Matt Gephardt
Get Gephardt: What’s fueling the dramatic increases in auto insurance premiums?
If you were in a car crash, you would expect your insurance rates to go up. But the call came to Get Gephardt. from a St. George woman who says her rate skyrocketed, even though she's been a perfect driver.2 months ago
Stopping America’s top scam: imposter fraud
According to data from the Federal Trade Commission, imposter fraud scams are the top fraud category, with reported losses of $2.7 billion.2 months ago
Get Gephardt helps Utahn stuck in billing squabble between her insurance and her hospital
Brandy Durrant had foot surgery last August. The procedure should have gotten her to her insurance’s out-of-pocket max for deductibles, co-pays and costs for in-network services. But there’s a glitch and turns out, it’s a big one.2 months ago
The added cybersecurity risks of watching free streams of Oscar-nominated movies
This weekend's Academy Awards show has boosted demand for many of its nominated films. The continually increasing prices of streaming services – Apple, Amazon Prime, Disney+, Netflix and others raised their costs last October – is pushing many folks to look for ways to watch these films for free. But cybersecurity experts warn searching for free streams can get way more costly.2 months ago
Get Gephardt helps homeowner being charged two bills for one security system
Billing for a previous home initially stopped when she sold it, but when she got a new security system from the same provider for her new place a year later it started billing for both.2 months ago
Get Gephardt helps Google Fiber customer get her internet fixed after customer service calls go nowhere
When a Salt Lake City woman's internet connection went down, and she couldn't get a straight answer as to when it would be back up, she decided to Get Gephardt.2 months ago
Get Gephardt helps retiree deadlocked with Social Security over lost birth certificate
The United States has been home for Hung Tran nearly 50 years. He came here as a refugee fleeing war-torn Vietnam in 1975.2 months ago
Utah family says their bank refuses to reimburse fraudulent charges
A Taylorsville family says a hacker drained thousands of dollars out of their bank accounts and left them overdrawn by tens of thousands more. They thought federal banking rules protected them, but they say their bank has refused to reimburse them for those losses.2 months ago
Get Gephardt: Homeowners ask why authorities can’t shut down an unlicensed contractor
Two Salt Lake County homeowners hired and paid someone to build decks for their homes but say he left the jobs unfinished. Turns out, he’s been cited by the state for not having a contractor’s license before.2 months ago
Get Gephardt: Ticketmaster seizes back purchased seats
Imagine buying tickets to a show, then having the seller refuse to give them to you. That’s what happened to a Utah woman, when she got a refund she didn’t ask for.2 months ago
Unmasking the fast-moving pig-butchering scam hitting Utah
Pig-butchering is a devastating combination of romance and crypto scams, and it’s taking Utahns for all their worth.2 months ago
Utah’s lemon law: Why the rules could leave you in a financial squeeze
Golf carts, side-by-sides and other recreational vehicles can cost well over $10,000. But if you end up with a lemon, Utah’s law may leave you with a sour taste in your mouth.2 months ago
Using AI to tackle your debt
We've seen the power of artificial intelligence used to help navigate all sorts of complex problems: Medicine, education, customer service among many others. Well, it doesn’t get much more complex than Americans grappling with debt.3 months ago
People hate tipping before they’re served, but does it affect the quality of service?
Should you reward service that hasn’t happened yet? Matt Gephardt digs into the new push to receive a gratuity before any work is done.3 months ago
What you need to know about medical credit cards
Many Utahns struggle affording the rising costs of health care, even those with health insurance.3 months ago
More people are leasing new cars but does it make sense for you?
Sticker shock is nearly universal for anyone looking for a new car and that has many drivers considering leasing their next car. But is it the right option for you?3 months ago
Get Gephardt: Utah County man wants cell phone company to stop assigning his number to others
A Utah County man says old mobile provider has assigned his number to someone else 13 times and counting. So, he decided to Get Gephardt.3 months ago
The scoop on snow shovels: Putting the latest options to the test
The KSL Investigators test various types of snow shovels to see which one will save you time, money, and some back pain.3 months ago
Hidden-city flying can save you money on your airfare, but it comes with big risks
Some passengers are using a controversial strategy to save money on flights by booking a long flight with layovers, but then deliberately skip the last leg of their journey. It can save hundreds of dollars for fliers, but it can also mean big consequences from the airlines.3 months ago
As companies abandon phones, customers are being mis-connected
Get Gephardt has reported that customers don't always find the correct phone numbers online for a business3 months ago
Why Utahns struggle more than most of the nation with their credit card bills
Utahns are struggling more than most to pay their credit card bills on time.3 months ago
Your rights when a company won’t refund you for a product with a money-back guarantee
Marlow Springer knows there's a better way to watch his favorite KSL programming, or at least a better way to hear it since the TV’s factory speakers leave much to be desired.3 months ago
How a little-known insurance report can save homebuyers thousands
You've heard the phrase, “If these walls could talk.” Boy, wouldn't it be nice if it was that easy when you're buying a home that its walls could tell you what they’ve been through?3 months ago
