The tough economy of the past year turned many Americans into saving machines. Now that the pandemic seems to be easing its grip, more consumer are ready to spend, and that has financial experts concerned.
One Utah woman was paying the premiums on her life insurance policy, so why did the insurance company tell her family the policy was no good after she passed away?
If you have a teenager in your house, you probably know all too well how they are just itching to drive. While that is hard enough on your nerves, insuring a teen driver will certainly be hard on your wallet, but there are some things parents can do to keep the damage to their budget from being declared a total loss.
Joe Valdez died in 2019 after a long battle with a chronic lung condition. But it was his battle decades ago during the war in Vietnam that earned Joe's family a special benefit: the federal government would pay for his funeral.
Facebook said it fixed a technical glitch that allowed hackers to steal information on 533 million users a year and a half ago. The data leak came to light recently when someone posted personal data of those hundreds of millions of people on a widely used online forum for hackers. Users may have to deal with the fallout for some time to come.
Imagine not being able to sell or refinance your home over a debt that you do not owe. That's what happened to a West Valley City woman, who only learned a lien was on her house when she tried to refinance.
In this tough pandemic economy, a lot of Utahns have been looking for any extra cash. Well, if you bought a home with a loan backed by the Federal Housing Administration (FHA), and you sold or refinanced it, there is a good chance the government owes you money.
Many companies have moved all their customer service support inside their apps, forgoing traditional phone helpdesks. When one man found himself locked out of his account and unable to get a resolution, he called KSL Consumer Investigator Matt Gephardt for help.
If there’s fraud on your Amazon account, you might expect it to be shut down while the hacker is purged. But an Eden man said Amazon said he can’t get his account back unless he paid for the fraudster’s purchases.
If it feels like your phone is just getting flooded with tons of annoying texts, you are not alone. Countless Utahns are getting scam, spam, and phishing texts daily.
Here in Utah, we have several license plate options including the skier, the arch, the flag, and a whole slew of special plates that come with a special fee.
As COVID-19 vaccines open to more Utahns, some have written to the KSL Investigators wondering if their boss can fire them if they refuse to take it. The answer isn't black and white.
Road trips became cool again - no small thanks to the pandemic – and rental cars have become a staple in the great summer vacation. If you rent a car, do you need the rental insurance the desk agent strongly recommends?
When Jacob Ward's daughter needed dental surgery, he asked Primary Children’s Hospital how much it was going to cost. He was told $2,000, which he paid upfront.
Throughout the past year, we have been reporting on an eviction crisis: renters who lost their jobs have faced losing their homes too. Now, some frightening new numbers show homeowners are also worried about making their housing payments.
After a year of canceled travel plans, people are antsy to catch up on their missed getaways. If you count yourself as someone who is ready to get away, you’re far from being alone.
The tax refund season is upon us and it's a busy season for used car lots - maybe more so this year with new stimulus checks rolling out to Utahns. While there were fewer crashes last year because of the pandemic, millions of damaged cars are still on the roads or on the lots.
Nearly a year after our first report, KSL Investigator Matt Gephardt revisits SmileLove’s plea for jilted customers to “wait a little longer.” What he found is more complaints and financial troubles.
Uber, Lyft and similar companies have had it especially rough during the COVID-19 pandemic. But while their industry lost billions over the past year, another industry is picking up the slack - car rentals.
