Christmas past

Still paying off last Christmas? You’re not alone. New data shows one in five Americans are still carrying debt from last December. KSL Consumer Investigator Matt Gephardt shows you the best way to beat that credit card misery.
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Holiday spending expected to drop, but here’s what consumers say they’ll pay more for

Between inflation, debt worries, and the strong chance your mom's Christmas present may get stuck on a container ship, several surveys indicate Americans are splurging less than usual this holiday season. 
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Is your car covered for storm-related damage?

For many Utah drivers, the weather-related damage will not likely be covered by their auto insurance policy.
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Travelers still fighting for refunds of flights canceled by the pandemic

Nearly 21 months after the pandemic started thwarting trips, travelers are still struggling to get their money back. For one South Jordan man, he has been fighting for a refund from an airline ticket broker for nearly two years.
Vibrant Lighting customer, Brett Cragun, shows Matt Gephardt where Christmas lights would have hung...

Lighting Letdown: Customers call Gephardt after professional holiday light installer goes silent

You pay someone to put up, take down, and store your Christmas lights, but what should you do when that company goes dark, and they still have your stuff? KSL Consumer Investigator Matt Gephardt gets answers.
The Utah Utes celebrate after winning the PAC 12 Championship Saturday night. The Utes will play Oh...

The best defense for fans of Utah football teams looking to score bowl tickets 

Between the Utes, the Aggies, and the Cougars, there are thousands of football fans in Utah looking for bowl game tickets. KSL Investigator Matt Gephardt looked into how you can make sure your tickets are valid.
Police at the scene of shootout where suspect Anei Joker was killed and two officers were wounded i...

‘I thought I could save him’: Family of man killed in police shootout tried to persuade him to surrender

Video of flashing police lights with the caption “shootout” was posted from a social media account believed to be Anei Joker’s just a short time before he was killed in a firefight with police. His family members wish they had been able to help resolve the standoff in a peaceful way.
Kelly Zaugg says he spent nearly two years trying to get his $75 rebate for house paint....

How long is too long to wait on a rebate check?

Retailers often use a hook to snag our business — the promise of a rebate. But when a Riverton man couldn't get a retailer to pay up on its rebate offer after nearly two years of trying, he contacted the KSL Investigators for help.
Anei Joker from 05/02/2021. (Salt Lake County Sheriff's Office)...

Man killed in Taylorsville standoff was shot by police four years earlier

Anei Joker, the man killed in an exchange of gunfire with police on Wednesday, was shot by Cottonwood Heights police in 2017.
When a Utah woman tried to swap out her old home loan with a new one she found herself stuck and ca...

Your rights when a mortgage company refuses to let you back out of a refinancing deal

Judi Morris explains to KSL’s Matt Gephardt how she ended up stuck with a refinanced mortgage that she couldn’t close.
Salt Lake County Auditor Scott Tingley (SL County)...

Salt Lake County Auditor Scott Tingley resigns

Salt Lake County Auditor Scott Tingley has resigned. Tingley, who has served as the Salt Lake County Auditor since 2015, turned in his resignation letter on Monday, he told KSL-TV.
Jon Michael Clara testifies by video conference during a remote justification hearing on Nov. 29, 2...

A Utah man urged legislators to pass new self-defense law. Now he’s making use of it.

A man who fired several shots at another driver after a bizarre crash in November 2019 is hoping the charges against him will be dismissed under Utah’s new self-defense law.
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How billions of dollars in charity donation matches go unused every year

When it comes to helping people in need, every dollar counts. But, as the KSL Investigators found, there are billions of extra dollars going to waste because people don't know to ask for them.
Julie Dalley says her dash cam cleared her of liability in a collision with another driver who fail...

KSL Investigates: Is it time your car had a camera?

Getting in a crash is bad enough but getting blamed for a fender bender that wasn’t your fault makes it much worse. It could mean a ticket, a higher insurance premium, or a strong chance of both.
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Most Utah gas stations sell 85-octane fuel, but is it OK for your car?

The roads will be packed this Thanksgiving holiday, AAA expects over 48 million Americans will be taking a road trip. In Utah, most gas stations sell 85-octane gasoline. But in most other states the minimum is 87-octane, 85 is not even an option. So, is using the 85 here - the cheapest grade - a bad idea for your car?
Holly Damron, with KSL's Mike Headrick, had to pay $1,800 more than she'd agreed to pay before crew...

KSL Investigates rising number of moving scams getting the best of Utahns

Starting over in a new state comes with its own share of headaches, but fraudulent moving companies are compounding the stress. Some Utahns have had to fork over thousands of extra dollars to recover their most valuable possessions, while others receive their things months late or not at all.
FILE: Income changes could force parents to return some of the money they received through advanced...

The catch with those advance child tax credit checks that might surprise parents

They call it the Great Resignation - millions of Americans are changing jobs to make more money. If you are one of them, now is the time to start thinking about how that change will play out in a couple of months when you file your taxes – especially for parents who are getting monthly child tax credit checks. 
John Stuff explains his frustration with AM/PM concrete. (KSL TV)...

Concrete company loses contractor’s license for abandoning jobs

If you pay a contractor to do a job, you expect them to do it. But a company that pours concrete in Utah has developed a reputation for ghosting customers -- several of whom have called KSL Investigator Matt Gephardt.

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