Ogden Veteran Says Mail Delays Causing Prescriptions To Arrive Late

Aug 14, 2020, 10:42 PM | Updated: 11:34 pm

OGDEN, Utah – The financial crisis the U.S. Postal Service is facing is also impacting U.S. veterans, delaying mail-order prescriptions for thousands across the country.

Katie Matheson’s husband gets his prescription medication for chronic pain through the mail.

“My husband is a disabled vet. He gets his care through the Salt Lake City VA and it comes through the U.S. Postal Service,” said Matheson, who spoke on behalf of her husband.

The VA fills about 80% of veteran prescriptions by mail, which means deliveries to about 330,000 veterans a day.

However, they were both concerned when the shipment that normally takes two days to get to their Ogden home still wasn’t there on day nine.

“Alarm bells went off in my head because I know things are going on where mail is delayed with the U.S. Postal Service right now,” said Matheson.

So, she posted a few tweets about it on social media, did some research and found out they’re not alone.

“This is a thing that a lot of people are really experiencing right now,” she said. “It’s veterans, its seniors, and it’s folks, particularly in rural areas, that may have an issue getting their medications in time.”

Matheson thinks it’s political with recent policy changes creating mail backlogs in postal facilities.

“It shouldn’t be a partisan issue, and frankly, it really isn’t. It’s just recently been made into a partisan issue,” said Matheson. “My husband shouldn’t be a pawn in this game. Nobody should be a pawn in this game.

It has the attention of Congress.

In a statement, Rep. John Curtis said, “Congress should get out of the way and help the USPS succeed, and especially should look at reforms that will allow long-term profitability with safeguards to ensure groups of particular need, such as those receiving medications, living in rural areas, etc., will have reliable service.”

That’s what Matheson wanted to hear, and she’s hoping whatever is going on gets settled soon.

“It’s about our vets, it’s about our disabled vets, it’s about our senior, it’s about our communities,” she said. “It should be a simple fix.”

KSL 5 TV Live

Local News

One of the returning Hill Air Force Base pilots embracing their child....

Alex Cabrero

Hill Air Force Base Fighter Wings return from 3-month deployment to the Middle East

Hill Air Force Base Fighter Wings return from a 3-month mission in the Middle East, helping provide air support in the war against terrorism.

3 hours ago

A portion of 15600 South collapsed into the Malad River. (Jerry Richards/Fielding Fire)...

Michael Houck

Waterline break causes road to collapse near Malad River

A part of a road collapsed into the Malad River in Fielding, Utah, Saturday afternoon.

4 hours ago

Miss Utah USA Noelia Voigt is crowned as Miss USA 2023....

Alex Rees, CNN

Utah’s Noelia Voigt crowned Miss USA 2023

Noelia Voigt of Utah was crowned the new Miss USA in Reno, Nevada, at the culmination of the 2023 pageant at the Grand Sierra Resort on Friday night.

4 hours ago


Angie Denison and Dan Rascon, KSL TV

HOPE: The Tabernacle Choir World Tour

This documentary offers an intimate behind-the-scenes look at the iconic Tabernacle Choir at Temple Square as it embarked on a momentous world tour, with Mexico as its inaugural destination.

7 hours ago

A medical training device shut down checked baggage screening operations at Salt Lake City Internat...

Carter Williams, KSL.com

‘Unusual’ find at Salt Lake City airport prompts brief baggage shutdown, TSA travel reminder

Transportation Security Administration agents working at Salt Lake City International Airport got quite a scare recently, which is now being used as a reminder of how to bring "unusual" items to an airport.

8 hours ago

File - Murray police cars. (Jeffery D. Allred/Deseret News)...

Josh Ellis

One person dead in hit-and-run crash in Murray

Police are searching for a driver who hit and killed a pedestrian before fleeing the scene Friday night.

10 hours ago

Sponsored Articles

Design mockup half in white and half in color of luxury house interior with open plan living room a...

Lighting Design

Lighting Design 101: Learn the Basics

These lighting design basics will help you when designing your home, so you can meet both practical and aesthetic needs.

an antler with large horns int he wilderness...

Three Bear Lodge

Yellowstone in the Fall: A Wildlife Spectacle Worth Witnessing

While most people travel to this park in the summer, late fall in Yellowstone provides a wealth of highlights to make a memorable experience.

a diverse group of students raising their hands in a classroom...

Little Orchard Preschool

6 Benefits of Preschool for Kids

Some of the benefits of preschool for kids include developing independence, curiosity, and learning more about the world.

rodeo contestant on a saddle bronc...


Get Ready for the Days of ‘47 Rodeo!

The Days of '47 Rodeo is a series of events everyone in the family can enjoy, with world-class rodeo contestants vying for the gold medal.

Electric LED Lightbulb Change In Light At Home...

Lighting Design

How to Know When to Upgrade Your Lighting

This guide explores indicators that suggest it’s time for a lighting upgrade with tips to make an informed decision when you’re ready to buy. 

Brunette guy in headphones playing games on his desktop computer...

PC Laptops

Looking For a New Computer? Use This Desktop Buying Guide

Choosing a new desktop computer can come with a lot of questions, so we created this desktop buying guide.

Ogden Veteran Says Mail Delays Causing Prescriptions To Arrive Late