Rep. Kera Birkeland, R-Morgan, speaks about HB257 at the Capitol in Salt Lake City on Friday, Jan. ...

Truth Test: Lawmaker behind trans bathroom bill cites ‘predators’ but no evidence

The KSL Investigators fact-check claims about the impetus for a bathroom bill focused on transgender Utahns.
Utah Consumer Privacy Act stating the new rules that local businesses need to follow....

What Utah’s new consumer privacy protection law means for you

You cancel a service and within days your inbox is nothing but emails from the company begging you to come back, but a new Utah law is trying to prevent that.
Mike Allred...

Stuck waiting on a refund, Aerosmith fan decides to Get Gephardt

When the Salt Lake City stop of Aerosmith’s “Peace Out” tour was postponed, fans were offered refunds. When a Sandy man struggled to get one for his tickets, he decided it was time to Get Gephardt.
Credit cards...

Gephardt Busts Inflation: Credit card predictions for 2024 and what they mean for your wallet

When it comes to your credit cards, some things have changed while some other things could probably change.
A traveler walks past a baggage carousel at Salt Lake City International Airport in Salt Lake City ...

Using or extending travel credits so you won’t lose them

If a flight gets cancelled, the airline must give a refund or give travel credits to you, but some travel credits can expire faster than others.
Jonnie Valdez (left) with his daughter Bambi Valdez (middle) showing KSL Investigates Matt Gephardt...

Get Gephardt: Utahn fights to get $10,000 overpayment back from TV company

Imagine overpaying a bill by thousands of dollars and the company not sending you the money back. When that happened to a Utah man, he decided it was time to Get Gephardt.
(KSL TV)...

Ogden man says his bank refused to stop a wire transfer scam

An Ogden man says getting his bank to help prevent a fraud scam that was actively happening in front of them was harder than expected.
For Kathryn and Paul England, a journey through the Wizarding World of Harry Potter began as magic....

Get Gephardt: Loophole in federal banking law leaves South Jordan woman out $20,000

Imposter scams cost Americans billions of dollars every year. When a South Jordan woman said an impostor tricked her into wiring thousands, she hit a loophole in banking laws which consumers need to know about.
Republican Representative Tyler Clancy of Provo is sponsoring legislation aimed at improving Utah's...

Provo lawmaker sponsoring bill aimed at improving Utah’s justice system for crime victims

A Utah lawmaker is sponsoring legislation aimed at improving Utah’s justice system for victims of crime.
Three of the booze bandits breaking into one of the liquor stores in Salt Lake County....

Spirited away: Police in Utah say booze bandits stole up to $30k in top-shelf bottles

Authorities say they need help getting to the bottom of a high-end liquor theft in Salt Lake City. And it’s not the only time a crew has made off with luxury bottles in recent months.
FedEx had been sending packaged address to a Provo man to the wrong address for years. After speaki...

Get Gephardt helps Provo man after years of package misdeliveries

After years of a Provo man's packages being delivered to the incorrect address by FedEx, he decided to Get Gephardt.
The news around consumer debt has been bleak – data from the Federal Reserve Bank of New York s...

Consumer debt reaches all-time high, but inflation is hiding progress Americans are making in handling debt

The news around consumer debt has been bleak – data from the Federal Reserve Bank of New York shows household debt has been going up and up since the pandemic, currently $17.29 trillion – a record.
FILE - Downtown Salt Lake City and the Salt Lake Valley are pictured on Thursday, June 2, 2022. (Sp...

10 KSL Investigations that made a difference in Utah in 2023

In 2023, the KSL Investigators uncovered why some investigations into sex crimes stopped and stalled, along with reasons new homes began falling apart. Our team dug into loopholes leaving Utahns vulnerable to scams. We’re also fighting a battle for transparency so we can show you how elected officials are spending their time.
$20 bills...

How to avoid giving to a scammer posing as a charity

Charities all around the world are hopeful that you will be generous as the year wraps up.
Gift giving season is over and it's time to play the return game which, this year, is more complica...

Buyer Beware: Some stores return policies have changed

Presents are now unwrapped and while there were winners, there were probably also some losers. Maybe you got something that doesn't quite fit. Maybe you got the same outfit as your bestie. Maybe you got something on which to jam that just isn't your jam.
man and a woman have a conversation at a table...

Troubling Trend: KSL Investigators uncover sexual assault cases closed without attempts to contact suspects

Sexual assault reports to police collecting dust or closed all together, without a key interview ever taking place – It's a troubling trend uncovered by the KSL Investigators who have been digging into gaps in Utah's justice system for more than a year.
Monday was it. For many online retailers that was the deadline to order something that will arrive ...

There’s still time for procrastinators to find deals on their last-minute holiday shopping

Monday was it. For many online retailers that was the deadline to order something that will arrive on time to unwrap on Christmas Day.
street signs...

Get Gephardt: Map app confusion sends visitors, deliveries to wrong homes in Vineyard and Orem

An error on a popular mapping app has plagued two neighborhoods, miles apart in Utah County for years. Sick of food deliveries, packages, even vacationing renters going to the wrong place, residents decided it was time to Get Gephardt.
An internal audit of Utah’s Sex Offender Registry not only confirmed a recent KSL Investigation t...

Audit prompted by KSL Investigation confirms hundreds of convicted sex offenders missing from Utah’s registry

An internal audit of Utah’s Sex Offender Registry not only confirmed a recent KSL Investigation that found convicted sex offenders missing from the registry, but revealed the number of people who did not appear on the registry is higher than we initially knew.
Imagine paying for two smartphones a wireless company sent you by some mistake they won’t fix. Wh...

Get Gephardt helps Riverton couple who say they’re stuck paying for two smartphones they didn’t order

Imagine paying for two phones a wireless company sent you by some mistake they won’t fix. When it happened to a Riverton couple, they decided to Get Gephardt.
Uintah County Clerk-Auditor Michael Wilkins has been scrutinized by outside agencies multiple times...

‘High crimes, misdemeanors and malfeasance’: KSL Investigates lack of action after scathing report against county clerk/auditor

A pricey, taxpayer-funded investigation found evidence suggesting Uintah County’s clerk/auditor “engaged in conduct that meets the standard of high crimes, misdemeanors, and malfeasance in office.” But so far, no action has been taken.
A small business owner in Highland has a warning about a letter making the rounds in Utah. He says ...

Small business owner warns of letters threatening fines for noncompliance over workplace posters

A small business owner in Highland has a warning about a letter making the rounds in Utah. He says it aims to bully small businesses into paying money they don’t need to.
Rhyley Brundy suffered a lacerated liver and lung, but his mother’s insurance denied coverage for...

‘Medically necessary’: Conflict between hospital and insurance company leaves Utah family owing over $30K

A Coalville family says an emergency surgery helped save their son’s life. Yet, their insurance company denied coverage saying the procedure was not medically necessary.
Carfax found that roughly 2.1 million vehicles in Utah have rolled back odometers. (KSL TV)...

Odometer fraud is making a comeback and could cost car buyers thousands of dollars

Con artists selling used cars have a new way of rolling back an odometer, making it significantly cheaper and quicker for them to achieve. On average, someone who buys a car with a rolled back odometer loses about $4,000.

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