Merchants have been required to install chip-and-pin credit card terminals nearly everywhere to help keep identity thieves from getting ahold of our debit and credit card info.
A nearly 10-minute phone call between police and the suspect in the disappearance of University of Utah student Mackenzie Lueck was among the hundreds of photos, videos and documents released by the Salt Lake City Police Department.
COVID-19 has changed the way Americans shop, as they look for ways to avoid interacting with other people. Many companies are developing methods of contactless payments to meet the growing demand.
With Christmas on the horizon, some Utahns may be thinking about heading out on the road again. COVID-19 precautions aside, there could be a deadly risk sitting inside your car's steering wheel – a faulty airbag.
A Pleasant Grove man dying of cancer is facing another battle: he’s losing his home even though he can pay the rent. And housing advocates say Utah’s tenant law is not on his side.
Are deaths being reported as COVID-caused, even if that’s not actually the case? The KSL Investigators look at the facts vs. fiction in claims around coronavirus deaths.
Shopping for toys this holiday? Not all batteries are equal. Matt Gephardt puts the three most common types to the test, so you know which ones to buy for the most fun on Christmas morning.
The KSL Investigators uncover how many lawsuits have been filed against law enforcement in Utah claiming excessive force and how much those lawsuits and payouts have cost taxpayers.
With lots of information about COVID-19 floating around social media, the KSL Investigators look to separate the facts from COVID misconceptions, including the question, “Is the flu really worse than COVID-19?"
The pandemic means online shopping is anticipated to be at an all-time high for the holidays. KSL's Matt Gephardt looks at how early you’ll need to ship those presents so they arrive before Christmas.
The KSL Investigators gathered five years’ worth of data on police use of force in Utah to get a better idea how often it happens, if public perception is accurate and if policymakers have the information they need to address any reforms.
Many businesses pay for business interruption insurance that is supposed to kick in if they must close their doors. But many insurance companies have been refusing to pay claims.
People going into debt during holidays certainly isn’t anything new. But with a raging pandemic and economic uncertainty, will it be harder than usual for folks to climb back out of the hole?
A KSL Investigation revealed a sharp increase in online child sex crimes in Utah during 2020. Those who investigate these crimes believe the elevated number of child predators with virtual access to kids is due, in part, to COVID-19.
What if you sold something on eBay, then learn you must wait six months to get your money? When it happened to a West Valley man, he contacted the KSL Investigators.
As COVID-19 cases continue to break records in Utah, the KSL Investigators checked in with three of the hardest-hit counties to find that contact tracing has become overwhelming.
Imagine being told you must pay hundreds of dollars to return something that never worked. It happened to a Salt Lake City woman. When the company refused to budge, she called KSL Consumer Investigator Matt Gephardt.
Imagine paying for those school pictures, but then the photographer or studio never delivers. It happened to Utah parents who said they are still waiting on school photos.
Since the pandemic hit back in March, 2020’s economic news has usually been doom and gloom. But a recent report shows even as COVID-19 numbers continue to spike, there is some good economic news to report.