Americans are using their credit cards more often as the economy opens....

Gephardt Busts Inflation: Stacking rewards to save more

Apps and loyalty programs are important marketing tools for companies - that can pay off for you.
Tiffani Fergeson talks about sobriety at her home in Clearfield. Credit: Tanner Siegworth, KSL-TV....

Did ‘poison pill’ in state’s opioid settlement leave money on the table for one Utah county?

More than $266 million from Johnson & Johnson and three major drug distributors will flow to Utah under a settlement resolving claims they fueled the opioid epidemic. But as the KSL Investigators have learned, one critic fears the state’s strategy ultimately cost us millions.
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Many Utah schools weren’t built with security threats in mind, but renovations are costly

In one Utah school district, some security-related construction projects have fallen behind schedule.
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Thousands complain of water waste – but how is it enforced?

Lots of people are not afraid to call out water wasters. But are those complaints to water officials investigated? And does anything happen to stop the waste? KSL Investigator Matt Gephardt went fishing for answers.
FILE (Photo by Sean Gallup/Getty Images)...

Phone spam and scams: how location makes a difference

The website Time2play, which has been investigating junks calls, agreed to share their data with the KSL Investigators.
GAS RECORD (Credit: KSL TV)...

Gephardt Busts Inflation: Gas prices reach a record high, again, but you can still save money.

Gas prices across the country have never been higher, but KSL Investigates looks into how you can still save some money.
Edgar Dworsky of Consumer World shows Gatorade has recently shrunk their 32-ounce bottle down to 28...

Gephardt Busts Inflation: ‘Shrinkflation’ emerges as prices climb

You have seen supermarket prices shoot up over the last several months, but does it also seem like the packaging is shrinking? It is not your imagination. It is called shrinkflation – getting less product but paying the same price.
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Tracking Transparency: Why some Utah lawmakers use private email accounts for government business

Are Utah’s lawmakers skirting transparency? The KSL Investigators surveyed legislators to find out why some prefer to use private accounts and devices to do public business.
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Business takes your money then abruptly shuts down; now what?

Imagine paying a deposit for expensive furniture, only to have the company vanish before you get your stuff. It has become a familiar experience for several Utahns who bought furniture from a Bluffdale store.
Several regulators – foreign and domestic – are cracking down on repair restrictions imposed by...

Repair or replace: The shortening lifespan of consumer goods

As the adage goes, stuff just isn't made the way it used to be. KSL Consumer Investigator Matt Gephardt found there is some powerful evidence it’s true.
FILE PHOTO of workers (Adobe)...

4-day workweek gaining momentum; why employers are smitten with idea

SALT LAKE CITY — While it may sound like the beginning of the end for a company, that work-life balance has some companies saying they wish they had made the switch to a four-day workweek a long time ago. Bosses have tried increasing pay, increasing benefits and increasing flexibility with work-from-home opportunities. But none of […]
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Locked out: Fishermen upset by new gate at Pineview Reservoir

Unlike years past, something stood in the way of the fishermen: A newly installed gate at the popular Port Ramp boat launch area.  
Jason-Paul Delue tells KSL's Matt Gephardt that he discovered the power company had installed a dev...

Orem man says power company installed remote switch to limit his A/C without his permission

For years, Rocky Mountain Power has installed switches on A/C units that allows it to remotely toggle off the air conditioning to save energy during heat waves. It has always been a voluntary thing, but an Orem man says one was installed on his A/C unit without his permission.
A security camera keeps an eye on a Utah gym. (KSL TV)...

Think that security camera at the gym will help catch a crook? Think again

Your stuff gets stolen at the gym. No worries, they have security cameras you can look at, right? KSL Investigators found those cameras may be giving a false sense of security.
FILE - Credit and deposit cards on a computer keyboard. Electronic commerce, business. Online shopp...

Gephardt Busts Inflation: How balance transfer credit cards can help you climb out of debt

Being in debt is stressful enough, let alone in times of rising inflation. But experts say one of the most powerful tools out there for controlling debt is not being used by people in debt over some common misconceptions.
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More than 1/3 Americans don’t have retirement; here’s how to start

New data shows many of us are falling short on retirement savings. So, we asked KSL Consumer Investigator Matt Gephardt how we can get the ball rolling.
Cutting out a catalytic converter from underneath a car using a battery-operated saw can be done in...

Putting the brakes on catalytic converter theft: Matt Gephardt tests some deterrents

With catalytic converter thefts on the rise, the KSL Investigators put three devices to the test to see how well they would deter a would-be thief.
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Gephardt Busts Inflation: How to persuade your landlord to lower your rent

It is a familiar refrain heard in Utah: The cost of renting a place to live is going through the roof. It is certainly something you do not have to tell renters. They are very aware of that fact.
Mousetrap and bitcoin coin. Cryptocurrency scam or fraud concept. (Adobe Stock)...

Cryptocurrency investment scams are skyrocketing though social media

When a South Dakota woman found herself out more than $10,000 because of a cryptocurrency scheme, she contacted the KSL Investigators because she wants others to know about it and hopefully avoid a similar situation.
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Victims losing ‘memories’ when their social media is hacked

From streaming to social media, many are using Facebook or Instagram to keep and share their precious photos. But as KSL Investigator Matt Gephardt has learned, relying on social media to store our valuable photos could set us up for a major heartbreak.
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Synthetic identity fraud: The bad guys are now creating identities instead of stealing them

Identity theft remains one of the top financial crimes in the world, but now, crooks have figured out a new fraud by combining both real and fake personal information to create a new identity. 
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Gephardt Busts Inflation: New car prices are dropping, but still well over pre-pandemic level

Between quarantine measures, chip shortages, supply chain issues, and essential parts manufactured in war-torn parts of the world, car prices have skyrocketed.
David Martinez received this receipt after he paid his May rent the first time. (KSL TV)...

Despite proof, tenant who double paid rent can’t get refund

With rents on the rise, who can afford to double pay for one month’s rent? One man paid when he was pressured to do so or be evicted. Now he’s fighting to get that duplicate payment refunded.
FILE PHOTO (Justin Sullivan/Getty Images)...

Gephardt Busts Inflation: Are branded gas station credit cards the best way to bring the price down?

One way to bring down the price of gas is with a gas station credit card. Most offer some sort of flat discount between $0.05 and $0.10 per gallon. But is that the best way to go?

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