LOCAL NEWS

Salt Lake police report better response times for calls in January

Feb 2, 2022, 1:47 PM | Updated: 1:58 pm
FILE -- SLCPD reports its response times for January 2022 are better than a month prior. (SLCPD)...
FILE -- SLCPD reports its response times for January 2022 are better than a month prior. (SLCPD)
(SLCPD)

SALT LAKE CITY — Salt Lake City Police Department said it has improved its response times so far in 2022 when compared with the summer months of last year.

SLCPD also said it improved response times when January 2022 is compared with January 2021 and last month against December of last year, while taking “nearly 10,000 calls for service.”

The January 2022 response time calls are divided into tiers — priority 1, 2 and 3 — with response times recorded for each of the three categories, as well as overall averages.

“Response times are a critical component to the work we do and the service we provide each day. There are many factors that go into response times, including staffing, call volume and call types,” Chief Mike Brown said. He also said the 10,000 calls for the month shows it was a busy month for officers.

“That’s higher than we were last year during the same. This means our officers are fielding more calls and they’re getting to these calls faster while never sacrificing their professionalism and commitment to the job.”

SLCPD highlighted that its January numbers were a 33 second improvement for Priority 1 calls from December and a 7 minute 21 second improvement from August 2021, the longest response month in the last 12. In the year-long chart the department released, warmer months had slower response times. August was the slowest response for top-priority calls at 17 minutes 34 seconds while the longest responses across all three categories was last September with an average over an hour per call at 1:02:36.

Salt Lake City PD response times as reported by the agency in Feb. 2022. (SLCPD)

Priority 2 calls took the longest for SLCPD offers to respond to in October last year with a 25 minute 16 second wait on average. Priority 3 responses were longest in September with an average close to two hours at 1:40:37. The chart suggests that after SLCPD’s Priority 1 average was 17:34 in August, it lowered that to 14:14 the following month while Priority 2 and 3 calls increased to highs for the year.

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Salt Lake police report better response times for calls in January