COVID tests sent over to Catherine Thompson without her asking for them....

Feds warn of evolving scam targeting Medicare users by sending unwanted COVID test kits

KSL Investigators have been hearing from Utahns that COVID-19 test kits are showing up in their mailboxes, out-of-the-blue.
File - Credit cards as seen July 1, 2021, in Orlando, Fla. A low credit score can hurt your ability...

How loopholes in the fine print of credit cards can thwart hopes for rewards points or cash back

The promise of rewards induces lots of folks to sign up for credit cards, but some of those are not getting all the rewards they may think they are.
a woman smiling with a microphone...

Jodi Hildebrandt’s niece reported mistreatment to police in 2010 

New police records obtained by the KSL Investigators reveal Jodi Hildebrandt’s niece reported the licensed mental health counselor to police in 2010 for mistreatment while in her care.
Matt Gephardt investigates a flooding issue at a Herriman home. Builders between different properti...

Homeowner asks Gephardt: Who pays when water from a neighbor’s property causes damage?

A Herriman man was caught in the middle of finger-pointing when water damaged his basement. Who pays when the water comes from a neighbor’s land? Matt Gephardt finds answers.
The True Health logo on its former offices. (KSL TV)...

Owners of Utah neuropathy clinic surrender Utah nursing licenses

Utah neuropathy clinic True Health was effectively shuttered for allegations of fraud. Now, the owners are no longer allowed to practice in the state. Matt Gephardt explains what’s next for patients.
a meeting of men and women at a table...

‘This process is not working’: Utahns frustrated with state review of crime victim complaints

After exhausting all avenues for justice, Utah women say they faced more confusion and bureaucracy from the one place they thought would help them: Utah's Council on Victims of Crime.
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Many cases, few prosecutions: KSL Investigators examine Utah’s ‘second look’ review of rape cases

The KSL Investigators examine a unique process designed to give Utah’s victims of crime a second shot at seeking justice. The state law, HB281, passed in 2019 with broad support. Dozens of accusers have sought reviews of uncharged sexual assault cases.
The VacationBuilder sign saying they moved to remote offices....

Utah-based tour operator files for bankruptcy: what’s next for those owed money for cancelled tours?

A Utah-based travel company abruptly canceled overseas tours of many viewers without offering refunds. Now, that company has filed for bankruptcy protection. So, what happens next?
What you need to know about car insurance for college students...

Gephardt Busts Inflation: What you need to know about car insurance for college students

Goodbye to sleeping in, summer tans, and over-worn flip flops. Heading off to college means changes to routines and maybe car insurance.
a woman smiling with a microphone...

Utah Division of Professional Licensing looks to take action on Jodi Hildebrandt’s credentials

A Utah mental health counselor — Jodi Hildebrandt — arrested and charged with aggravated child abuse last week could be granted pretrial release as soon as Friday, and her license to practice is still active.
Get Gephardt Investigates: Patients paying too much for lab work after telehealth visits...

Get Gephardt Investigates: Patients paying too much for lab work after telehealth visits

Telehealth is massively expanding, making it easier for people to connect with medical care.
The home where Ruby Franke and her children were visited multiple times by police after calls from ...

Concerns about Ruby Franke’s children reported to police, DCFS more than a year ago

Police records newly obtained by the KSL Investigators reveal authorities responded to Ruby Franke’s home several times during the last year.
FILE - Cars for sale line the road at a used auto dealership in Philadelphia, Thursday, Sept. 29, 2...

Car prices coming back to Earth. Is now a good time to buy?

Two years ago, car dealers had very limited inventory. It left customers with few options and often having to pay more. Where are we at now?
Man stands in a speeding boat...

Boat Exhaust: Be aware of this silent killer

Carbon monoxide poisoning may be rare on Utah waterways, but the potential risk can be deadly.
FILE - Packages are seen stacked on the doorstep of a residence, Wednesday, Oct. 27, 2021, in Upper...

Gephardt Busts Inflation: Nearly half of consumers say they’re overspending on delivery services

As Americans struggle with inflation squeezing their wallets, the cost many pay for the convenience of delivery may be surprising.
How the S in HTTPS protects you. (KSL TV)...

How the S in HTTPS protects you online

What makes you feel secure - a locked front door? An armed home alarm system? An attack cat? How about the letter S?
Utah Department of Human Services, Utah’s Division of Child and Family Services. (FILE)...

Drug testing doubt: Utah’s child welfare agency shares results of internal audit

Utah’s child welfare agency has released the results of an audit into drug testing related complaints that was conducted in response to questions from the KSL Investigators.
Dominion Energy customers are seeing a jump in gas bills (KSL TV)...

Utahns question large increases in natural gas bills

Summer isn’t usually a time for high natural gas bills, but many reached out asking Matt Gephardt to investigate their double-digit increases.
Lagoon Amusement Park's Primordial has earned national recognition. (KSL TV)...

Where is Primordial? Lagoon’s hottest ride yet to open

Lagoon promised its newest attraction would open this year. With just nine weekends before the season is over, one woman asked Matt Gephardt to investigate: where’s Primordial?
Many car washes post signs warning customers of their responsibility when damage occurs. Contract a...

Who’s on the hook if your car gets damaged in a car wash?

A Bountiful man believes the business should foot the repair bill for his vehicle. But they pointed him to a sign warning they would not be responsible. Matt Gephardt examines the enforceability of disclaimer signs.
A girl examines her lost tooth....

Even the tooth fairy can’t escape inflation

Explore the impact of tooth fairy inflation trend on tooth values. From cents to dollars, discover predictions for the future.
Small jelly business...

How uncertainty in the economy can fuel the entrepreneurial spirit

Entrepreneurs in Utah and around the country are forging ahead in this somewhat murky economy.
pole sticking out of cement with screws sticking out of cement too...

All-Courts closes business; what now for customers?

An athletic court construction company shut its doors, leaving dozens of customers without their courts or their money. Matt Gephardt looks into what their options are for recouping costs.
A screenshot of Salt Lake City police engaging with Nykon Brandon. (Salt Lake City Police)...

One year on, still no ruling from DA on deaths of 2 Utahns held facedown in handcuffs

The KSL Investigators examine deaths of Utahns who died after being pinned facedown in police custody and why Salt Lake County’s top prosecutor says these sorts of investigations take time.

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