KSL INVESTIGATES

Gephardt: Salt Lake City Face Mask Supplier Booted Off LinkedIn

May 12, 2020, 9:26 PM | Updated: Jun 13, 2022, 4:35 pm

SALT LAKE CITY, Utah – When you have the tools to manufacture just about anything that is in demand, business can change rapidly. 

At a time when the community needed face masks, Scott Paul saw an opportunity to help.

His team at Miakomo.com designed and began making plastic masks that have disposable filters that can be swapped out. 

He said the community was interested and grateful.

“We have hospitals trying it. The Pentagon has called us,” he said. 

But one group was NOT impressed. Seeing that Paul was advertising the masks on his LinkedIn page, the social media giant shut him down.

“[LinkedIn] told me that you can’t have a page about masks [or] promoting masks,” Paul said. 

He said it took three days before he was able to get someone on the phone from LinkedIn to plead his case, noting that other large companies that manufacture face masks were still actively advertising on the social media platform. 

“Why not the little guy who’s actually trying to provide a service and a really good service right now?” he asked. 

When the KSL Investigators reached out to LinkedIn to ask about all of this, a spokesman wrote in an email, “It is absolutely not acceptable, especially now, for someone to use their LinkedIn profile or a post on the platform to inappropriately promote that they have personal protective equipment available to sell.” 

Sure, but what is inappropriate about a legitimate company selling a legitimate product? Apparently nothing, LinkedIn decided, because they took a second look at Paul’s account and have now restored it.

Paul is back in business. Still, he said all of this has taught him an important business lesson.

“It did teach me that we should never rely on platforms as something we own, right?” he said. “You don’t own your Facebook profile. You don’t own your LinkedIn profile. You don’t own Instagram.” 

LinkedIn said they are working hard every day to stop the inappropriate promotion of PPE on LinkedIn. 

“It’s unfortunate that some people choose to take advantage of this pandemic, and that’s not OK,” a spokesperson said.

KSL 5 TV Live

Top Stories

KSL Investigates

...
Matt Gephardt and Cindy St. Clair

Get Gephardt: No, really, why are Utah gas prices still higher than the national average?

Why are gas prices in Utah so much higher than other parts of the country?
5 days ago
...
Daniella Rivera

Tracking Transparency: Why prison surveillance videos are rarely released to the public

Since this investigation aired last night, we've heard from some of you wondering why the state is withholding these videos from the public. Here's some of the transparency issues.
5 days ago
...
Matt Gephardt & Sloan Schrage, KSL TV

Get Gephardt helps Farmington traveler get reimbursed after getting bumped from her flight

A woman paid Delta Airlines $617 to upgrade her seat. But when she arrived at the airport, she found she had no seat at all.
6 days ago
...
Daniella Rivera

‘They’re all in imminent danger’: Video shows violence after Utah prison allowed gangs to mingle

Corrections officials say they're doing all they can to keep the people in their custody safe, and policies at the new prison will help. Families of those on the inside say it's not enough.
6 days ago
...
Matt Gephardt and Cindy St. Clair, KSL TV

Get Gephardt: Surgeon no-shows for pre-paid procedure

Imagine paying for surgery, only to have the surgeon no-show. It happened to a Herriman woman, and when she couldn't get her money back, she decided it was time to Get Gephardt.
7 days ago
...
Matt Gephardt & Sloan Schrage, KSL TV

Get Gephardt: Is your car spying on you?

KSL Investigates the privacy and security that you put at risk when your car is connected, and what to do about it.
8 days ago

Sponsored Articles

young woman with stickers on laptop computer...
Les Olson

7 ways print marketing materials can boost your business

Custom print marketing materials are a great way to leave an impression on clients or customers. Read for a few ideas to spread the word about your product or company.
young woman throwing clothes to organize a walk in closet...
Lighting Design

How to organize your walk-in closet | 7 easy tips to streamline your storage today

Read our tips to learn how to organize your walk-in closet for more storage space. These seven easy tips can help you get the most out of your space.
Types of Computer Malware and Examples...
PC Laptops

5 Nasty Types of Computer Malware and Examples | Everything You Need to Know to Keep Your Computer and Family Safe

Here are the different types of computer malware and examples that could potentially infect your computer.
tips how to quit smoking...

7 Tips How to Quit Smoking | Quitting Smoking Might be One of the Hardest Things You Ever Do but Here’s Where You Can Start

Quitting smoking cigarettes can be incredibly difficult. Here are 7 tips how to quit smoking to help you on your quitting journey.
Photo: Storyblocks...
Blue Stakes of Utah 811

Blue Stakes of Utah 811: 5 Reasons To Call 811 Before You Dig When Working in Your Yard

Call before you dig. Even at home, you could end up with serious injuries or broken utilities just because you didn't call Blue Stakes of Utah 811.
Days of...
Days of '47 Rodeo

TRIVIA: How well do you know your rodeo? Take this quiz before you go to the Days of ’47!

The Utah Days of ’47 Rodeo presented by Zions Bank is a one-of-a-kind Gold Medal Rodeo being held July 20-23, 25 at 7:30 PM. The Days of ’47 Rodeo How well do you know your rodeo trivia? Take the quiz to test your know-all before heading out to the Days of ’47 Rodeo at the […]
Gephardt: Salt Lake City Face Mask Supplier Booted Off LinkedIn