Matt Gephardt

Get Gephardt: Utah County man wants cell phone company to stop assigning his number to others

A Utah County man says old mobile provider has assigned his number to someone else 13 times and counting. So, he decided to Get Gephardt.
3 months ago

The scoop on snow shovels: Putting the latest options to the test

The KSL Investigators test various types of snow shovels to see which one will save you time, money, and some back pain.
3 months ago

Hidden-city flying can save you money on your airfare, but it comes with big risks

Some passengers are using a controversial strategy to save money on flights by booking a long flight with layovers, but then deliberately skip the last leg of their journey. It can save hundreds of dollars for fliers, but it can also mean big consequences from the airlines.
4 months ago

As companies abandon phones, customers are being mis-connected

Get Gephardt has reported that customers don't always find the correct phone numbers online for a business
4 months ago

Why Utahns struggle more than most of the nation with their credit card bills

Utahns are struggling more than most to pay their credit card bills on time.
4 months ago

Your rights when a company won’t refund you for a product with a money-back guarantee

Marlow Springer knows there's a better way to watch his favorite KSL programming, or at least a better way to hear it since the TV’s factory speakers leave much to be desired.
4 months ago

How a little-known insurance report can save homebuyers thousands

You've heard the phrase, “If these walls could talk.” Boy, wouldn't it be nice if it was that easy when you're buying a home that its walls could tell you what they’ve been through?
4 months ago

What Utah’s new consumer privacy protection law means for you

You cancel a service and within days your inbox is nothing but emails from the company begging you to come back, but a new Utah law is trying to prevent that.
4 months ago

Stuck waiting on a refund, Aerosmith fan decides to Get Gephardt

When the Salt Lake City stop of Aerosmith’s “Peace Out” tour was postponed, fans were offered refunds. When a Sandy man struggled to get one for his tickets, he decided it was time to Get Gephardt.
4 months ago

Gephardt Busts Inflation: Credit card predictions for 2024 and what they mean for your wallet

When it comes to your credit cards, some things have changed while some other things could probably change.
4 months ago

Using or extending travel credits so you won’t lose them

If a flight gets cancelled, the airline must give a refund or give travel credits to you, but some travel credits can expire faster than others.
4 months ago

Get Gephardt: Utahn fights to get $10,000 overpayment back from TV company

Imagine overpaying a bill by thousands of dollars and the company not sending you the money back. When that happened to a Utah man, he decided it was time to Get Gephardt.
4 months ago

Ogden man says his bank refused to stop a wire transfer scam

An Ogden man says getting his bank to help prevent a fraud scam that was actively happening in front of them was harder than expected.
4 months ago

Get Gephardt helps Provo man after years of package misdeliveries

After years of a Provo man's packages being delivered to the incorrect address by FedEx, he decided to Get Gephardt.
4 months ago

Consumer debt reaches all-time high, but inflation is hiding progress Americans are making in handling debt

The news around consumer debt has been bleak – data from the Federal Reserve Bank of New York shows household debt has been going up and up since the pandemic, currently $17.29 trillion – a record.
4 months ago

How to avoid giving to a scammer posing as a charity

Charities all around the world are hopeful that you will be generous as the year wraps up.
5 months ago

Buyer Beware: Some stores return policies have changed

Presents are now unwrapped and while there were winners, there were probably also some losers. Maybe you got something that doesn't quite fit. Maybe you got the same outfit as your bestie. Maybe you got something on which to jam that just isn't your jam.
5 months ago

There’s still time for procrastinators to find deals on their last-minute holiday shopping

Monday was it. For many online retailers that was the deadline to order something that will arrive on time to unwrap on Christmas Day.
5 months ago

Get Gephardt: Map app confusion sends visitors, deliveries to wrong homes in Vineyard and Orem

An error on a popular mapping app has plagued two neighborhoods, miles apart in Utah County for years. Sick of food deliveries, packages, even vacationing renters going to the wrong place, residents decided it was time to Get Gephardt.
5 months ago

Get Gephardt helps Riverton couple who say they’re stuck paying for two smartphones they didn’t order

Imagine paying for two phones a wireless company sent you by some mistake they won’t fix. When it happened to a Riverton couple, they decided to Get Gephardt.
5 months ago

Small business owner warns of letters threatening fines for noncompliance over workplace posters

A small business owner in Highland has a warning about a letter making the rounds in Utah. He says it aims to bully small businesses into paying money they don’t need to.
5 months ago

‘Medically necessary’: Conflict between hospital and insurance company leaves Utah family owing over $30K

A Coalville family says an emergency surgery helped save their son’s life. Yet, their insurance company denied coverage saying the procedure was not medically necessary.
5 months ago

Odometer fraud is making a comeback and could cost car buyers thousands of dollars

Con artists selling used cars have a new way of rolling back an odometer, making it significantly cheaper and quicker for them to achieve. On average, someone who buys a car with a rolled back odometer loses about $4,000.
5 months ago

Get Gephardt helps man stuck with an out-of-network bill for a test his insurance pre-authorized

After a Morgan man went for a medical test pre-authorized by his insurance, he was surprised with an out-of-network bill he thought he was covered for. Get Gephardt helped him to sort everything out.
5 months ago