An ICU stay is not cheap, but some have been lucky enough that their COVID treatment has been covered 100%. As KSL Investigator Matt Gephardt found out, that’s about to change.
Gift cards tend to show up at the top of major surveys of people asked what they want for Christmas or other special occasions, but new data from Bankrate shows most of us don't use them. The KSL Investigators explore why.
At KSL-TV, we’ve been building a name you can trust for over 72 years. Unfortunately, scammers are now using our name to trick people into answering their phones.
Retailers are expecting parents to spend more than $37 billion this year on everything from glue sticks to laptops - a record amount, according to the National Retail Federation.
Call it telehealth, telemedicine or even eHealth, online visits with doctors, nurses and other healthcare professionals exploded in popularity during the pandemic. Unfortunately, the side effect is a new and booming revenue stream for fraudsters.
Last year, America's travel sector took an abrupt nosedive. Today, airport terminals are packed with vacationers again, and travel credit cards are jumping on that rebound with a huge spike in sign-up bonuses and rewards. But are they worth it?
Many people have travel horror stories — they are a common component of travel. But this summer, travel complaints have exploded. KSL Investigator Matt Gephardt has been looking into what's behind the sharp spike.
It's an aggressive phone call: pay now or lose power. It scared a West Valley City woman into quickly reaching for her debit card, only to discover too late that she'd been ripped off by an impostor.
A couple discovered their children spent thousands on an app. Even though the charges were unauthorized, they were stuck with the bill. KSL's Matt Gephardt investigates the policies you need to know to prevent this from happening to you.
When you're on the go or just too exhausted to prep food, those pre-packaged meals at the grocery store are a pretty attractive option. But what should you weigh to determine if paying more to make our lives a little easier is worth it?
As Utahns dig out from the mud and muck following Sunday's heavy storm, it begs the question: who is going to pay for it all? It is a sad reality that, unfortunately, a lot of homeowners don't realize until it's too late — flood damage isn't part of their home insurance coverage.
Digital menus are popping up at many Utah restaurants. Along with the convenience – security experts say there are some potential pitfalls you should know about.
Travelers who were booked on non-stop flights from Salt Lake City to various Hawaiian Islands were frustrated over the weekend after their travel time nearly doubled because they had been bumped to a flight with a layover.
Finding that sweet spot in booking a flight so that you're getting the best possible bang for your buck may seem more like an art than science. There is real data revealing some do’s and some don’ts about the best and worst times to book flights.
The folks who issue driver licenses to Utahns have a bit of a chip on their shoulders, but it is a forgivable one: Everybody gets their name wrong! You do not get your licenses from the DMV or the Utah Department of Transportation. They are the state’s Driver’s License Division.
You might already know that when personal information gets compromised in a data breach, it often ends up on the dark web where hackers can access it and use it. But do you know how quickly the cyber criminals can reach your data once it hits the dark web?
At its onset, the pandemic forced many of us to fix our own meals at home. Now, many restaurants are largely back in the swing of things, but new data suggests many customers are not about to drop home-cooked meals to come back.
During the pandemic, millions of Americans picked up the habit of paying down their credit cards. Now that the economy is opening up, people are using their plastic again.
If you pay for something, you expect to get it. Instead, the call came to KSL Consumer Investigator Matt Gephardt from a Casper, Wyoming family after a product they ordered from the Beehive State never showed up.
There have been a lot of programs and lots of stimulus money aimed at helping people get back on their feet post-pandemic. It has left many people confused — and that confusion is playing into the hands of scammers.
