Consumer

a smashed car carried by a tow truck...
Matt Gephardt and Sloan Schrage

Get Gephardt: Little-known insurance report where an error can cost you thousands in higher premiums

We know errors in credit reports can lead to much higher interest rates. But there’s a different report where mistakes can cost you thousands more for your insurance.
3 months ago
FILE: An electric car charges at a mall parking lot on June 27, 2022 in Corte Madera, California. T...
Carter Williams, KSL.com

Governors, including Cox, ask Biden to alter ‘unrealistic’ electric vehicle requirements

Utah Gov. Spencer Cox joined 15 other Republican governors in a letter demanding President Joe Biden change his mandate to have electric vehicles account for a large share of all vehicles by 2032.
3 months ago
Board members are more likely than CEOs to face mandatory retirement ages. But employers are genera...
Jeanne Sahadi, CNN

Yes, employers can set a mandatory retirement age. What you need to know

Former US Vice President Al Gore, 75, is stepping down from Apple’s board because of the company’s age-based restrictions for its directors, and it raises the question of ageism in Corporate America.
3 months ago
Shares of troubled Spirit Airlines seen here in San Diego, California rebounded more than 20% in tr...
Chris Isidore, CNN

Troubled Spirit Airlines’ shares rebound despite more losses ahead

Shares of troubled Spirit Airlines rebounded more than 20% in trading Friday as the company tried to assure investors that a court decision blocking its purchase by JetBlue Airways would not force it out of business.
3 months ago
Utah Consumer Privacy Act stating the new rules that local businesses need to follow....
Matt Gephardt

What Utah’s new consumer privacy protection law means for you

You cancel a service and within days your inbox is nothing but emails from the company begging you to come back, but a new Utah law is trying to prevent that.
3 months ago
Mike Allred...
Matt Gephardt and Cimaron Neugebauer, KSL TV

Stuck waiting on a refund, Aerosmith fan decides to Get Gephardt

When the Salt Lake City stop of Aerosmith’s “Peace Out” tour was postponed, fans were offered refunds. When a Sandy man struggled to get one for his tickets, he decided it was time to Get Gephardt.
3 months ago
Samsung Electronics Co. Galaxy S24 smartphones during a media preview event in Seoul, South Korea, ...
Samantha Murphy Kelly, CNN

Samsung Galaxy S24 lineup goes all in on AI

Samsung’s next-generation flagship Galaxy S24 devices aim to take messaging, photos and games to the next level with artificial intelligence.
3 months ago
Credit cards...
Matt Gephardt

Gephardt Busts Inflation: Credit card predictions for 2024 and what they mean for your wallet

When it comes to your credit cards, some things have changed while some other things could probably change.
3 months ago
FILE - A JetBlue airplane is shown at John F. Kennedy International Airport in New York, March 16, ...
Associated Press

JetBlue’s $3.8 billion buyout of Spirit Airlines is blocked by judge citing threat to competition

A federal judge is siding with the Biden administration and blocking JetBlue Airways from buying Spirit Airlines, saying the $3.8 billion deal would reduce competition.
3 months ago
Shoppers outside a Costco store in New York, in May 2023. (Bing Guan, Bloomberg/Getty Images)...
Ramishah Maruf, CNN

What’s open and closed on MLK Day 2024

A list of what will be open and what will be closed on Jan. 15, 2024, MLK Day.
4 months ago
The sandwich bag is one of Pharrell Williams' latest designs for Louis Vuitton....
Issy Ronald, CNN

The ‘sandwich bag’ that costs more than $3,000

Carrying lunch into the office from home can be one way to save money — except, perhaps, when it is stored in Pharrell Williams’ Louis Vuitton sandwich bag costing over $3,000.
4 months ago
FILE - MyPillow chief executive Mike Lindell talks to reporters at the Republican National Committe...
Steve Karnowski, Associated Press

Fox News stops running MyPillow commercials due to payment dispute

Fox News has stopped running MyPillow commercials in a payment dispute with chief executive and election denier Mike Lindell.
4 months ago
A recent recall of Quaker Oats granola bars has a local nonprofit organization scrambling to remove...
Jonel Aleccia, AP Health Writer

Quaker Oats expands recall of granola bars and cereals for salmonella risk

Quaker Oats has expanded a December recall of more than 40 products that may be contaminated with salmonella.
4 months ago
A traveler walks past a baggage carousel at Salt Lake City International Airport in Salt Lake City ...
Matt Gephardt and Sloan Schrage, KSL TV

Using or extending travel credits so you won’t lose them

If a flight gets cancelled, the airline must give a refund or give travel credits to you, but some travel credits can expire faster than others.
4 months ago
FILE - A United Airlines jetliner taxis to a runway for take off from Denver International Airport,...
Associated Press

United Airlines plane makes an emergency landing after a warning about a possible door issue

An Airbus plane operated by United Airlines cut short a flight after crews got a door-indicator warning.
4 months ago
HANOVER, GERMANY - MARCH 01:  Visitors walk past the logo of online retailer eBay at the CeBIT tech...
Alanna Durkin Richer, Associated Press

Feds charge eBay over employees who sent live spiders and cockroaches to couple

Online retailer eBay has agreed to pay a $3 million fine to resolve criminal charges over employees who harassed a Massachusetts couple by sending live spiders.
4 months ago
Jonnie Valdez (left) with his daughter Bambi Valdez (middle) showing KSL Investigates Matt Gephardt...
Matt Gephardt and Cimaron Neugebauer, KSL TV

Get Gephardt: Utahn fights to get $10,000 overpayment back from TV company

Imagine overpaying a bill by thousands of dollars and the company not sending you the money back. When that happened to a Utah man, he decided it was time to Get Gephardt.
4 months ago
Investigators are looking closely at the failure of a mid-cabin door plug that detached during an A...
David Koenig, AP Airlines Writer

Alaska Airlines cancels flights on certain Boeing planes for mandatory inspections

Alaska Airlines is canceling all flights on Boeing 737 Max 9 planes until Saturday while it waits for new instructions on how to inspect and fix the planes.
4 months ago
(KSL TV)...
Matt Gephardt and Sloan Schrage, KSL TV

Ogden man says his bank refused to stop a wire transfer scam

An Ogden man says getting his bank to help prevent a fraud scam that was actively happening in front of them was harder than expected.
4 months ago
For Kathryn and Paul England, a journey through the Wizarding World of Harry Potter began as magic....
Matt Gephardt & Sloan Schrage

Get Gephardt: Loophole in federal banking law leaves South Jordan woman out $20,000

Imposter scams cost Americans billions of dollars every year. When a South Jordan woman said an impostor tricked her into wiring thousands, she hit a loophole in banking laws which consumers need to know about.
4 months ago
A church in Monroe Utah exposed people inside to carbon monoxide sickening more than 50 and sending...
Shelby Lofton

Recent Utah carbon monoxide scares are an important reminder to get furnaces checked

After a series of carbon monoxide scares in Utah the last few weeks, awareness and concern are growing as temperatures drop and furnaces are on full blast.
4 months ago
Three of the booze bandits breaking into one of the liquor stores in Salt Lake County....
Annie Knox and Brianna Chavez, KSL TV

Spirited away: Police in Utah say booze bandits stole up to $30k in top-shelf bottles

Authorities say they need help getting to the bottom of a high-end liquor theft in Salt Lake City. And it’s not the only time a crew has made off with luxury bottles in recent months.
4 months ago
FedEx had been sending packaged address to a Provo man to the wrong address for years. After speaki...
Matt Gephardt

Get Gephardt helps Provo man after years of package misdeliveries

After years of a Provo man's packages being delivered to the incorrect address by FedEx, he decided to Get Gephardt.
4 months ago
Sols, a high-end shoe company, had a theft worth $50,000 of merchandise from a Saratoga Springs, Ut...
Debbie Worthen

Storage theft in Saratoga Springs deals devastating blow to a small business

Just after Christmas, Saratoga Springs police are scrambling to solve a high-priority case involving a break-in at Extra Space Storage, leaving a local small business, Sol Shoes, reeling from a $50,000 loss. Police are now working to secure footage of the incident.
4 months ago

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