KSL INVESTIGATES

Gephardt: Fallen fence finds new support after call to KSL Investigators

Oct 21, 2021, 6:59 PM | Updated: Oct 22, 2021, 11:09 am

LITTLEFIELD, Arizona — When is a fence, not a fence? When it’s laying on the ground.

Vickie Hug said she contracted with St. George company Handy Manny Property Services early in spring 2021 to build a new fence along her property line.

A few months after it was complete, Hug came across an unexpected sight. “I just came out in the yard one day and my fence was just down,” she said.

Hug thought she knew why: the posts weren’t buried deep enough to bear the weight of the fence.

“They were supposed to put it down two to three feet,” she said, showing the posts that had seemed to have been buried less than two feet.

Hug said she called Handy Manny, but couldn’t get help.

“They won’t return my calls and they won’t answer the phone,” she lamented. “They just act like I don’t exist.”

When KSL Investigators called Handy Manny, he picked right up.

Over the phone he told us the issue with Hug’s fence was weather-related. Heavy rain, combined with a different kind of soil, meant they needed to bury the fence posts deeper than other fences they’d built in the past.

The day after our call, Handy Manny went back out to Hug’s property and fixed the posts, this time burying them much deeper.

We found Handy Manny has seven five-star reviews on Google, and could only find one negative review (Hug’s) listed on Yelp.

We verified he is licensed as a handyman in Utah and has a current business license.


Have you experienced something you think just isn’t right? The KSL Investigators want to help. Submit your tip at investigates@ksl.com or 385-707-6153 so we can get working for you.

KSL Investigates

The Black Magic Asphalt logo on documents that were exchanged with El Cholo’s Manuel Jacquez....

Matt Gephardt and Sloan Schrage, KSL TV

Get Gephardt helps man who says contractor turned his payment guarantee into a double payment

The El Cholo Restaurant hired a crew to reseal their parking lot, costing $4,600. Despite promises of a refund, the credit card charge remained, and interest accrued. Here's how the KSL Investigators resolved the issue.

23 hours ago

hands taping up luggage - shipping your luggage...

Matt Gephardt

Can you save money by shipping your luggage instead of checking it?

KSL’s inflation buster Matt Gephardt tests whether shipping your luggage to your destination ahead of your trip can save you time and money.

2 days ago

A list of apps that have subscriptions....

Matt Gephardt

How to spot costly subscription creep and stop it

Subscriptions to streaming services and other apps can start draining the wallet, if you aren't paying attention to price increases.

6 days ago

FILE — Automobile traffic jams Route 93 South, Wednesday, July 14, 2021, in Boston. (AP Photo/Cha...

Daniel Woodruff

Simple ways to fight back against rising insurance costs

It’s one of the most painful parts of inflation right now – rising insurance costs.

6 days ago

You’ve likely noticed a growing number of businesses that have gone completely cashless. When it ...

Matt Gephardt

Businesses are passing their credit card fees onto customers, what can you do?

You’ve likely noticed a growing number of businesses that have gone completely cashless. When it comes time to pay, it’ll involve a tap, swipe or maybe a click on an app. It's a phenomenon that is contributing to the price we pay for goods and services.

7 days ago

Summer travel is about to take flight. That means a whole lot of points and miles being used and ea...

Matt Gephardt and Sloan Schrage

Thieves are going after your frequent flier mileage: how you can safeguard those miles and points

Summer travel is about to take flight. That means a whole lot of points and miles being used and earned, and cybercriminals know it.

8 days ago

Sponsored Articles

Side view at diverse group of children sitting in row at school classroom and using laptops...

PC Laptops

5 Internet Safety Tips for Kids

Read these tips about internet safety for kids so that your children can use this tool for learning and discovery in positive ways.

Women hold card for scanning key card to access Photocopier Security system concept...

Les Olson

Why Printer Security Should Be Top of Mind for Your Business

Connected printers have vulnerable endpoints that are an easy target for cyber thieves. Protect your business with these tips.

Modern chandelier hanging from a white slanted ceiling with windows in the backgruond...

Lighting Design

Light Up Your Home With These Top Lighting Trends for 2024

Check out the latest lighting design trends for 2024 and tips on how you can incorporate them into your home.

Technician woman fixing hardware of desktop computer. Close up....

PC Laptops

Tips for Hassle-Free Computer Repairs

Experiencing a glitch in your computer can be frustrating, but with these tips you can have your computer repaired without the stress.

Close up of finger on keyboard button with number 11 logo...

PC Laptops

7 Reasons Why You Should Upgrade Your Laptop to Windows 11

Explore the benefits of upgrading to Windows 11 for a smoother, more secure, and feature-packed computing experience.

Stylish room interior with beautiful Christmas tree and decorative fireplace...

Lighting Design

Create a Festive Home with Our Easy-to-Follow Holiday Prep Guide

Get ready for festive celebrations! Discover expert tips to prepare your home for the holidays, creating a warm and welcoming atmosphere for unforgettable moments.

Gephardt: Fallen fence finds new support after call to KSL Investigators