KSL INVESTIGATES

How Scammers Use Rental Listings To Break Into Google Accounts

Jun 1, 2021, 6:10 PM | Updated: Jul 5, 2023, 5:39 pm

PARK CITY, Utah — We have all gotten pretty used to verification codes. We use them to log into our bank accounts, email, even to file taxes. But when scammers used a verification code to trick a man trying to rent out his house, he called the KSL Investigators.

Adam Moffat was looking to rent out his home near Park City. He listed it online and had lots of interest, including from one potential renter who had a question.

“‘Is this a real person?'” recounted Moffat. “And I was like, ‘Yeah, of course it is.”’

Moffat was not totally surprised by the question. He has seen other KSL Investigators reporting on scammers posting bogus rental listings to try and steal security deposits, so he said he was not alarmed by the follow-up question, either.

“‘Do you mind if I send you a verification code? That just verifies that you’re a real person,'” Moffat said. “I was like, ‘Okay, sure.'”

Moffat got the code and texted it back.

He realized his mistake too late — that code actually gave the person he was texting access to his Gmail account.

That individual turned out to be a scammer who found a clever way around two-step verification.

“Whoops is right. That was like, ‘Oh, wait a second,'” said Moffat. “And then I was like, ‘Wait, are you a real person?'”

Once inside your email, a scammer can get access to just about everything: from your Netflix account to social media, or even your bank.

Think about it. Every time you forget a password, the company sends you a password reset link. In many cases, that link goes to your email.

Moffat spent a day frantically changing all his passwords and, to his knowledge, the crook did not get away with anything.

He said he hopes his story serves to keep others from getting duped.

While in this case it was a man trying to rent out his house, variations of this scam often target anyone selling anything through online classifieds.

Just like they did with Adam Moffat, they will ask you to send a verification code back to them, saying they want to be certain the listing is genuine.

Officials said there is no reason for a verification code to rent out a home or to sell something online, unless the sender is a scammer.

So, what do you do if you get asked for a verification code? Do not respond!

If you do send a code back, then immediately change your Gmail account information.

KSL Investigates

(FILE) A man working on a car with the hood lifted up....

Matt Gephardt and Sloan Schrage, KSL TV

What you should know about extended car warranties and how to fight denials

One after another, the KSL Investigators heard from Utahns who paid monthly for an extended auto warranty but have not had a smooth ride in their repairs covered.

3 days ago

After a Millcreek man was denied by his car warranty company for thousands in dollars of repairs to...

Matt Gephardt and Sloan Schrage

Get Gephardt: Car warranty company refuses to pay for repairs costing Millcreek man thousands of dollars

After a Millcreek man was denied by his car warranty company for thousands of dollars in repairs to his vehicle, he decided it was time to Get Gephardt.

4 days ago

The Black Magic Asphalt logo on documents that were exchanged with El Cholo’s Manuel Jacquez....

Matt Gephardt and Sloan Schrage, KSL TV

Get Gephardt helps man who says contractor turned his payment guarantee into a double payment

The El Cholo Restaurant hired a crew to reseal their parking lot, costing $4,600. Despite promises of a refund, the credit card charge remained, and interest accrued. Here's how the KSL Investigators resolved the issue.

5 days ago

hands taping up luggage - shipping your luggage...

Matt Gephardt

Can you save money by shipping your luggage instead of checking it?

KSL’s inflation buster Matt Gephardt tests whether shipping your luggage to your destination ahead of your trip can save you time and money.

6 days ago

A list of apps that have subscriptions....

Matt Gephardt

How to spot costly subscription creep and stop it

Subscriptions to streaming services and other apps can start draining the wallet, if you aren't paying attention to price increases.

10 days ago

FILE — Automobile traffic jams Route 93 South, Wednesday, July 14, 2021, in Boston. (AP Photo/Cha...

Daniel Woodruff

Simple ways to fight back against rising insurance costs

It’s one of the most painful parts of inflation right now – rising insurance costs.

10 days ago

Sponsored Articles

Side view at diverse group of children sitting in row at school classroom and using laptops...

PC Laptops

5 Internet Safety Tips for Kids

Read these tips about internet safety for kids so that your children can use this tool for learning and discovery in positive ways.

Women hold card for scanning key card to access Photocopier Security system concept...

Les Olson

Why Printer Security Should Be Top of Mind for Your Business

Connected printers have vulnerable endpoints that are an easy target for cyber thieves. Protect your business with these tips.

Modern chandelier hanging from a white slanted ceiling with windows in the backgruond...

Lighting Design

Light Up Your Home With These Top Lighting Trends for 2024

Check out the latest lighting design trends for 2024 and tips on how you can incorporate them into your home.

Technician woman fixing hardware of desktop computer. Close up....

PC Laptops

Tips for Hassle-Free Computer Repairs

Experiencing a glitch in your computer can be frustrating, but with these tips you can have your computer repaired without the stress.

Close up of finger on keyboard button with number 11 logo...

PC Laptops

7 Reasons Why You Should Upgrade Your Laptop to Windows 11

Explore the benefits of upgrading to Windows 11 for a smoother, more secure, and feature-packed computing experience.

Stylish room interior with beautiful Christmas tree and decorative fireplace...

Lighting Design

Create a Festive Home with Our Easy-to-Follow Holiday Prep Guide

Get ready for festive celebrations! Discover expert tips to prepare your home for the holidays, creating a warm and welcoming atmosphere for unforgettable moments.

How Scammers Use Rental Listings To Break Into Google Accounts