KSL Investigates - KSLTV.com

Delta Mistake Bumps Non-Stop Travelers To Flights With Layovers

Travelers who were booked on non-stop flights from Salt Lake City to various Hawaiian Islands were frustrated over the weekend after their travel time nearly doubled because they had been bumped to a flight with a layover.
Boaters Say Fees Going Up, Quality Going Down At Pineview Reservoir

Several boaters contacted KSL, saying while the annual rate at a popular reservoir keeps going up, the quality is getting “worse and worse.” So how is the money being spent? The KSL Investigators get answers.
Gephardt: When You Should Book Your Flight For The Best Deal

Finding that sweet spot in booking a flight so that you're getting the best possible bang for your buck may seem more like an art than science. There is real data revealing some do’s and some don’ts about the best and worst times to book flights.
Scammers Phish For Personal Data By Targeting Utah Drivers

The folks who issue driver licenses to Utahns have a bit of a chip on their shoulders, but it is a forgivable one: Everybody gets their name wrong! You do not get your licenses from the DMV or the Utah Department of Transportation. They are the state’s Driver’s License Division.
How Quickly Hackers Access, Use Your Personal Data Following A Data Breach

You might already know that when personal information gets compromised in a data breach, it often ends up on the dark web where hackers can access it and use it. But do you know how quickly the cyber criminals can reach your data once it hits the dark web?

Why The Shift To Home Cooking Might Outlast The Pandemic

At its onset, the pandemic forced many of us to fix our own meals at home. Now, many restaurants are largely back in the swing of things, but new data suggests many customers are not about to drop home-cooked meals to come back.
Gephardt: Shoppers Using Credit Cards Again After A Year Of Paying Down Debt

During the pandemic, millions of Americans picked up the habit of paying down their credit cards. Now that the economy is opening up, people are using their plastic again.
Gephardt: Ammo Delivery Delays Frustrate KSL-TV Viewers

If you pay for something, you expect to get it. Instead, the call came to KSL Consumer Investigator Matt Gephardt from a Casper, Wyoming family after a product they ordered from the Beehive State never showed up.
Scam Texts Hit Utah As Confusion Over Economic Recovery Payments Continues

There have been a lot of programs and lots of stimulus money aimed at helping people get back on their feet post-pandemic. It has left many people confused — and that confusion is playing into the hands of scammers.
Selling A Vehicle? Gephardt Reveals Common Misstep That Could Leave You In A Legal Lurch

There is an important step that a lot of sellers may not know about and if you miss it, it could leave you owing somebody else's bill.