If you donate money to an organization that uses .org in its web address, is your money really going to a charity? As the KSL Investigators found, that depends.
Merchants have been required to install chip-and-pin credit card terminals nearly everywhere to help keep identity thieves from getting ahold of our debit and credit card info.
COVID-19 has changed the way Americans shop, as they look for ways to avoid interacting with other people. Many companies are developing methods of contactless payments to meet the growing demand.
With Christmas on the horizon, some Utahns may be thinking about heading out on the road again. COVID-19 precautions aside, there could be a deadly risk sitting inside your car's steering wheel – a faulty airbag.
A Pleasant Grove man dying of cancer is facing another battle: he’s losing his home even though he can pay the rent. And housing advocates say Utah’s tenant law is not on his side.
Shopping for toys this holiday? Not all batteries are equal. Matt Gephardt puts the three most common types to the test, so you know which ones to buy for the most fun on Christmas morning.
The pandemic means online shopping is anticipated to be at an all-time high for the holidays. KSL's Matt Gephardt looks at how early you’ll need to ship those presents so they arrive before Christmas.
Many businesses pay for business interruption insurance that is supposed to kick in if they must close their doors. But many insurance companies have been refusing to pay claims.
People going into debt during holidays certainly isn’t anything new. But with a raging pandemic and economic uncertainty, will it be harder than usual for folks to climb back out of the hole?
What if you sold something on eBay, then learn you must wait six months to get your money? When it happened to a West Valley man, he contacted the KSL Investigators.
Imagine being told you must pay hundreds of dollars to return something that never worked. It happened to a Salt Lake City woman. When the company refused to budge, she called KSL Consumer Investigator Matt Gephardt.
Imagine paying for those school pictures, but then the photographer or studio never delivers. It happened to Utah parents who said they are still waiting on school photos.
Since the pandemic hit back in March, 2020’s economic news has usually been doom and gloom. But a recent report shows even as COVID-19 numbers continue to spike, there is some good economic news to report.
As Americans await the results in several key races, including President of the United States, cyber thieves are trying to capitalize with emails laden with malware.
Lawmakers on both sides of the aisle cried foul this week at attack ads they say were false. KSL Investigator Matt Gephardt looks at what happens if a candidate or party lies in their ads.
In order to keep elections fair and safe, lawmakers and health officials have implemented a number of rules about what you can and cannot wear to vote in person at a polling place. But the KSL investigators found that the rules are not always enforced.