When you buy a new computer, you want it to work like, well, a new computer. But as the KSL Investigators found, a lot of new machines come preloaded with a bunch of stuff that may slow it down.

When a Hurricane woman stood to lose thousands of dollars on her Airbnb reservations because of COVID-related travel restrictions, she contacted the KSL Investigators.

Two months into the statewide mask mandate, KSL Investigators look at how many complaints have come in about employees not masking up in Utah’s businesses, and how many have resulted in fines.

Bank fees are certainly nothing new. They’ve long been a way for banks to rake in billions of dollars. New research showed just how much it has impacted people who likely can afford to pay it the least. 

It's sort of a grassroots investment scheme. Coordinating through social media, a whole bunch of people got together and invested in GameStop, a company that's been losing money like crazy. 

Several credit union customers reached out to KSL TV upset that their accounts will now be charged $6 per month unless they opt-out. They asked Matt Gephardt to investigate the change.

If you got a prepaid debit card in the mail that you weren't expecting, you would be suspicious. But if it happens to you, don't be so quick to toss it out - it may be your stimulus payment.

Many timeshare contracts include a perpetuity clause, which means the contract and all its fees and obligations are yours for life. Some timeshare companies are now trying to make people keep paying, even after they are dead.

Since the statewide mask mandate was issued in November, KSL Investigators found some businesses refusing to let inspectors in who are acting on employee masking complaints.