It’s a tale of two meals for Taco Tuesday: steak fajitas we prepare on our own versus an already-...

Gephardt: Prices Out The Cost Of Convenience

When you're on the go or just too exhausted to prep food, those pre-packaged meals at the grocery store are a pretty attractive option. But what should you weigh to determine if paying more to make our lives a little easier is worth it?
Water is pumped out from a basement after it was flooded. (KSL-TV)...

Gephardt: Flood Damage Not Covered By Standard Homeowners’ Insurance

As Utahns dig out from the mud and muck following Sunday's heavy storm, it begs the question: who is going to pay for it all? It is a sad reality that, unfortunately, a lot of homeowners don't realize until it's too late — flood damage isn't part of their home insurance coverage.
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Menu Makeovers: The Risks & Rewards Of QR Codes

Digital menus are popping up at many Utah restaurants. Along with the convenience – security experts say there are some potential pitfalls you should know about.
FILE: A Delta Air Lines plane. (Photo by Mario Tama/Getty Images)...

Delta Mistake Bumps Non-Stop Travelers To Flights With Layovers

Travelers who were booked on non-stop flights from Salt Lake City to various Hawaiian Islands were frustrated over the weekend after their travel time nearly doubled because they had been bumped to a flight with a layover.
Port Ramp — the main boat launch at Pineview Reservoir. (KSL-TV)...

Boaters say fees going up, quality going down at Pineview Reservoir

Several boaters contacted KSL, saying while the annual rate at a popular reservoir keeps going up, the quality is getting “worse and worse.” So how is the money being spent? The KSL Investigators get answers.
How far in advance should you book your flight to get the best deal? (KSL TV)...

Gephardt: When You Should Book Your Flight For The Best Deal 

Finding that sweet spot in booking a flight so that you're getting the best possible bang for your buck may seem more like an art than science. There is real data revealing some do’s and some don’ts about the best and worst times to book flights. 
(KSL TV)...

Scammers Phish For Personal Data By Targeting Utah Drivers

The folks who issue driver licenses to Utahns have a bit of a chip on their shoulders, but it is a forgivable one: Everybody gets their name wrong! You do not get your licenses from the DMV or the Utah Department of Transportation. They are the state’s Driver’s License Division. 
(KSL-TV)...

How Quickly Hackers Access, Use Your Personal Data Following A Data Breach

You might already know that when personal information gets compromised in a data breach, it often ends up on the dark web where hackers can access it and use it. But do you know how quickly the cyber criminals can reach your data once it hits the dark web?
(KSL TV)...

Why The Shift To Home Cooking Might Outlast The Pandemic 

At its onset, the pandemic forced many of us to fix our own meals at home. Now, many restaurants are largely back in the swing of things, but new data suggests many customers are not about to drop home-cooked meals to come back.
Americans are using their credit cards more often as the economy opens....

Gephardt: Shoppers Using Credit Cards Again After A Year Of Paying Down Debt

During the pandemic, millions of Americans picked up the habit of paying down their credit cards. Now that the economy is opening up, people are using their plastic again.
Oren Cotten fires ammo while target shooting. (Used by permission, Deanna Cotten)...

Gephardt: Ammo Delivery Delays Frustrate KSL-TV Viewers 

If you pay for something, you expect to get it. Instead, the call came to KSL Consumer Investigator Matt Gephardt from a Casper, Wyoming family after a product they ordered from the Beehive State never showed up. 
Scammers...

Scam Texts Hit Utah As Confusion Over Economic Recovery Payments Continues

There have been a lot of programs and lots of stimulus money aimed at helping people get back on their feet post-pandemic. It has left many people confused — and that confusion is playing into the hands of scammers.
Jennifer Ericksen sold this boat for $1 but it brought a her a lot of legal hassle. (KSL TV)...

Selling A Vehicle? Gephardt Reveals Common Misstep That Could Leave You In A Legal Lurch

There is an important step that a lot of sellers may not know about and if you miss it, it could leave you owing somebody else's bill.
FILE: Garth Brooks performs on stage at the 2019 iHeartRadio Music Awards. (Photo by Rich Fury/Gett...

Gephardt: Garth Brooks Fans Beware Of Scammers Selling Fake Tickets 

Garth Brooks fans, beware. There is a scam targeting you. The call came to the KSL Investigators from a local radio station after fans reported being ripped off.  
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KSL Investigates Customer Complaints Surrounding Popular Trading App Robinhood

Why are calls coming from across the country to KSL Investigators from Robinhood customers locked out of their account? These frustrated customers say it’s because they can’t get help from Robinhood.
(KSL TV)...

Every Drop Counts: How A Small Faucet Leak Can Lead To A Big Loss In Water

If the drips from a leaky faucet keep you awake at night, wait until you see the math on how much water those drops waste.
The CDC recommends people only turn on the tap to wet their hands and then at the end to rinse soap...

Every Drop Counts: Can 20 Seconds of Hand-Washing Lead to Water Wasting?

To be clear, there is no one saying you should not wash your hands thoroughly – but water could be going to waste as we count a full 20 seconds and wash our hands under the running faucet.
(Matt Gephardt/KSL TV)...

Every Drop Counts: How Much Water Would Be Saved If Utahns Opted For Showers Instead Of Baths?

Nothing soothes after a long, hard day more than a nice, warm bath. But how much water does that use, and how much could Utahns save by switching to showers?
(KSL TV)...

Every Drop Counts: Utah Restaurant Chain Cuts Back The Automatic Water Pour

Tsunami Restaurant and Sushi Bar stopped serving water automatically to patrons when they sit down to stop dumping untouched glasses of water.
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Every Drop Counts: The Water Saving Benefits Of Low-Flow Shower Heads 

2020 was the driest year on record for Utah, leaving 90% of the state in an extreme drought. This week, the KSL Investigators are exploring simple ways to save water that go beyond how we water our lawns because every drop counts. One way is to swap out our old shower head with one designed to be low-flow. 
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Why Utahns Are Seeing Their Earthquake Insurance Premiums Skyrocket

Aftershocks of a different nature have been rattling Utahns following the magnitude 5.7 earthquake that shook the Wasatch Front in March 2020. The latest tremors have come in the form of higher premiums for earthquake insurance.
For six months, Aaron Campbell said he tried to renew his Epic Pass using the $559.20 credit Vail h...

Gephardt: Vail EPIC Pass Credits Go Unsued After Online Glitches, Long Hold Times 

Aaron says he tried multiple times to redeem that credit online but was never able to do so.
Salt Lake County Jail...

KSL Investigates: Crime On Rise, But Jail Population Slow To Return

Nearly 1,000 inmates were released from the Salt Lake County Jail during the pandemic, but the KSL Investigators found jail numbers are still low, despite rising crime. Who’s in, who’s out, and how are these releases impacting police and the communities they serve?
9V batteries kept in a paper bag ignited the fire that scorched Jane Jensen’s car. She had planne...

How Throwing Away Your Old Batteries Can Put People in Danger 

Poorly stored or thrown away batteries can lead to house fires, but they can lead to much bigger fires, too. Battery fires have become expensive and dangerous for the sanitation industry. 

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