It’s no secret the COVID-19 pandemic has prompted thousands of travelers to cancel flights, but imagine being told that you have to pay a fee if you want a refund.
In the state of Utah, consumer protection leaders said they have also seen a spike in fraud since the COVID pandemic hit. Sadly, if you're a victim, you'll likely never see justice, says Utah Division of Consumer Protection Director Daniel O’Bannon.
The Feds pushed back this year’s tax filing deadline to July 15th after the COVID-19 pandemic surfaced in the United States. Regardless of when it is, tax time will always be a prime time for scammers.
After a turbulent protest in downtown Salt Lake City on Saturday that ended with dozens of arrests, both the mayor and police chief said they suspected instigators came from out of state.
Utah has received hundreds of complaints of price gouging amid the pandemic, but officials have only taken action on four of those cases. Matt Gephardt investigates what constitutes "price gouging" under the state's guidelines?
Officers from Ogden, Roy and the Weber County Sheriff's Office thought they would be searching an empty home for evidence of an illegal marijuana grow. Instead, the suspect fired 31 shots, 17 of which struck officers.
It’s quite possibly the unofficial pastime of the pandemic: TikTok, the wildly popular social video app. But as the KSL Investigators found out, it could be a privacy risk to you and your children.
One year after a shoot-out with officers on State Street resulted in the death of a West Valley City man, the Utah Highway Patrol has completed its internal investigation into the officer-involved critical incident and released two new videos that document the event.
SmileLove, a Utah-based company selling custom teeth alignment treatments by mail, is now the focus of an alert issued by the Better Business Bureau of Northern Nevada and Utah.
The COVID-19 outbreak has become a ripe opportunity for identity thefts. Identities have been compromised in scams involving stimulus checks, jobless benefits, vacation cancellations and much more.
With about 175,000 Utahns filing for unemployment since March 15, the COVID-19 pandemic has left many struggling to pay their mortgages. Many lenders are offering programs to keep homeowners in their homes but there is a key step many have not taken yet – contacting their mortgage companies.
The pace of new claims has eased in recent weeks, but it was so high that KSL has heard from many Utahns struggling to get help from Utah’s unemployment office because they couldn't reach a real, live human being.
Social media companies are trying to keep fraud and price gouging off their websites during the pandemic. But one Utah company told KSL's Matt Gephardt those rules went too far and shut them down while selling a legitimate product.