You cancel a service and within days your inbox is nothing but emails from the company begging you to come back, but a new Utah law is trying to prevent that.
When the Salt Lake City stop of Aerosmith’s “Peace Out” tour was postponed, fans were offered refunds. When a Sandy man struggled to get one for his tickets, he decided it was time to Get Gephardt.
Imagine overpaying a bill by thousands of dollars and the company not sending you the money back. When that happened to a Utah man, he decided it was time to Get Gephardt.
Imposter scams cost Americans billions of dollars every year. When a South Jordan woman said an impostor tricked her into wiring thousands, she hit a loophole in banking laws which consumers need to know about.
Authorities say they need help getting to the bottom of a high-end liquor theft in Salt Lake City. And it’s not the only time a crew has made off with luxury bottles in recent months.
The news around consumer debt has been bleak – data from the Federal Reserve Bank of New York shows household debt has been going up and up since the pandemic, currently $17.29 trillion – a record.
In 2023, the KSL Investigators uncovered why some investigations into sex crimes stopped and stalled, along with reasons new homes began falling apart. Our team dug into loopholes leaving Utahns vulnerable to scams. We’re also fighting a battle for transparency so we can show you how elected officials are spending their time.
Presents are now unwrapped and while there were winners, there were probably also some losers. Maybe you got something that doesn't quite fit. Maybe you got the same outfit as your bestie. Maybe you got something on which to jam that just isn't your jam.
Sexual assault reports to police collecting dust or closed all together, without a key interview ever taking place – It's a troubling trend uncovered by the KSL Investigators who have been digging into gaps in Utah's justice system for more than a year.
An error on a popular mapping app has plagued two neighborhoods, miles apart in Utah County for years. Sick of food deliveries, packages, even vacationing renters going to the wrong place, residents decided it was time to Get Gephardt.
An internal audit of Utah’s Sex Offender Registry not only confirmed a recent KSL Investigation that found convicted sex offenders missing from the registry, but revealed the number of people who did not appear on the registry is higher than we initially knew.
Imagine paying for two phones a wireless company sent you by some mistake they won’t fix. When it happened to a Riverton couple, they decided to Get Gephardt.
A pricey, taxpayer-funded investigation found evidence suggesting Uintah County’s clerk/auditor “engaged in conduct that meets the standard of high crimes, misdemeanors, and malfeasance in office.” But so far, no action has been taken.
A small business owner in Highland has a warning about a letter making the rounds in Utah. He says it aims to bully small businesses into paying money they don’t need to.
A Coalville family says an emergency surgery helped save their son’s life. Yet, their insurance company denied coverage saying the procedure was not medically necessary.
Con artists selling used cars have a new way of rolling back an odometer, making it significantly cheaper and quicker for them to achieve. On average, someone who buys a car with a rolled back odometer loses about $4,000.