GET GEPHARDT

Feds warn of evolving scam targeting Medicare users by sending unwanted COVID test kits

Sep 18, 2023, 10:08 PM | Updated: 10:24 pm

MIDVALE, Utah — KSL Investigators have been hearing from Utahns that COVID-19 test kits are showing up in their mailboxes, out-of-the-blue.

They didn’t want them. They didn’t order them. But these test kits have been showing up regardless. Turns out, they are part of a scam that first targeted Medicare and may now be targeting you.

“I thought I was the only one getting charged,” said Catherine Thompson.

Thompson said she received four COVID-19 test kits, but the kits showed up in her mailbox without her ordering any.

“I thought, ‘Oh, it’s probably that’s the government sending me four free ones again,’ because I had gotten those during COVID before,” she said.

A few weeks later, four more boxes of test kits showed up. And a couple of weeks after that, she got four more boxes.

“One of those sets of boxes was totally expired when I got them,” Thompson said.

All of the COVID tests that Catherine Thompson got in the mail.

The 16 COVID tests that Catherine Thompson got in the mail. (KSL TV)

She reviewed her Medicare summary notice and saw charges for those test kits.

“Medicare was being charged $200 for a set of these test kits, and Medicare paid out $94,” she said. “And it was under my name. And I never ordered them.”

Turns out, scammers use stolen Medicare numbers to bill Medicare for COVID test kits. The scammers pocket the money, and people like Thompson get kits they did not order. She received 16 in all, adding up to 700 dollars in charges.

“It’s sad because our government is having to pay out all this money,” she said.

But the scam has evolved.

When the COVID-19 Health Emergency officially ended, Medicare stopped paying for most of these test kits. The Federal Trade Commission says when scammers get denials from Medicare, some will hound individuals for the money.

So, if you receive a COVID test kit out-of-the-blue, first don’t pay. By law, you’re not obligated to pay for things you didn’t order. Record any pertinent info from the box: lot numbers, addresses, expiration dates, and report it to the FTC.

Then, throw the kit away. Who knows if it is safe?

“It’s a wastage of money,” said Thompson. “And that really bothers me.”

Whether you’re getting COVID test kits or not, the feds say all Medicare recipients should look over each summary notice for services or products they didn’t order or didn’t get.

KSL 5 TV Live

Get Gephardt

What to do when a business shuts down abruptly but owes you money...

Matt Gephardt & Sloan Schrage

What to do when a business shuts down abruptly but owes you money

Jeanie Ortiz bought into a subscription plan for her treatments at Innovation Aesthetics. She says the clinic withdrew $139 directly from her bank account every month like clockwork. That was until the place abruptly shut down.

4 days ago

Rachel Montes received a notice on her door demanding $65,000 in mortgage payments that she thought...

Matt Gephardt and Sloan Schrage, KSL TV

‘Zombie mortgages’ catching Utahns off guard

Rachel Montes was served a notice on her door demanding $65,000 from a mortgage company when she thought the account had been settled over a decade ago. With the Utah market looking the way it is now, this kind of "zombie mortgage" situation isn't uncommon.

5 days ago

Wheelwright says a replacement windshield on his Tesla costs around $1,200. Lane assist and adaptiv...

Matt Gephardt and Sloan Schrage

Can your insurance company drop you like a rock for too many replacement windshield claims?

Utah drivers encounter all sorts of elements harsh to windshields, which can easily cause chips and cracks. So, imagine your insurance company dropping you because you replace too many windshields. When it happened to a Utah man, he decided to Get Gephart.

6 days ago

Student loan confusion...

Matt Gephardt

Frustrated student-loan borrowers brace for payments to resume, but they have repayment options

People with student debt have spent the last several years in a political tug-of-war so it's hard to figure out what is and isn't happening. KSL Investigates hopes to answer those questions.

11 days ago

File - Credit cards as seen July 1, 2021, in Orlando, Fla. A low credit score can hurt your ability...

Matt Gephardt

How loopholes in the fine print of credit cards can thwart hopes for rewards points or cash back

The promise of rewards induces lots of folks to sign up for credit cards, but some of those are not getting all the rewards they may think they are.

17 days ago

Matt Gephardt investigates a flooding issue at a Herriman home. Builders between different properti...

Matt Gephardt and Cindy St. Clair, KSL TV

Homeowner asks Gephardt: Who pays when water from a neighbor’s property causes damage?

A Herriman man was caught in the middle of finger-pointing when water damaged his basement. Who pays when the water comes from a neighbor’s land? Matt Gephardt finds answers.

18 days ago

Sponsored Articles

Design mockup half in white and half in color of luxury house interior with open plan living room a...

Lighting Design

Lighting Design 101: Learn the Basics

These lighting design basics will help you when designing your home, so you can meet both practical and aesthetic needs.

an antler with large horns int he wilderness...

Three Bear Lodge

Yellowstone in the Fall: A Wildlife Spectacle Worth Witnessing

While most people travel to this park in the summer, late fall in Yellowstone provides a wealth of highlights to make a memorable experience.

a diverse group of students raising their hands in a classroom...

Little Orchard Preschool

6 Benefits of Preschool for Kids

Some of the benefits of preschool for kids include developing independence, curiosity, and learning more about the world.

rodeo contestant on a saddle bronc...

DAYS OF '47 RODEO

Get Ready for the Days of ‘47 Rodeo!

The Days of '47 Rodeo is a series of events everyone in the family can enjoy, with world-class rodeo contestants vying for the gold medal.

Electric LED Lightbulb Change In Light At Home...

Lighting Design

How to Know When to Upgrade Your Lighting

This guide explores indicators that suggest it’s time for a lighting upgrade with tips to make an informed decision when you’re ready to buy. 

Brunette guy in headphones playing games on his desktop computer...

PC Laptops

Looking For a New Computer? Use This Desktop Buying Guide

Choosing a new desktop computer can come with a lot of questions, so we created this desktop buying guide.

Feds warn of evolving scam targeting Medicare users by sending unwanted COVID test kits