A fence on the ground isn’t much good. But when one Arizona woman couldn’t get the company to come back and fix it, she decided to call KSL Consumer Investigator Matt Gephardt.
2021 is primed to see online shopping scams explode with more victims than ever as people desperately hunt for hard-to-find gifts for the upcoming holidays.
If a stranger called you up and began asking for personal information, you might find it alarming. A woman in South Jordan got such a call. The caller claimed to be doing COVID contact tracing. So, is it real or is it a scammer? And how are you supposed to know the difference?
Research shows investing in early education is a smart idea. So why is Utah so far behind the rest of the country in full-day kindergarten options? KSL Investigates.
It turns out, many Americans believe the latest iPhone from Apple is an expense worth going into the red for, according to a study shared with the KSL Investigators.
Imagine putting in the hours at work, but then your boss refuses to pay you the wages you have earned. It happens more than you might think, but as the KSL Investigators found, forcing your boss to pay is not always a straightforward process.
Getting into a wreck can be a major headache, even when no one gets hurt. When a Utah driver wasn't getting anywhere with the driver at-fault's insurer, he contacted KSL Investigator Matt Gephardt.
Imagine somebody using your name to try and rip people off. It happened to a Fillmore woman who sells dogs. Now, scammers are using her identity to dupe people looking to get a new pet out of their money.
Doctors and nurses have shouldered some of the highest risk during the pandemic, but as KSL Investigator Daniella Rivera discovered, they now find themselves with little protection from being sued.
Utah is tracking the movements of those who drive electric cars as it looks for a way to take in tax money. More electric vehicles mean less gas tax revenue, but is that solution safe?
Thousands of Utahns rely on prescription meds to keep them healthy, but the cost of many drugs is rising, twice as fast as the rate of inflation. That rising unaffordability of prescription drugs has many people making the dangerous choice not to fill prescriptions.
In October, FEMA is launching what it calls “Risk Rating 2.0,” with the goal to make flood insurance pricing more equitable. Nick VinZant with LendingTree's QuoteWizard has been analyzing what the change will mean for the price consumers pay, and he shared that data with the KSL Investigators.
When Gabby Petito went missing, internet sleuths, national media and multiple law enforcement agencies all worked to find answers. Could that same level of attention help find answers for other families? New research highlights how some missing person cases are treated differently than others.
Last year, KSL Investigators brought to light how the abandoned Seven Peaks waterpark in Salt Lake City was a magnet for mischief. Now, residents say that mischief has gotten worse and spread through their neighborhood. So, what’s being done to stop it?
Utahns are trusting people, perhaps too trusting. New numbers shared with the KSL Investigators show that when it comes to losing money to cybertheft, Utahns are near the nation’s top.
After getting hit hard by the pandemic, new data shared with the KSL Investigators show people who make a living in the hospitality industry — restaurants, hotels, spas, tourism in general — are finally starting to breathe easier.
When two guests landed on a doorstep in Draper, it caused a big problem for the homeowners because they didn't put their house on Airbnb - someone else did.
While 71% of Utahns age 12+ have received at least one dose of a COVID-19 vaccine, worries about side effects have stopped thousands from getting the shot. KSL Investigator Mike Headrick digs into the data to provide you with the best information around serious vaccine reactions.
If you insure a shipment and it gets damaged in transit, you would expect the shipper to pay. But when a West Jordan company said it had only been offered a fraction for the cost of the damage, despite the insurance, they called the KSL Investigators.
