CONSUMER

Hackers take over Utah man’s Facebook, scam buyers into fake Taylor Swift tickets

Aug 2, 2023, 9:53 AM | Updated: 10:15 am

BOUNTIFUL, Utah — Scammers are taking advantage of the Taylor Swift frenzy, hacking Facebook accounts and attempting to sell fake concert tickets.

Bountiful resident Morgan Treft said after buying tickets through a third party for the pop star’s Seattle concert, she did not think twice about buying tickets from a person posting on a local Facebook group. She started messaging the person via Facebook Messenger.

“I found this, you know, what I suppose was a local person that was selling their tickets and I said, ‘Hey what do you want for your tickets?’ and he told me the price,” Treft said. “I said, “OK, I am willing to buy all four of your tickets that you have for sale.’”

Treft agreed to purchase four tickets at $500 apiece. She followed the man’s instructions and sent the payment over via Venmo to the man’s partner. The person then asked for $400 extra for a “Ticketmaster transfer fee” and that is when Treft knew something was wrong.

“My heart dropped and I thought I’d been scammed,” she said.

After about a day the person stopped responding to Treft, and the electronic tickets never showed up. Treft said her payment was covered by Venmo’s Purchase Protection but has yet to receive her money back.

She decided to take action, went back to the Bountiful man’s Facebook page and messaged his wife, who was tagged on his account.

“I reached out to her and asked, “Is your husband selling Taylor Swift tickets?” she said.

She quickly got a response saying that her husband’s Facebook has been hacked for months and that the person behind his account was a scammer running this same con on others.

“I am not selling Taylor Swift tickets,” said the real Kory Jasperson. “After I was hacked, I asked Facebook to send a password reset and it showed me like the last little bit of an email which was not my email account.”

Jasperson believes the hacker changed the account’s email twice, wiping out his original email address and leaving him without a way of getting back into his account. He said the scammer has posted about selling Taylor Swift tickets to multiple Facebook groups he was a part of. Jasperson has since set up a second account to monitor the hacker.

“I’ve seen lots of individuals respond to the posts and say, ‘Oh I’m interested in these tickets’ or ‘I’ve PM’d you,’” he said. “I am almost assured there are multiple people who have and will continue to be scammed if Facebook doesn’t do anything.”

Jasperson has reached out to Facebook multiple times to report the issue, but it has yet to be resolved. He has also had friends and family report his account and is actively contacting the local Utah groups where he has seen these fraudulent posts.

KSL reached out to Facebook about Jasperson’s case but has yet to receive a response.

Treft hopes sharing her experience will prevent this from happening to others.

“Really do your research, really do your homework. If you feel like something is off, do not send the money,” she said.

The KSL Investigators have reported on this problem before: Facebook offers no easy way to try and reclaim your account. But they found something you can do, click here for tips.

KSL 5 TV Live

Consumer

The Soup Kitchen, a restaurant in Salt Lake City, was passed down to Stuart Aikten by his father. A...

Brianna Chavez

The Soup Kitchen owner wants to sell restaurant; employee hoping to raise funds to make offer to buy

The owner of a Salt Lake City restaurant who carried the business from his father is looking to pass the business down to a friend. But it isn't proving easy.

2 hours ago

Kansas City Chiefs tight end Travis Kelce's cereal is starting to hit the shelves in the metro area...

Nick Sloan, KMBC via CNN

Kelce Cereal: Travis Kelce and Jason Kelce’s cereal hits the shelves in Kansas City

Kansas City Chiefs tight end Travis Kelce's cereal is starting to hit the shelves in the metro area.

6 hours ago

COLMA, CA - JULY 25:  The General Motors logo is displayed on a car a Chevrolet dealership on July ...

Associated Press

GM recalling more than 449,000 SUVs, pickups due to issue with low brake fluid warning light

General Motors is recalling more than 449,000 of its SUVs and pickup trucks because the electronic brake control module software may fail to display a warning light when a loss of brake fluid takes place.

13 hours ago

Roody Salvatore and two employees stayed busy inside the Makaya Caters food truck, cooking up Haiti...

Lauren Steinbrecher

Haitian food truck owner grateful for community support after presidential debate sparked hate

A Haitian food truck owner is thanking the community for an outpouring of support, after describing being the target of hate and experiencing a huge drop in business following a national controversy born out of the presidential debate.

13 hours ago

Some researchers who study alcohol use say states should restrict the sale of nonalcoholic drinks t...

Brenda Goodman, CNN

Some experts are calling for age restrictions on the sale of nonalcoholic drinks. Here’s why

They won’t get you buzzed, but some experts say low-alcohol and alcohol-free beers and mocktails shouldn’t be sold to minors, and they’re calling for laws that curb underage sales to kids and teens.

14 hours ago

A row of Farmington houses as residents begin to consider different ways to increase homeownership....

Daniel Woodruff

Utah city tries ‘out-of-the-box’ approach to address housing crisis

Amid all the talk about housing affordability and the need to increase supply, one city in northern Utah is trying a different way to make a dent in the problem.

22 hours ago

Sponsored Articles

family having fun at home...

Lighting Design

How lighting impacts your mood

From color temperature to lighting saturation, we tackle how different lighting design setups can impact your day-to-day mood.

Laptops in a modern technology store. Department of computers in the electronics store. Choosing a ...

PC Laptops

How to choose the best laptop for college students

Finding the right laptop for college students can be hard, but with this guide we break down what to look for so you can find the best one.

young male technician is repairing a printer at office...

Les Olson

Unraveling the dilemma between leasing and buying office technology

Carefully weigh these pros and cons to make an informed decision that best suits your business growth and day-to-day operation. 

A kitchen in a modern farmhouse....

Lighting Design

A room-by-room lighting guide for your home

Bookmark this room-by-room lighting guide whenever you decide to upgrade your lighting or style a new home.

Photo courtesy of Artists of Ballet West...

Ballet West

The rising demand for ballet tickets: why they’re harder to get

Ballet West’s box office is experiencing demand they’ve never seen before, leaving many interested patrons unable to secure tickets they want.

Electrician repairing ceiling fan with lamps indoors...

Lighting Design

Stay cool this summer with ceiling fans

When used correctly, ceiling fans help circulate cool and warm air. They can also help you save on utilities.

Hackers take over Utah man’s Facebook, scam buyers into fake Taylor Swift tickets